Grip500.co.uk Opiniones 

335
•
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

DONT TAKE YOUR CAR TO THEM SPECIALLY IF YOU HAVE A NICE CAR IF YOU WANT YOUR NUTS 🔩 DAMAGED AND SCRATCHED ALLOY GO AHEAD THEY DAMAGED EVERYTHING AND DON’t WANT TO PAY FOR DAMAGES

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had been looking for replacement tyres for our motorhome for several weeks locally and on line. Needed CP rated and looking for,a reasonable cost. Found Grip 500 by chance and had a great selecti... Ver más

Valorada con 5 estrellas sobre 5

Great selection of tyres and easy to compare. Delivered to a garage near me with no problems Had them fitted on time. I would definitely buy from them again. All in a pleasant experience.

Valorada con 5 estrellas sobre 5

I have placed many orders online from this retailer for premium tyres which are reasonably priced and are sent very quickly free of charge. Once an order is placed, an email is sent the next day usual... Ver más

Información sobre la empresa

  1. Tienda de neumáticos

Escrito por la empresa

The teams at GRIP500 are fully committed to your satisfaction. Behind our website, dedicated professionals work with diligence and energy to provide you with optimal service. Whether it's commercial support, after-sales service, accounting, payment systems, logistics, IT services, marketing, or management, each employee aims for one goal: YOUR SATISFACTION. We are delighted to see that our site receives recommendations from our customers and that their loyalty is a testament to our success.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

335 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(335)

19 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Still awaiting 1/2 of my order (10 days…

Still awaiting 1/2 of my order (10 days after placing order). Tracking of order very poor. Not impressed with reply of, they have a high volume of orders ATM.

3 de diciembre de 2020
Logotipo de Grip500.co.uk

Respuesta de Grip500.co.uk

Hello,
We are sorry for this error due to the carrier, we will escalate your dissatisfaction to management to prevent this from happening again.
Best regards,
Sara from grip500.co.uk

Valorada con 1 estrellas sobre 5

Ordered 2 tyres

Ordered 2 tyres, only one delivered, reported, still not resolved. Car still not useable, very unhappy with slowness of response. Expect to rectified with next day delivery but no response yet.

3 de diciembre de 2020
Logotipo de Grip500.co.uk

Respuesta de Grip500.co.uk

Hello,
Our after-sales service is aware of your problem.
We will contact the transport service to inform you as soon as possible.
We will get back to you as soon as possible.
Best regards,
Sara from grip500.co.uk

Valorada con 1 estrellas sobre 5

This is extremely frustrating

This is extremely frustrating. I've had a very bad experience with this company and the Courier it uses (DPD) who between them cocked-up the delivery of the tyres I ordered and then sent them back abroad without any notice whatsoever. Since then I have been awaiting a refund and nothing has materialized.
If that wasn't enough, the person dealing with this in the Customer Services Dept of Grip500 has been dismissive and shown little to no understanding and as matters currently stand it looks very much like I've lost my money on this transaction. in the circumstances I will be very cautious about using this company again and I suggest you exhibit the same caution.

2 de diciembre de 2020
Logotipo de Grip500.co.uk

Respuesta de Grip500.co.uk

Hi,
We will refund the merchandise as soon as it is received
Best regards,
Sara from grip500.co.uk

Valorada con 1 estrellas sobre 5

0rdered tyres on 19th Nov

0rdered tyres on 19th Nov, vehicle still on axle stands as yet no delivery, tracking for last 2 days states in transit to local depot.
Very poor as they've had the money a week.

26 de noviembre de 2020
Logotipo de Grip500.co.uk

Respuesta de Grip500.co.uk

Dear Customer,

In order to be able to process your complaint as quickly and under the best possible conditions, I invite you to contact our after-sales service (SAV).
To do this, simply log into your customer account created when placing your order.
Your login details (email address + password) will be requested.
Once logged into your customer account, you will have an overview of all your orders placed on our site and can open a complaint ticket on the order of your choice.
Our team will process your ticket within 24 hours (excluding weekends and public holidays) and will provide you with a solution as soon as possible.

Best regards,
Sara from grip500.co.uk

Valorada con 4 estrellas sobre 5

Great and quick response to the order.

Great and quick response to the order. However, I ordered 4 tyres and they came in a delivery of 2, then 1 and then the final one over a period of 5 days with the last one nearly 2 weeks after the original order. Surely it must be more efficient to deliver the whole order at the same time? Anyway, otherwise, very pleased.

25 de noviembre de 2020
Valorada con 5 estrellas sobre 5

Very Good

Very Good - they could show proof that the delivery had happened and they responded to my email. Thanks

24 de noviembre de 2020
Valorada con 5 estrellas sobre 5

Bought a motorcycle tyre .

Bought a motorcycle tyre and within just a week of workdays the tyre was at my doorstep . Great place to deal with and the prices are very good too. Shall use them again when my other tyre needs replacing .

24 de noviembre de 2020

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