Groomhere Opiniones 

771
•
TrustScore: 3.5 sobre 5

3,5

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

the Trim Pod 3.0 electric shaver by Groom Here is blunt, and USELESS. I have gone back to my Asda George shaver which is far superior for £12 instead of Trim Pods £39 and, can you believe it,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Groom here Tripod Is the best lady shave/ grooming equipment I have ever had . When my Rotary shaver Head had broken which ment I couldn’t change or use any of the various attachments . I email... Ver más

Valorada con 5 estrellas sobre 5

I’ve used many different trimmers over the years and can safely say this is the best trimmer I’ve ever used. It’s does exactly what it says on the tin! It cuts well, cleans easily, and is extremely go... Ver más

Valorada con 1 estrellas sobre 5

Another facebook seller. Doesn't shave anything like a razor, or even a decent foil shaver. Then they rope you in to repeat deliveries, which I managed to cancel, but this is complete waste of time. O... Ver más


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

771 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 7% de las opiniones negativas

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3,5

Todas las opiniones

(771)

226 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

The shaver is smart and easy to use

The shaver is smart and easy to use, it’s not as good as the videos show, if you go that fast you won’t shave much.
The large head isn’t as good as it looks, I need to finish shaving with the much better smaller one, the attachments are easy to fit and change.
The price is very good for what you get and the round design is so easy to hold and use, even in the shower.
The delivery seemed to take for ever, mine took nearly four weeks to arrive.

13 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Finally I found a great head shaver !

Tried several head shavers over the years and finally have one I am totally happy with. The trim pod 3 gives a very close shave in no time at all, magnetic head is great and easy to clean, no more flicking up individual heads to clean. The accessories are great as well, ear/nose trimmer and various sizes of blade guards. Looking forward to using this for a long time to come.

6 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not impressed with the Trim Pod 3 product or customer services.

Bought the Trim Pod 3.0 as a body shaver. Unfortunately it hasn't given me the shave I was looking for. I feel that the RPM of the rotating heads are too slow and the large disc is too big to manage the bony bits (collar bone) and crevasses.
so I have tried to return it within the 30 day no quibble time period and here lies the problem! Trying to get Groomhere.co.uk to acknowledge I want to return and send the appropriate return address has been a non-event. Absolutely nothing from them! Not impressed!

10 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

🚨🚨🚨🚨AVOID 🚨🚨🚨🚨

🚨🚨🚨🚨AVOID AS NO PROFESSIONAL CUSTOMER SERVICE🚨🚨🚨🚨

Ordered replacement blades and, after nearly a month, the item still hasn’t been received.

Throughout the process, I received completely conflicting information. I was told the parcel was ready for collection but was never provided with a QR code or any collection details. I was then told it was delayed, followed by a notification claiming it had been delivered, which is simply not true.

When checking directly with the courier, the tracking shows the parcel has not been delivered and is still with them. This completely contradicts the information provided by Groom Here.

Communication has been extremely poor throughout, with no clear answers and no resolution.

I have now had to pursue a chargeback due to their failure to deliver or properly resolve the issue.

This has been one of the worst customer service experiences I’ve had. I would not use this company again and would not recommend them to anyone.

15 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

don't waste your time

The so called customer service is absolutely rubbish. I have now been waiting nearly 3 months for either a refund or a replacement as the actual shaver itself broke after barely using it. they supposedly sent me an invoice to pay for shipping for a replacement but they didn't actually send me anything; even so why should I have to pay to replace a product that is broken?

7 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very bad customer service.

Very bad customer service.
I forgot to cancel the subscription, emailed immediately to stop the order going through. Their email states 2-3 days to process to courier and you have 2 hours to change the address if needed.
I received an email stating they could not stop the order and to just wait for it and return it. At this point I was still within the 2 hours deadline to change address so how can i not cancel? They could have cancelled and kept my custom (i would have ordered another time to replace the head, just not yet. Now I wont bother.)
When i questioned this with them, I was ignored. The package has now been sent (3 days later!)

1 de abril de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Very Good

Very Good, got to every inch of my head and chest and left no nicks, cuts or bumps. Very user friendly.

31 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I've been wet shaving for years with…

I've been wet shaving for years with giving myself the odd cut with the wet Razor!!!
So when I first see your online advertising I said to my daughter that I would like to try the Groomie to see if they do what it said on the tin.
So she bought me a Groomie for Xmas and I've been using it for over a year with the replacement 7D Razor Head replacement at first, then I contacted Lucy Dutton at Groomie when I see they had brought out the 5D Razor Head replacement, as I've got a few lumps and bumps on my head and face which the 5D Razor Head I find it better for a smooth finish all over my head and face plus it seems stupid but with less heads on the Razor Head it's faster!!!
I wet shave with my Groomie and also dry shave too.
Where also with the Groomie I receive replacement 5D Razor Head replacements from Groomie and the Razor itself has a lifetime warranty so I shouldn't have to by any other Razor in my lifetime!!!

30 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great piece of kit for a sensible price

I’ve been using this shaver for over a year now, have tried numerous others but found this one to be the best by far. Easy to use with interchangeable heads/trimmers and so easy to clean. Being able to replace the main shaver blades regularly is also a huge plus.

29 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

What a great shaver it so good I lover…

What a great shaver it so good I lover to use it on my face it effortless. It’s even good for shaving my back and my lower areas to like my ball willy and bum , it’s given me so much more confidence it feels so nice when it’s all clean shaven . I would highly wto every one thanks an again groom .

28 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not impressed

I heard good things about this item but having it myself I have realised it’s not what it’s advertised to be. Hardly removes any hair at all, be better off with a razor. Not a happy customer wasting money on garbage like this. Why is everything that is made these days just a pile of shit

22 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

They offer the worst replacement head…

They offer the worst replacement head service , they take weeks for it to arrive and a lot of times and I’m talking from experience , it gets lost and has to be re ordered ! customer service just fob you off with rubbish excuses and it takes forever ! I am a genuine customer and have been so disappointed in the service they provide !

19 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered the product on Saturday and…

I ordered the product on Saturday and told them I wanted to cancel. Despite this they still shipped. I had evidence it was not in transit yet and gave plenty of notice but they ignored it. Worst customer service ever. Avoid like the plague.

16 de marzo de 2026
Opinión espontánea

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