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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

As a school party, we regularly visit London and we always see The Lion King. This year we fancied a change. We knew it was busy, but Ross Finbow at Group Line was heaven-sent. He listened, supported... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Theresa Baker is always helpful and this time recommended stage seats to see Arcadia. As she had been herself, it was really good to get her opinion on those seats. The whole of my group thoroughly en... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Worked with Ross to book in a large group attending a show and might I say, the service was absolutely amazing! Ross was so easy to work with, answered all of the questions I had very promptly and mad... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our 'Rose Street Theatre Club', based in Wokingham, Berkshire, yesterday took a group of 106 elderly members, in two coaches, to the Savoy Theatre to see Paddington, the Musical. Our group... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Vendedor de entradas para eventos
  2. Productora de teatro

Escrito por la empresa

Group Line is a multi-award winning, London based ticket agency that has been providing exceptional service and unforgettable experiences for schools for more than 30 years. Group Line is proudly owned and operated by ATG ENTERTAINMENT, the global leader in live entertainment. We offer competitive and exclusive group rates to the best London has to offer.


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

588 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(588)

182 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent Service for Theatre Theatre Trips

I use Groupline Booking regularly to organise theatre trips, and the service is always excellent. The booking process is straightforward and efficient.

A special mention to Ross, our sales account handler, who is incredibly helpful, courteous, and always goes above and beyond to make sure everything runs smoothly. His outstanding customer service makes organising school trips stress-free.

I would highly recommend Groupline Booking to any school arranging theatre visits.

18 de mayo de 2026
Opinión espontánea
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Respuesta de Group Line

Thank you so much for this brilliant review and for your continued loyalty to Groupline Booking! It's fantastic to hear that you consistently find the booking process straightforward and efficient, that's exactly what we strive for. A huge thank you for the special mention for Ross too; we couldn't agree more that he is a real asset to our team and we're delighted he makes organising your school theatre trips such a stress-free experience.

Valorada con 5 estrellas sobre 5

Amazing experience with Samantha from…

Amazing experience with Samantha from group Lines, who was very clear with her instructions on where to collect tickets. As well as regular communication about the event. Thanks!

14 de mayo de 2026
Opinión espontánea
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Respuesta de Group Line

Thank you so much for this lovely review! We're thrilled to hear you had an amazing experience with us. It's great to know that Samantha's clear communication and regular updates made everything so straightforward on the day.

Valorada con 5 estrellas sobre 5

Courteous and very helpful service from…

Courteous and very helpful service from Arin in navigating booking and payment for tickets Paddington 2 at Savoy theatre, 20 February 2027, including access member and essential companion allowances. Much appreciated.

28 de abril de 2026
Opinión espontánea
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Respuesta de Group Line

Thank you so much for taking the time to leave us this wonderful review! We're really pleased to hear that Arin was able to help navigate the booking and payment process for Paddington at the Savoy Theatre so smoothly, including your access member and essential companion allowances. We know how important it is to get those details right, and it's great to know Arin delivered that for you.

Valorada con 5 estrellas sobre 5

Excellent service and friendly staff

Helpful friendly staff who responded quickly to my enquiries. Made group booking and payments a quick and simple process. Couldn’t ask for more.

6 de mayo de 2026
Opinión espontánea
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Respuesta de Group Line

Thank you for leaving a lovely 5 star review

Valorada con 5 estrellas sobre 5

Ross was brilliant

Ross was brilliant, so helpful, quick replies and was not phased when I kept changing numbers. Thank you for your help Ross.

30 de abril de 2026
Opinión espontánea
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Respuesta de Group Line

Thank you for the lovely review.

Valorada con 5 estrellas sobre 5

Excellent service from Neil and Ross

Excellent service from Neil and Ross. The booking was made with utmost ease, Ross reserved the tickets while I spoke to my daughters to confirm. I phoned a few times and the call was picked up within a few rings each time - amazing. Thank you for the stress free experience - very rare these days.

24 de abril de 2026
Opinión espontánea
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Respuesta de Group Line

Thank you for the great review on Neil and Ross.

Valorada con 5 estrellas sobre 5

Great deals with excellent service

I use Group Line a couple times a year to organise a social/cultural event for my sports club. I've always had a good experience with friendly professional staff who are happy to be flexible and helpful if you need to make changes. This most recent time Neil was kind enough to find two additional tickets very near our original block. I highly recommend Group Line.

28 de abril de 2026
Opinión espontánea
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Respuesta de Group Line

Thank you for being with us for so many years, we truly appreciate your continued trust and look forward to working together for many more to come.

Valorada con 5 estrellas sobre 5

Big thanks

An amazing team at Groupline especially Sam and Neil Incredibly fast and efficient service! I needed to secure tickets at short notice for a sold-out performance, and they handled it with speed and kindness. Everything went smoothly from the initial inquiry to receiving the tickets. Highly recommended!"

17 de abril de 2026
Opinión espontánea
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Respuesta de Group Line

We’re grateful for your kind words.

Valorada con 5 estrellas sobre 5

Group booking for The Lion King

Recently made a large group booking (60+ people) for The Lion King later this year. A huge thank you to Neil for making the whole booking process smooth and for being very helpful and responsive throughout. This really made organising a large group much easier!

17 de abril de 2026
Opinión espontánea
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Respuesta de Group Line

Thanks for the amazing review! It means a lot to us and Neil.

Valorada con 5 estrellas sobre 5

Great service and great prices

I run a busy West End theatre visit group for older people. Group line and especially their agent Theresa Baker have arranged great seats, at great prices for us each month. We are listened to, given advice and the service is brilliant.
If you want great service and great prices use Group Line.

6 de febrero de 2026
Opinión espontánea
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Respuesta de Group Line

Thanks for the 5 stars on Theresa and Group Line

Valorada con 5 estrellas sobre 5

Excellent communication during the…

Excellent communication during the purchase process. Saves so much time and work if you're dealing with multiple venues.

1 de abril de 2026
Opinión espontánea
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Respuesta de Group Line

Thank you for leaving us a 5 star review

Valorada con 5 estrellas sobre 5

I’ve used Group Line several times to…

I’ve used Group Line several times to book group tickets for different performances, and it has always been a brilliant experience. My contact person, Samantha, is always quick to respond and incredibly helpful - she even accommodated additional tickets after the reservation had already been confirmed.

I’m always very happy with the service and would highly recommend them.

9 de abril de 2026
Opinión espontánea
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Respuesta de Group Line

We’re thrilled you had a great experience, thank you for the 5 stars and for supporting us!

Valorada con 5 estrellas sobre 5

A difficult situation made easy

A difficult situation made easy. Arin was a great help making it all come together for a group of 14 people

2 de abril de 2026
Opinión espontánea
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Respuesta de Group Line

Thank you for the 5 star review

Valorada con 5 estrellas sobre 5

Always use Group Line

Always use Group Line, if I can. Allen Elliott is excellent; knows his customers and has the patience of a saint! Always recommend him!

7 de abril de 2026
Opinión espontánea
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Respuesta de Group Line

Thank you so much for your 5-star review on Group Line and Allen, we really appreciate your support!

Valorada con 5 estrellas sobre 5

I have dealt with Allen Elliot for 10…

I have dealt with Allen Elliot for 10 years now and he is always helpful and reliable. He lets me know about new shows and also makes sure everything runs smoothly. He ensures I get the best seats and always reminds me when payments are due. Nothing is too much for him. All of the team are amazing and when Allen isn't around I always have incredible service from whoever is allocated to me.

3 de abril de 2026
Opinión espontánea
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Respuesta de Group Line

Thank you for leaving this wonderful review on the fabulous Allen!

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