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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Placed an order in January, it never arrived. Sent an email to chase which hasn't been replied to. Website currently closed, according to companies House the company is still Iive but late filing ac... Ver más

Valorada con 1 estrellas sobre 5

Originally I ordered 4 grows from this company, i knew it would take a while as one was incoming stock but it still took longer than should have, customer service got back to me with a voucher and apo... Ver más

Valorada con 5 estrellas sobre 5

After reading some wonderful reviews I decided to give them a try All the 5* comments were not kidding These wonderful sleep suits certainly lived up to their rating Beautifully printed and soft... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Customer support has been second to none with a delivery issue. Genuinely caring and commitment to resolve at a personal level. A breath of fresh air compare to lots of companies. The items I ordered... Ver más

Información sobre la empresa

  1. Tienda de ropa para bebés
  2. Tienda para bebés

Escrito por la empresa

Making their world a better place. Super soft, super sustainable. Baby, toddler and kids clothing, protecting the planet with each and every purchase.


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

163 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great customer service amazing quality

Great customer service and amazing quality - I love my sleepsuits! Also got a sleeping bag bundle its so cosy!

15 de febrero de 2023
Opinión espontánea
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Respuesta de GrowGrows

Hey Connor 👋

Thank you so much for your lovely review so glad you like our GrowSuits & new sleeping bags!

Team GG

Valorada con 5 estrellas sobre 5

Have bought quite a few of these for grandchildren

Have bought quite a few of these for grandchildren, they are are good quality, lovely and soft, good fit and the zip going down the leg is great and no gaping from poppers 👍🏻

6 de diciembre de 2022
Opinión espontánea
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Respuesta de GrowGrows

Hey Diane,

Thank you so much for your lovely review. I am so glad that you and your Grandchildren are enjoying our GrowSuits 🤍

Valorada con 5 estrellas sobre 5

Received 2 pairs of Pyjamas for my son…

Received 2 pairs of Pyjamas for my son the design is absolutely beautiful and the quality is amazing lovely and soft and wash beautifully, highly recommend these for your little ones.

2 de diciembre de 2022
Opinión espontánea
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Respuesta de GrowGrows

Thank you so much for your review Steph! So glad that you like them!

Beth
Head Of Operations & Customer Experience

Valorada con 5 estrellas sobre 5

5*s thick, soft and so practical!

Absolutely gorgeous, thick and super soft baby grows!

We recently purchased our first GrowGrows GrowSuit after finding them through an Instagram ad. And we are SO impressed with not only our purchase but the company as a whole. I reached out on social media for advice on sizing - our 7 mo is in the 99th percentile and wearing 9-12m with some 12-18m. Customer service responded within minutes and was SO helpful.

Our purchase arrived within 2 working days and included a sweet age-appropriate developmental card and some relaxing tea for mama! Customers are clearly at the heart of this business and without doubt, we'll be back. We've already recommended to a few mamas to be!

11 de enero de 2022
Opinión espontánea
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Respuesta de GrowGrows

Hey 👋

Thank you so much for your lovely review. We are so glad that you love our product as much as we do and its a pleasure to have you as a customer 🥳

Best wishes
Joe Devereux-Kelly
Co-founder

Valorada con 4 estrellas sobre 5

Lovely soft material

Lovely soft material. Only criticism sound be that the mittens don’t stay over the hands think they need to be a bit bigger

21 de diciembre de 2021
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Respuesta de GrowGrows

Hey Emma 👋

Thank you so much for your review and your feedback. We take everything on board and this is really helpful for us.
For all of our new and forthcoming designs we are actually using a new and developed material for the mittens and fold over SleepySocks. These are tighter and stretchy which ensures those little fingers and toes stay wrapped up cosy 🙌

Best wishes
Joe Devereux-Kelly
Co-founder

Valorada con 5 estrellas sobre 5

Great company

Great company. Unfortunately my original order was lost by Royal Mail but Joe at GrowGrows replaced the goods with a next day registered delivery. He kept me informed all the way through the process. Excellent products and great service.

16 de diciembre de 2021
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Respuesta de GrowGrows

Hey Gill 👋

Thank you so much for this great and honest review! I am so glad that I could get this all sorted for you straight away and that you love our products. It really does mean the world to us that we got this right. 🥳

Best wishes
Joe Devereux-Kelly
Co-founder

Valorada con 5 estrellas sobre 5

Lovely patterns and a practical design

Lovely patterns and a practical design. The double-sided zip and on/off feet are particularly useful.

14 de diciembre de 2021
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Respuesta de GrowGrows

Hey Isobel 👋

We are so glad that you found the double sided zip, Mittens and SleepySocks as useful as we do in those midnight changes 😂

Thank you so much for your review!

Best wishes
Joe Devereux-Kelly
Co-founder

Valorada con 5 estrellas sobre 5

Great for unique new baby gifts

I've brought 3 separate baby grows for friends who are expecting. They've commented on the fabric, they absolutely love the zips and how easy they are to put on. Joe was great in getting back to me quickly when I wanted to add a special note. Definitely will use again for gifts!

12 de diciembre de 2021
Opinión espontánea
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Respuesta de GrowGrows

Hey Natasha 👋

Thank you so much for your kind words about our product and of course choosing us as a gifts for your friends we feel honoured!

Have a fabulous day
Team GG

Valorada con 5 estrellas sobre 5

Love them!

Fast delivery, the grows are lovely! Really soft and generous in the sizing. My lad is a little small for his age so he has some growing into them to do. They are absolutely gorgeous and I love the foot design so they can be rolled over or not. Really clever, will be buying more!

12 de diciembre de 2021
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Respuesta de GrowGrows

Hey Sarah 👋

We are so glad you received your items quickly and that your little one has some room to grow that's always a winner!

All the best
Team GG

Valorada con 5 estrellas sobre 5

Lovely design and great quality

Lovely design and great quality. Beautifully wrapped an ideal gift

12 de diciembre de 2021
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Respuesta de GrowGrows

Hey Ellie 👋

Thank you so much for taking time out of your day to leave us a review it really does mean the world

Team GG

Valorada con 5 estrellas sobre 5

Love them

Joe couldn’t have been more helpful when I was struggling to place an order. I used the chat function on the website and we worked through the issue. Unfortunately we couldn’t resolve at the time but Joe followed up with me later and I placed an order with ease. Two days later it arrived and I’m delighted!
I have a chunky and short boy and often find baby grows with zips difficult so size up which results in legs too long for my boy who gets tangled when on the move! These are roomy and easy to zip so the correct size should last the age bracket. They are also incredibly soft and although I’ve not washed them yet I have no concerns.
There is no stopping my boy crawling in the morning now once I’ve got his toes out. His little face lights up!
In summary - fantastic service and babygrows!

8 de diciembre de 2021
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Respuesta de GrowGrows

Hey Jo 👋

What a lovely review... we really do appreciate you letting us know about your experience in detail.

We love that our GrowSuits made your little ones face light up that really has made our day!

Lots of love
Team GG

Valorada con 5 estrellas sobre 5

Baby grows

Growgrows responded very quickly when there was a postage problem. Received my goods following day. Which are gorgeous would definitely recommend this company

7 de diciembre de 2021
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Respuesta de GrowGrows

Hi Susie👋

Firstly, thanks for ordering with GrowGrows.

I’m sorry to hear you’ve still not received your order.

We’re a small business, so it is a shame we have not received any emails or messages from you asking on the status of your delivery before you left us a 1-star review as we would have been more than happy to try and fix this problem for you ASAP as we’ve have done since you left this review within an hour.

Your order was received on Tuesday 30th November and dispatched with Royal Mail on a next-day service on Thursday 2nd December at 2:30pm and was due to be delivered on Friday 3rd.

We’re sorry to hear that this hasn’t made it to you yet. We’ve contacted Royal Mail about this to find out what the problem has been and have also emailed you to follow up on this and arrange for a replacement delivery.

Given the time of the year and build up to Christmas, I’m sure you can understand that courier services are under extreme demand and orders do go missing, which is often out of our control.

We look forward to you receiving your GrowGrows and hopefully you enjoying what you receive😊

Have a great day!

Joe Devereux-Kelly
Co-Founder

Valorada con 5 estrellas sobre 5

Awesome stuff and staff

Awesome stuff and staff. The packaging was great too

3 de diciembre de 2021
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Respuesta de GrowGrows

Hey Robyn 👋

Thank you for your fabulous review

Team GG

Valorada con 5 estrellas sobre 5

Beautiful!!!

Absolutely stunning baby grows, I'm so happy I ordered. They are soft, bright coloured and easy to use.
I can't wait for next month's suit.
Also the hand written note thanking me for my purchase was lovely, a personal touch that was greatly appreciated.

9 de noviembre de 2021
Valorada con 5 estrellas sobre 5

I really love the designs

I really love the designs and the quality is fab. The double zip is brilliant for nappy changes too! Customer service is amazing and they arrived quickly. Definitely recommend!

9 de noviembre de 2021
Valorada con 4 estrellas sobre 5

Lovely pattern and we'll made

Lovely pattern and we'll made, unfortunately very thin fabric though.

9 de noviembre de 2021
Logotipo de GrowGrows

Respuesta de GrowGrows

Hey there 👋

Thanks so much for your positive review about GrowGrows, we're so please you like our designs.

We're SUPER disappointed to hear that you thought the fabric was very thin, though. When creating our baby grows, we sampled pretty much every baby grow on the market, assessing the different fabrics used, quality of construction and crucially, the gsm (weight of fabric).

We opted to choose a fabric made from bamboo and organic cotton, with a higher gsm than those we sampled, creating a denser and higher quality fabric than the other baby grows on the market - so it's genuinely a surprise to hear that you've found the fabric to be thin.

We would love to look into this issue and see if there has been a possible manufacturing error, although I see that my co-founder Joe did reach out to you on Instagram and you preferred not to return the item for a replacement, which is no problem at all.


Thank you again for your feedback 🙌

Thanks,
Eddie
Co-Founder

Valorada con 5 estrellas sobre 5

amazing baby grows

amazing baby grows, beautiful patterns and super soft material been washed twice already and still looks new definitely a great subscription

8 de noviembre de 2021
Valorada con 5 estrellas sobre 5

I love GrowGrows

I love GrowGrows! They are super soft, comfy and the quality is fab. My baby had a bit of an accident on the first night wearing a GrowGrow and it contained everything too!!! We love the quality of them and the designs are adorable. We can’t wait to see what each month brings us!

8 de noviembre de 2021

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