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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Perfume/fragrance I use these monthly fragrances every day as someone looking for an essential oil perfume. I put some on my wrists, neck, and underarms. I have been using a natural mineral deodor... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I love this companies ethos. The products are lovely to use, no greasy residue, smell amazing and not depending on chemical nasties, just making the most of the good stuff. The pricing is fair and m... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been using this company for about four years now. I started off with a couple of items but gradually increased more products as I was so impressed with the quality and natural ingredients use... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I really love this brand. The aesthetic is great, the products are wide ranging and they have great incentives with deals and bundles that always make me stock up on different products! I love the... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de salud y belleza
  2. Tienda de artículos para el cuidado personal

Escrito por la empresa

grüum is a young British brand that’s on a mission to make skin, hair and self care products that are kind to you, and the world we share. We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

7 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Great natural products

I have been using this company for about four years now. I started off with a couple of items but gradually increased more products as I was so impressed with the quality and natural ingredients used. In addition very good value for money. The gift sets I’ve bought for family and friends come in beautiful decorative boxes and communicate via email anything new. Really impressed with their service.

7 de abril de 2026
Opinión espontánea
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Respuesta de grüum

Hi Sharon,
Thank you for your continued support, it really means a lot. We’re so pleased you’ve been enjoying the range and your kind words about our products and service!
Warm regards,
Mikaela
Team grüum

Valorada con 5 estrellas sobre 5

I reached out to gruum for advise of…

I reached out to gruum for advise of the best products to use on my skin; they replied in good time and explained fully the products and how to use them.
I have now received the products but yet to use them.

Thank you
gruum 😀

8 de mayo de 2026
Opinión espontánea
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Respuesta de grüum

Hi Alison,
Thank you for your lovely feedback, we’re so glad you found our advice helpful and hope you enjoy using your new products!
Warm regards,
Mikaela
Team grüum

Valorada con 5 estrellas sobre 5

Replce order

I ordered a special offer where I got items and only paid postage. Completely my fault but autofil put in the wrong house number and I didn't notice so the item was never delivered to me. When I realised I asked if the order could be canceled but on a very quick return email I was told no, as it had been dispatched. However as a gesture of goodwill they sent me out another one. This was totally my fault and they didn't have to do this. But what a great gesture, and i love the products.

7 de mayo de 2026
Opinión espontánea
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Respuesta de grüum

Hi Anna,
Thank you so much for your kind words, we’re really glad we could help and that you’re enjoying the products!
Warm regards,
Mikaela
Team grüum

Valorada con 5 estrellas sobre 5

Lovely products

Lovely products. Good price. Quick delivery

1 de abril de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Hi Eleanor,
Thank you for the lovely feedback, we’re so pleased you had a great experience with us!
Warm regards,
Mikaela
Team grüum

Valorada con 5 estrellas sobre 5

I have ordered many products from grüum…

I have ordered many products from grüum and loved them all. My latest purchase was a fabulous set of fragrances to take me through the year, I love them. Convenient to carry and use and best of all , ethically produced.

4 de mayo de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Hi Anne, thanks so much for your lovely feedback. We’re really pleased to hear you’ve been enjoying the fragrances.
Warm regards,
Mikaela – Team grüum

Valorada con 5 estrellas sobre 5

Great fragrance collection and in the sale!

Having used the seasons collection containing 4 fragrances, I couldn't resist trying the 12 month selection which was on sale. As with all fragrances, there are some that I love more than others but what a great idea as these are small enough for you to carry every day and a range of scents to last the year; the added suggestions for what to use when are great but it gives the freedom of choice if you're not feeling a particular month to use one of the others.

22 de marzo de 2026
Opinión espontánea
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Respuesta de grüum

Hi Julie, thanks so much for sharing this. We’re really glad you’re enjoying exploring the different scents and love hearing how well the variety works for you.
Warm regards,
Mikaela – Team grüum

Valorada con 5 estrellas sobre 5

I have made quite a few purchases from…

I have made quite a few purchases from gruum and the service has been excellent . The delivery is always great and the products are just ….. well fabulous !
Highly highly recommend ! 😊

14 de mayo de 2026
Opinión espontánea
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Respuesta de grüum

Hi Will, thank you so much for your kind words and for the recommendation, it means a lot to us!
Warm regards
Mikaela – Team grüum

Valorada con 5 estrellas sobre 5

I bought the scent roller set for my…

I bought the scent roller set for my friend and she loves them. I only wish I’d got myself some. They were a great price. Delivery was very quick.

1 de abril de 2026
Opinión espontánea
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Respuesta de grüum

Hi Jinty, thank you so much for your lovely review. It's never too late to treat yourself!
Warm regards
Mikaela – Team grüum

Valorada con 5 estrellas sobre 5

Lovely scents

Lovely scents. Excellent price. Great selection to choose from

30 de abril de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Hi Karen, thank you for the 5 stars, it means a lot to us!
Warm regards
Mikaela – Team grüum

Valorada con 5 estrellas sobre 5

Great products

Great products, cost effective, broad selection of hygiene care. I missed a deal and I requested customer service for the deal back as a one off and they sent out an email saying the deal was back on to everyone(!) They keep you up to date with deals and bargains and the products are great too. Didn't know it was a small business, I thought it was a big! Give it a shot, no hassle no strings, never had any issues with the orders or delivery.

5 de mayo de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Hi Sufy, thank you so much for your review! We are so pleased we could help and that you have had a great experience with us!
Warm regards
Mikaela – Team grüum

Valorada con 5 estrellas sobre 5

Wonderful skincare and more

I loved trying the products with the mcdonalds promotion and I knew i had to buy more. I wasn't disappointed the products are beautiful and smell devine I will return for more.

13 de mayo de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Hi Sarah, thank you so much for taking the time to leave a review and for the 5 stars! Thanks for choosing grüum!
Warm regards
Mikaela – Team grüum

Valorada con 5 estrellas sobre 5

Gruum is amazing!!

Gruum has become one of my main go to sites. The website and app are very user friendly. The communication from the team is excellent, friendly and fast always. Unbelievable amount of offers frequently, even though they're already well priced. They are helping the environment. I've bought many of their products (several times) for me and as gifts and they are all amazing products!! Give them a go and you'll be so impressed!

1 de mayo de 2026
Opinión espontánea
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Respuesta de grüum

Hi Cat, thank you so much for your lovely review and for choosing us! We are so pleased to hear how much you are enjoying our products!
Warm regards
Mikaela – Team grüum

Valorada con 5 estrellas sobre 5

Great products easy to use with a…

Great products easy to use with a lovely texture and subtle but lasting scent.

12 de mayo de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Hi Hannah, thanks so much for the lovely review. We are pleased to hear you are enjoying your products!
Warm regards
Mikaela – Team grüum

Valorada con 5 estrellas sobre 5

The products are very wholesome

I haven't tried any Gruum product that I didn't love yet. My all time favorite so far is the toners or face wash. Or foot cream.

11 de mayo de 2026
Opinión espontánea
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Respuesta de grüum

Hi Anthony, thank you for your lovely review. We are so pleased to hear how much you are enjoying all of our products!
Warm regards,
Mikaela – Team grüum

Valorada con 5 estrellas sobre 5

Amazing Products!

I started using their products as they have no harsh chemicals and use natural ingredients I have dry and sensitive skin and my skin has never looked so good using their products. Would highly recommend!

11 de mayo de 2026
Opinión espontánea
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Respuesta de grüum

Hi Megan, thank you for taking the time to leave a review. We are so pleased to hear that our products are working so well for your skin!
Warm regards,
Mikaela – Team grüum

Valorada con 5 estrellas sobre 5

Excelllent company with excellent products!

I absolutely love using Gruum products, and have done since receiving my first pack of goodies over a year ago. Friends and colleagues have commented that my skin looks 'amazing' and I can only imagine that Gruum is responsible for this.
I've had a couple of delivery problems over the past year (not necessarily the fault of Gruum) and Stefi in customer services has resolved them straight away and ordered a replacement for me.
I love the fact that a lot of the ingredients are natural and ethically made. Also there is a lot of information about each product on their website, which I find reassuring.
I can't recommend the company enough! 6 stars from me (if I could!).

11 de mayo de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Hi Neil, thank you so much for your kind words. We are so pleased to hear how much you love our products and our service. Thanks for picking us!
Warm regards,
Mikaela – Team grüum

Valorada con 5 estrellas sobre 5

Easy to order

Easy to order, nice website, good products, really make a difference to my skin and hair

23 de abril de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Hi there,

Thank you so much for your lovely review – we’re really pleased to hear you found the website easy to use and that you’re enjoying the products making such a positive difference to your skin and hair.

We really appreciate your support.

Alex - Team grüum

Valorada con 5 estrellas sobre 5

Love these products

Love these products

15 de abril de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Hi there,

Thank you so much for your lovely review – we’re so pleased to hear you’re loving the products.

We truly appreciate your support.

Alex - Team grüum

Valorada con 5 estrellas sobre 5

Absolutely lovely products

Absolutely lovely products. Great service and very friendly customer care.

1 de mayo de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Hi there,

Thank you so much for your lovely review – we’re really pleased to hear you’re enjoying the products and that you’ve had a positive experience with our service and customer care team.

We truly appreciate your support.

Alex - Team grüum

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