Perfume/fragrance I use these monthly fragrances every day as someone looking for an essential oil perfume. I put some on my wrists, neck, and underarms. I have been using a natural mineral deodor... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I love this companies ethos. The products are lovely to use, no greasy residue, smell amazing and not depending on chemical nasties, just making the most of the good stuff. The pricing is fair and m... Ver más
La empresa ha respondido
I have been using this company for about four years now. I started off with a couple of items but gradually increased more products as I was so impressed with the quality and natural ingredients use... Ver más
La empresa ha respondido
I really love this brand. The aesthetic is great, the products are wide ranging and they have great incentives with deals and bundles that always make me stock up on different products! I love the... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
grüum is a young British brand that’s on a mission to make skin, hair and self care products that are kind to you, and the world we share. We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.
Información de contacto
Unit 17, Hillgate Business Centre, Hindley St, SK1 3AU, Stockport, Reino Unido
- support@gruum.com
- gruum.com
4,6
Excelente
7 mil opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Always a good experience ordering from…
Always a good experience ordering from gruum. Environmentally friendly packaging so normally fits through letterbox. My favourite is their relaxing sleep mist. Not a big fan of their soap bars. But every thing else iv tried I loved.
17 de abril de 2026
Opinión espontánea
Respuesta de grüum
Hi there,
Thank you so much for your thoughtful review – we’re really pleased to hear that ordering is a good experience and that you appreciate the environmentally friendly packaging.
It’s lovely to know the relaxing sleep mist is your favourite, and thanks for your honest feedback about the soap bars – comments like yours are genuinely helpful to us.
Thank you again for your support and recommendation.
Alex - Team grüum
Highly recommended
The products are great. I especially love the deodorant!
The customer service is also exceptional.
Would definitely recommend using this company 👍
10 de mayo de 2026
Opinión espontánea
Respuesta de grüum
Hi there,
Thank you so much for your lovely review – we’re really pleased to hear you’re enjoying the products, especially the deodorant.
It’s also great to know you’ve had such a positive experience with our customer service.
We highly appreciate your recommendation and support.
Alex - Team grüum
I absolutely love this little pot of…
I absolutely love this little pot of cleansing balm! It’s nourishes my skin, leaving it feeling moisturised and soft. I struggle with dry skin and this has really helped!
9 de mayo de 2026
Opinión espontánea
Respuesta de grüum
Hi there,
Thank you so much for your lovely review – we’re really pleased to hear you’re enjoying the cleansing balm and that it’s helping with your dry skin – that's exactly what we hope for.
We truly appreciate your support.
Alex - Team grüum
I paid £4.95 as part of an offer and…
I paid £4.95 as part of an offer and never received my order
26 de febrero de 2026
Opinión espontánea
Respuesta de grüum
Hi there, we’re really sorry to hear this. Could you please email us at support@gruum.com with your order number, so we can look into this for you and help resolve it as quickly as possible? Many thanks
All the best,
grüum Team
I buy many products and this bundle is…
I buy many products and this bundle is awesome and such a good price! I highly recommend!
5 de mayo de 2026
Opinión espontánea
Respuesta de grüum
Hi there,
Thank you so much for your lovely review – we’re really pleased to hear you’re enjoying the bundle and finding it such great value.
It’s wonderful to know you’re so happy with the products and would recommend them too. We truly appreciate your support.
Alex - Team grüum
The products at Gruum are really…lovely
The products at Gruum are really lovely. The room sprays smell wonderful and uplifting. The customer service is great, if you have a problem they get back to you very soon and sort it out too. I would most definately recomend to give them a try.
8 de mayo de 2026
Opinión espontánea
Respuesta de grüum
Hi there,
Thank you so much for your lovely review – we’re really pleased to hear you’re enjoying the room sprays. It’s also great to know you’ve had a positive experience with our customer service and that everything was resolved quickly for you.
We truly appreciate your recommendation and support.
Alex - Team grüum
Lovely natural products excellent…
Lovely natural products excellent quality..Best shampoo bars ever ..no plastic..l love this company thankyou..very eco friendly..I would never purchase these products anywhere else..all delivered perfectly.
8 de mayo de 2026
Opinión espontánea
Respuesta de grüum
Hi there,
Thank you so much for your wonderful review – we’re really pleased to hear how much you’re enjoying the natural products and the quality.
It’s especially lovely to know the shampoo bars are your favourites and that you appreciate the plastic-free and eco-friendly approach too - which we care about so much.
We truly appreciate your support and loyalty.
Alex - Team grüum
Good for your skin
Love how this goes on my skin and how it feels after
1 de mayo de 2026
Opinión espontánea
Respuesta de grüum
Hi there,
Thank you so much for your lovely review – we’re really pleased to hear you’re enjoying the product on your skin and the results afterwards too.
Your support is highly appreciated.
Alex - Team grüum
Would recommend
Love how all the packaging is recyclable, and while some products don’t work for my skin personally, the ones I’ve found which do, work exceptionally well and smell amazing (and the smell sticks around which is nice).
16 de abril de 2026
Opinión espontánea
Respuesta de grüum
Hi there,
Thank you so much for your thoughtful review – we really appreciate your honesty and your support.
We’re glad to hear you value our recyclable packaging, and it’s wonderful to know the products that suit your skin have worked exceptionally well for you.
Thank you again for your support – it truly means a lot.
Alex - Team grüum
Love this company and their products
Love this product for a quick and easy face wash. Gentle on my skin and perfect for travel.
1 de abril de 2026
Opinión espontánea
Respuesta de grüum
Hi there,
Thank you so much for your lovely review – we’re really pleased to hear you’re enjoying the face wash and that it became an easy part of your routine.
We truly appreciate your support.
Alex - Team grüum
Great shampoo bars
I always love Gruum shampoo bars, they leave my hair feeling squeaky clean as well as being better for the environment than standard shampoos in plastic bottles.
8 de mayo de 2026
Opinión espontánea
Respuesta de grüum
Hi there,
Thank you so much for your lovely review – we’re really pleased to hear you’re enjoying the shampoo bars.
It’s also wonderful to know you appreciate the plastic-free aspect too, as that’s something really important to us.
We truly appreciate your support.
Alex - Team grüum
I’m a regular customer of grüüm and…
I’m a regular customer of grüüm and always come back for my favourite products. I decided to try something new, one of their room sprays. The scent I chose just wasn’t quite to my personal taste - lovely but a little smokier than I expected, so I asked if I could exchange it for the plum nebula instead.
Their customer service was amazing. They replied straight away, sent the new spray immediately, and it arrived within two days. They also told me there was no need to return the original one, suggesting I gift it to someone instead to help reduce environmental impact. Such a thoughtful touch!
I gave the original spray to a male friend who absolutely loves it, and I’m delighted with the plum one, it smells gorgeous!! Fantastic products and genuinely kind customer service.
8 de mayo de 2026
Opinión espontánea
Respuesta de grüum
Hi there,
Thank you so much for your thoughtful review and for being a regular grüum customer. We’re really pleased to hear our team could help quickly and make everything as smooth as possible for you. It’s also lovely to know that you’re enjoying the products so much.
Your kind words are incredibly appreciated, and thank you again for your continued support.
Alex - Team grüum
Excellent product
The quality of the product is excellent. I first bought one product as a special gift, it was so well received that the recipient has gone on to buy other items as indeed I have. The delivery was prompt and the customer service friendly, professional and very helpful.
29 de abril de 2026
Opinión espontánea
Respuesta de grüum
Hi David, thank you so much for sharing this. We’re delighted to hear the gift was so well received, it really means a lot to us.
Warm regards,
Mikaela – Team grüum
The package was delivered in perfect…
The package was delivered in perfect condition, arrived in 3 days. I would recommend any product by Gruum, my skin is very dry, but it’s not now
17 de abril de 2026
Opinión espontánea
Respuesta de grüum
Hi Andrew, thanks so much for your feedback. We’re really pleased everything arrived safely and that the products have worked so well for your skin, we truly appreciate the recommendation.
Warm regards,
Mikaela – Team grüum
Andrea from customer service has been…
Andrea from customer service has been amazing. She is professional, supportive and prompt.
She has helped to instill confidence in a already very good brand.
Thank you for you help, Andrea.
Regards,
Edmund Wu
7 de mayo de 2026
Opinión espontánea
Respuesta de grüum
Hi E Wu, thank you for your kind words. We’re so pleased to hear Andrea was able to support you and help build confidence, I’ll be sure to pass this on to her.
Warm regards,
Mikaela – Team grüum
I have been using Gruum for the past…
I have been using Gruum for the past few years and I can highly recommend. I love the selection of soaps their skin serum and hair oil.
8 de mayo de 2026
Opinión espontánea
Respuesta de grüum
Hi Emeline, thanks so much for sharing this. We really appreciate your continued support over the years and are glad you’re enjoying such a lovely mix of products.
Warm regards,
Mikaela – Team grüum
Roll on review
I received many compliments from the smell. It’s lightweight and portable and does the job really well. Subtle but sublime
8 de mayo de 2026
Opinión espontánea
Respuesta de grüum
Hi Dan, thank you for your feedback. We’re really glad to hear it’s been such a hit, that’s lovely to know.
Warm regards,
Mikaela – Team grüum
Excellent company to deal with
What a lovely company to deal with! Customer service Mikaela went above & beyond to help me. Products are lovely too & packaging is thoughtful, e.g sunscreen bottles are flat & sturdy, just perfect for travelling. I’m definitely a fan of Gruum.
13 de abril de 2026
Opinión espontánea
Respuesta de grüum
Hi there, thank you so much for your kind words. It truly means a lot to hear this, and we’re delighted that we could help.
Warm regards,
Mikaela – Team grüum
Great customer service
Great customer service. Quick response and issue sorted immediately.
8 de mayo de 2026
Opinión espontánea
Respuesta de grüum
Hi Nicky, thanks so much for sharing this. We’re really pleased we could resolve things quickly for you and appreciate you taking the time to leave a review.
Warm regards,
Mikaela – Team grüum
Absolutely fabulous small company I've…
Absolutely fabulous small company I've been buying their products for awhile now
Facial products, sleep products , room spray, perfumes etc. I bought 2 advent calendars last year and they raved about them. I just love this company and products. They answer any questions promptly and efficiently. Did I say I love this company ha ha
7 de mayo de 2026
Opinión espontánea
Respuesta de grüum
Hi Janice, thank you so much for the love! It really means a lot to hear how much you enjoy the products and the experience with us, your support genuinely keeps a small company like ours going 💚
Warm regards,
Mikaela – Team grüum
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.