Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Perfume/fragrance I use these monthly fragrances every day as someone looking for an essential oil perfume. I put some on my wrists, neck, and underarms. I have been using a natural mineral deodor... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I love this companies ethos. The products are lovely to use, no greasy residue, smell amazing and not depending on chemical nasties, just making the most of the good stuff. The pricing is fair and m... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been using this company for about four years now. I started off with a couple of items but gradually increased more products as I was so impressed with the quality and natural ingredients use... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I really love this brand. The aesthetic is great, the products are wide ranging and they have great incentives with deals and bundles that always make me stock up on different products! I love the... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de salud y belleza
  2. Tienda de artículos para el cuidado personal

Escrito por la empresa

grüum is a young British brand that’s on a mission to make skin, hair and self care products that are kind to you, and the world we share. We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

7 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Really like these products

Really like these products, long lasting and great value for money. Totally recommend them.

29 de abril de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Moomin
Thanks so much for the lovely feedback! We’re really grateful for the recommendation.
Warm regards,
Mikaela
Team grüum

Valorada con 5 estrellas sobre 5

This is a lovely product

This is a lovely product. Great coverage and it smells amazing

30 de marzo de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Thank you, Janice! We’re delighted you enjoyed the product and its scent.
Warm regards,
Mikaela
Team grüum

Valorada con 5 estrellas sobre 5

Love Gruum products especially the…

Love Gruum products especially the advent calendars at Christmas,I normally buy a couple and just open them on christmas day find they last month's,also their customer service is second to none,any problems I have had and only had two ,one was a damaged product which was replaced right away and another was regarding wrong postal address which again was sorted out by a quick email,highly recommend all their products I have tried,face washes,face oils,Bath products,the wonki soap bars are great ,shaving creams hand creams,really can't fault any of them,and the little freebies you get now and then is a nice touch just have to pay postage.

30 de abril de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Stuart
Thank you for such a fantastic review! We’re so pleased you enjoy the advent calendars and have been happy with all your goodies.
Warm regards,
Mikaela
Team grüum

Valorada con 5 estrellas sobre 5

Celestial Scent Collection

Sustainable, Planet Friendly, Vegan
Gorgeous smelling scents. Strong and unusual scents for home. Bargain sale purchase for 3 large glass bottles.

6 de marzo de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

K Wright
Thank you for your lovely feedback! We’re glad you enjoyed the scents and made the most of our sale.
Warm regards,
Mikaela
Team grüum

Valorada con 5 estrellas sobre 5

Love this shampoo!

Love this shampoo!! Smells lovely , lather's up quickly and my hair loves it too !! Will definitely order more when this one runs out.

23 de abril de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Thank you, Denise! We’re so pleased the shampoo works well for your hair, we’ll happily welcome you back when it’s time to reorder.
Warm regards,
Mikaela
Team grüum

Valorada con 5 estrellas sobre 5

"essens Exfoliating Toner

"essens Exfoliating Toner - Brighten & Smooth | 50ml- Use the toner as part of my morning skin routine, would recommend."

20 de abril de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Gillian
Thank you for the recommendation! We’re really pleased to hear the exfoliating toner works so well for you.
Warm regards,
Mikaela
Team grüum

Valorada con 5 estrellas sobre 5

Amazing and friendly.

I placed several orders with Gruum and was able to use a discount code which was great. Slight delay in the delivery of some of the items but the staff responded quickly to my concern and they gave nothing but polite and clear communication throughout and resolved the matter very fast. The team are as friendly as their products and I highly recommend them!

29 de abril de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Thank you so much, Joe. We appreciate your patience and are really glad the team could resolve things quickly and keep you updated.
Warm regards,
Mikaela
Team grüum

Valorada con 5 estrellas sobre 5

Quality products and first class…

Quality products and first class customer service. Thoroughly recommend 👌

29 de abril de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Gordon
Thanks so much for the recommendation. We’re delighted you enjoyed both the products and the service!
Warm regards,
Mikaela
Team grüum

Valorada con 5 estrellas sobre 5

Easy to use

Easy to use, great size for travelling, good product.

29 de abril de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Thank you, Lindsey! We’re pleased you found it easy to use and travel‑friendly.
Warm regards,
Mikaela
Team grüum

Valorada con 5 estrellas sobre 5

Cant go without now

I bought this for myself but my partner has ended up using it more, its so good for his skin, its reduced flakiness and dryness almost instantly. We recently went a weekend without it and the difference was stark!

29 de abril de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Dizzy
Thank you for sharing, we love hearing results like this! It’s great to know our products have made such a difference for your partner’s skin.
Warm regards,
Mikaela
Team grüum

Valorada con 5 estrellas sobre 5

Loved working with Grüum

Loved working with Grüum! Gorgeous products that I won’t be without now! Thank you! Highly recommend!

29 de abril de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Hi Joanne, Thank you so much for your lovely words! We’re thrilled to hear that our products have become essentials for you. Your recommendation really means a lot to us.
Warm regards,
Mikaela
Team grüum

Valorada con 5 estrellas sobre 5

Great products and superb customer…

Great products and superb customer help, thank you. 😊

29 de abril de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Hi there, Thank you so much for your kind words! We’re really pleased you enjoyed both the products and the support from our team.
Warm regards,
Mikaela
Team grüum

Valorada con 5 estrellas sobre 5

Lovely products

Lovely products. They smell so lovely and feel great on your skin. I also like that there are no harsh chemicals and the diffuser has no nasties too. Shampoo is gorgeous, does not pull on hair and it leaves your hair feeling great. Easy to transport if going away as no spillage, lighter and takes up less space
Helpful, friendly company. Definitely recommend

28 de abril de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Hi Susan, thanks for the lovely review. We are so pleased to hear how much you are enjoying all things grüum!
Warm regards
Mikaela Team grüum

Valorada con 5 estrellas sobre 5

Happy Customer

I am onto my 3rd or 4th order from grüum now and ive been really happy so far. Im at the stage of trying different products but havnt been disappointed in any of them so far. At Christmas I treat myself to the 3 piece jan/feb/march perfumes and loved them. Ive just ordered some different ones. I tried one of the shampoo bars and was blown away. It produces so much more creamy lather than I expected and just 3 or 4 sweeps over my scalp/hair done the job. I have blonde (bleached) shoulder length hair and its so clean after using this, it squeaks! Will be a repeat purchase for sure. Just ordered a conditioner bar to try. Hoping it will be just as good. The orders have always been despatched quickly and as a NHS worker, I often get great Blue Light Deals. Overall, one happy customer and would recommend 👌🏼.

27 de abril de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Hi there, Thank you so much for such a wonderful and detailed review! We’re thrilled to hear how much you’re enjoying exploring the range. We really appreciate your support and recommendation (and everything you do as an NHS worker 💙).
Warm regards,
Mikaela
Team grüum

Valorada con 5 estrellas sobre 5

Inner calm pulse point roller

I really love the inner calm pulse point roller, I have it with me during the day and anytime I feel like I need a pick-me-up, some TLC or a calm moment, I use it. I couldn't be without it now!

28 de abril de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Hi there, Thank you so much for sharing this, we’re delighted to hear how comforting the Inner Calm roller has become for you.
Warm regards,
Mikaela
Team grüum

Valorada con 5 estrellas sobre 5

Gruum - High Quality Products at Great Value

Gruum understands two things really well. Sustainability and high-quality products that have no chemicals in them. I buy several of their products on repeat. The facewash is divine. The hair density serum works, the cleansing balm is sheer luxury, and I have used several of their serums, all of which are excellent. I almost forgot one of the other essentials - their products are great value!

28 de abril de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Hi there, Thank you so much for such a lovely and thoughtful review! We’re delighted to hear how much you’re enjoying the products.
Warm regards,
Mikaela
Team grüum

Valorada con 5 estrellas sobre 5

Gruum has become part of daily routine.

“I use Gruum face wash, toner and moisturiser. They have become part of my daily routine and I couldn’t do without them. I have also started using their monthly fragrances and love each one of them.”

27 de abril de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Thank you so much, Jenny! We love hearing that our skincare and fragrances are part of your daily routine. That really means a lot to us.
Warm regards,
Mikaela
Team grüum

Valorada con 5 estrellas sobre 5

Absolutely superb customer service

Absolutely superb customer service, and an excellent range of very reasonably priced items.

27 de abril de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

June
Thank you for your kind words! We’re so pleased you had a great service experience and found our range good value.
Warm regards,
Mikaela
Team grüum

Valorada con 5 estrellas sobre 5

Love these products

Love these products. Just really nice to use with no fuss and frippery. Everything I have tried does exactly what it says. Highly recommended. PS the advent calendar was the best thing ever!!!!

27 de abril de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Thank you, Viv! We’re delighted you enjoy the simplicity of our products and we’re so glad you loved the advent calendar too!
Warm regards,
Mikaela
Team grüum

Valorada con 5 estrellas sobre 5

I love the gruum products

I love the gruum products, I have recently started using the all purpose cleaners and they are amazing. They clean really well and smell amazing, the scent lasts for ages.

27 de abril de 2026
Opinión espontánea
Logotipo de grüum

Respuesta de grüum

Thanks so much, Janet! It’s great to hear you’re enjoying the all‑purpose cleaners and their scents.
Warm regards,
Mikaela
Team grüum

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más