Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Incorrect schedule of payments taken from my account instead of the one off cheaper instalment as promised was set up in an email. £12 admin fee per month is almost as much as the insurance premium pe... Ver más

Valorada con 5 estrellas sobre 5

Very easy to set up my policy from informed and knowledgeable agents. Would recommend to and anybody needing cover on their holiday lets .

Valorada con 5 estrellas sobre 5

We recently started working with Guardhog to offer host insurance products to our host clients. We have been absolutely over the moon with the service that Guardhog have offered to date. Not only are... Ver más

Valorada con 5 estrellas sobre 5

Chelsea at Guardhog was bludgeoned by me regarding a policy they offer called Host Cover - and I mean bludgeoned - I rang back several times to check clauses and do comparisons with other policies f... Ver más

Información sobre la empresa

  1. Compañía de seguros

Escrito por la empresa

Award-winning insurance built specifically for Airbnb and home-sharing. It’s market-leading and provides buildings, contents and liability protection.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

260 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,2

Todas las opiniones

(260)

0 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Shot Term Letting Cover

Evan responded to my request for Short Term Letting coverage with ease. In comparison to main stream insurers that quoted on an annual basis only, the Guradhog policy is tailored to the customer needs, and extremely cost-effective. Exceptional customer service! ⭐️⭐️⭐️⭐️⭐️➕

20 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Incorrect schedule of payments taken…

Incorrect schedule of payments taken from my account instead of the one off cheaper instalment as promised was set up in an email. £12 admin fee per month is almost as much as the insurance premium per month. Crazy. On trying to contact someone to speak about their error, there is no answer to calls or on line messages. Just a very irritating American automated voice message.

3 de abril de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Competitive price but dishonest commission fees on pre-planned cancellation

I was initially helped to get a quote for home insurance at a reasonable price. I made it clear that I only needed it for 6 months and was told that I could cancel and would be refunded pro-rata. I have just asked to cancel my insurance and have been charged 20% commission on the pro-rata refund, as well as a deduction for administration fees for Guardhog, and a £25 cancellation charge. I could understand the loss of admin fees and a cancelation charge, but 20% commission amounted to over £100 and was not mentioned in any of the documents I was sent. When I asked about this I was told a link in one of the emails took me to a document which warned about commission fees, although the % is not mentioned anywhere. This would have changed my decision to go with Guardhog and the way things were handled felt dishonest and underhand to me sadly.

Update - they agreed to refund the £25 administration fee.

2 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am extremely satisfied with GuardHog

I am extremely satisfied with GuardHog! They guided me through the whole process of finding the best insurance for my specific needs! Very helpful, polite and quick to answer or solve any questions or problems ! Many thanks! I highly recommend their services !

4 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Decent service- Great product

Had some trouble to start with getting them to answer emails.
But once I was switched to a more helpful employee (Chelsea), the service went like clockwork.
The product is great too: really flexible insurance if you’re airbnb’ing your place. And very good value. Can’t understand why the v traditional insurers aren’t more switched on to what their customers need.

6 de agosto de 2021
Valorada con 5 estrellas sobre 5

Chelsea was very helpful in explaining…

Chelsea was very helpful in explaining the options available to me with regard to taking out home insurance, specifically for guests staying at my property. I was very pleased with the assistance provided, both online and over the telephone.

29 de julio de 2021
Valorada con 5 estrellas sobre 5

It has been a real pleasure dealing…

It has been a real pleasure dealing with Chelsea, one of the team at Guardhog, who set up our policy for home swap insurance.
She is an asset to the company, and I hope she is appreciated.
As with any insurance the real test is when you make a claim, my dealings with Guardhog to date do give me some confidence that would be a positive and fair discussion.

28 de julio de 2021
Valorada con 5 estrellas sobre 5

Very fast and efficient service

The quotes from Guardhog were quite competitive. Chelsea who handled our request was very quick and helped get our policy up and running in no time. She also took the effort to make some changes manually to the policy which the system did not allow on a proactive basis without me having to follow up. Will definitely use again.

15 de junio de 2021

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más