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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Incorrect schedule of payments taken from my account instead of the one off cheaper instalment as promised was set up in an email. £12 admin fee per month is almost as much as the insurance premium pe... Ver más

Valorada con 5 estrellas sobre 5

Very easy to set up my policy from informed and knowledgeable agents. Would recommend to and anybody needing cover on their holiday lets .

Valorada con 5 estrellas sobre 5

We recently started working with Guardhog to offer host insurance products to our host clients. We have been absolutely over the moon with the service that Guardhog have offered to date. Not only are... Ver más

Valorada con 5 estrellas sobre 5

Chelsea at Guardhog was bludgeoned by me regarding a policy they offer called Host Cover - and I mean bludgeoned - I rang back several times to check clauses and do comparisons with other policies f... Ver más

Información sobre la empresa

  1. Compañía de seguros

Escrito por la empresa

Award-winning insurance built specifically for Airbnb and home-sharing. It’s market-leading and provides buildings, contents and liability protection.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

260 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(260)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Chelsea was great

Chelsea was great. I had an issue as I failed to provide some information she needed. She sorted it out in a few hours and I’m fully covered. Great service. Great responsiveness.

23 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very helpful

Chelsea was excellent to deal with - she listened carefully to what I wanted and was very patient with my many questions.

3 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very pleased with Guardhog

Very pleased with Guardhog. Easy to speak to someone in person and they could provide exactly what I needed when other insurance companies could't.

14 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

You must get Guardhog, don't risk it!

Guardhog is without a doubt the most attentive, dedicated, responsive and necessary insurance provider I have ever used! If you are currently or considering short term letting then Guardhog is an absolute must. Take it from me, don’t risk it. You will regret it.

Unfortunately for me everyones worst nightmare came true. I entered my lovely home after a guest booking to find it had been trashed. Cigarettes had been stubbed out on sofas and furniture, my kitchen worktop had been deliberately cut with a knife, lamps snapped in half, a wardrobe destroyed etc. A total of nearly £14k worth of damage had been done in 2 nights!

The feeling I had walking into this was truly horrendous. Guardhog was one of the first calls I made, I was immediately speaking to Marina who explained what the process was, she reassured me that she was there to help me until I was back up and running. The reassurance I had having Guardhog behind me through this terrible time allowed me to take the emotion out of the situation, look at it pragmatically and focus on getting things documented.

Marina was with me all the way, constantly updating me on the progress of my claim, without Marina or Guardhog this experience would have been so much worse.

A huge heart felt thanks to everyone at Guardhog.

2 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Over the moon with the service that Guardhog have offered

We recently started working with Guardhog to offer host insurance products to our host clients. We have been absolutely over the moon with the service that Guardhog have offered to date. Not only are they incredibly quick to respond to any messages and queries, they genuinely all appear to love what they do and it shows through the way they handle their clients. We couldn't recommend Guardhog enough. Special mention to Leo, Mia, Marina, Robyn and Hannah. From all the team at HelloTed by Moginie James.

21 de octubre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helen was on the ball

Helen was on the ball, explained exactly how cover worked and had everything processed within 20 minutes. Having tHe policy is of great relief to us. Thank you Guardhog / Helen

26 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Chelsea at Guardhog

Chelsea at Guardhog was bludgeoned by me regarding a policy they offer called Host Cover - and I mean bludgeoned - I rang back several times to check clauses and do comparisons with other policies for Home Cover. She was delightful - knew her stuff, offered a brilliant solution to my concern about the Host Cover having a £1,000 minimum claim and overall, was unfailingly kind and helpful.
A real asset to Guardhog.
Anna V

25 de septiembre de 2019
Opinión espontánea

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