Gustocamp_UK Opiniones 171

TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Top camping! Beautiful bungalow, very nice setting. Everything was so well equiped and clean. The placement on the campinggrounds (Cisano - San Vito) was superb, right in front of the swimmingpool, ma... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great experience from start to finish. Perfectly clean and everything we needed. Staff helpful and friendly. Will definitely choose this company again. We stayed in Bella Italia.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely amazing camp site. Lovely people, great swimming pools, very clean and lots of delicious foods. We love Erik and Christine who looked after us all while we were there.Erik hand painted a be... Ver más

Valorada con 3 estrellas sobre 5

Stayed at Union Lido in Italy for 7 days, commencing 28 May. Caravan had only a hob to cook on, no grill, toaster or microwave. Double bed had 2 single quilts and the towel package consisted of 4... Ver más

Información sobre la empresa

  1. Operador de excursiones

Escrito por la empresa

Gustocamp offers luxury mobile homes and safari tents on top campsites in Italy and Austria. The campsites offer many facilities and activities for the whole family. Whether you like swimming, beach or culture, the children are never bored while you enjoy your holiday.

The taste of luxury camping!

Escrito por la empresa

Topcampsites, high quality accomodation and a guaranteed personal service!
Gustocamp offers quality family camping holidays throughout Italy and Austria in mobile homes and fully equipped tents on top quality campsites in both Italy and Austria, at very competitive prices. With more than 20 years of experience in the organisation of luxury camping holidays, our knowledge guides us to ensure that you will have everything you need to make your holiday a truly unforgettable experience. Gusto means good taste... and that’s what we offer!

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

171 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very good customer service

Very good customer service , very helpful esspecialy in time of c19 . Our holiday in Camping Tonnara in Sardynia was lovely. It’s second time We used gustocamp and second time they were very good to us.

17 de octubre de 2020
Valorada con 5 estrellas sobre 5

very helpful

very helpful, friendly reps, nothing too much trouble. very clean cabin/chalet. booking a.1. as well. would definatly book Gustocamp again. situation good and price good.

16 de septiembre de 2020
Opinión espontánea
Valorada con 4 estrellas sobre 5

Camp site was as nice as we previously…

Camp site was as nice as we previously remembered, our accommodation was lovely and well equipped. Only negative was the terrible towels we received with the linen pack, they were tiny not much bigger than a t-towel and very thin.

29 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Second time

It was great there, we were in Garden Paradiso for the second time this summer. Excellent staff.

23 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Un super accueil

Un super accueil, mobil home très propre rassurant avec le contexte actuelle merci à gustocamp pour nos belles vacances à union lido

16 de julio de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

I did not get to go on the holiday with…

I did not get to go on the holiday with Gusto camp through no fault of my own, and I was refused a cash refund of my deposit, very disappointing if I did want to book for next year the prices have doubled, so I am in a no win situation.

2 de julio de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor customer service

Unfortunately due to covid-19 we were unable to take our trip. Gustocamps customer service has been extremely poor throughout the situation. We had no messages to update or inform us of what was happening with our trip and only received information once we made enquires even when our trip had been cancelled. Whilst I do believe they have generous in the 3 year validity of the voucher scheme they have offered we are unable to accept them as the prices for next years May half term are almost double the price and they have been unwilling to compromise in the price and have refused to refund us even though it is our legal right. We have not been happy with the service and both my family and my friend who we booked with would not book with them again.

3 de junio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Loved every minute of our holiday with…

Loved every minute of our holiday with Gustocamp at Bella Italia, Lake Garda. Reps excellent and so friendly, cant wait to go back!
My only comment is the €100 taken on arrival as a security deposit and not returned until walking off the site. Other companies have an additional payment on booking that covers as an insurance against breakage. €100 is too much and no use when your holiday over!

12 de octubre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Our experience with gustocamp was…excellent

Our experience with gustocamp was amazing. It was our first time using them and certainly will not be our last. Booking with Ante was easy and efficient.
We stayed in Bella Italia in the lounge deluxe XL.. the mobile itself was fantastic. Very modern and definitely the best on site. Our reps Richard and his wife were outstanding. They were so friendly and went beyond their call of duty. Checked on us daily and gave us great recommendations for dining and trips. They are a credit to guatocamp. We will be back again next year..

26 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best holiday Reps.

We stayed in Bella Italia campsite. I can't praise our reps Richard and Rualie enough. Our 9 year old son became ill requiring hospitalization. We did not have a car, Richard drove us to the hospital in his own car he stayed with us all through check-in in A and E ensuring we were ok, he did not rush away, he was calm and so helpful offering to collect us if needed. Richard and Rualie went above and beyond the roll of holiday reps. I hope Gusto camp know how lucky they are to have Richard and Rualie working for them, 2 genuinely kind hardworking and helpful people. We are so grateful for the help and kindness they showed us. Thanks! Marguerite and Stephen

25 de agosto de 2019
Opinión espontánea
Valorada con 3 estrellas sobre 5

Not great

We (four adults and one child) stayed in a sunset superior mobile home. It was pretty disappointing overall. We turned up and were surprised to find there was no linen for the beds and so were hit with a 75 euro bill to rent it. Even then not all of us got proper bed sheets. The single beds were also tiny and so our boy kept falling out of it and we all kept smacking into the walls of the mobile home. To round it off the air con only functioned in the kitchen/dining area and not in the bedrooms. This meant we all needed to sleep with our bedroom rooms open to not boil which obviously reduced the privacy. So overall - not great.

21 de agosto de 2019
Opinión espontánea
Logotipo de Gustocamp_UK

Respuesta de Gustocamp_UK

Beste meneer Matt,
Thank you for your review. We are sorry to hear that you didn’t enjoy your holiday.
You can find all the information about our mobile homes and the bedsheets on our website. Bedsheets are not included in our prices. On the campsite you’ve been, we have bed rails (for rental) for children so they don’t fall out of their bed.
For the future we would like to advise you to contact us. We can indicate what is included.

Team Gustocamp

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más