Honestly the worst experience I’ve had with hair. Closure knotted up so bad and when I was try to detangle it split in half. Bundles shedded like crazy. Definitely not raw hair. Customer service atroc... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I am beyond impressed with the Vietnamese straight bundles I purchased! The quality of the hair is absolutely top-notch — so soft, silky, and natural-looking right out of the package. I decided to d... Ver más
La empresa ha respondido
HAIRVIRGINITY is my favorite hair brand! I’m already on my third purchase: I started with a straight frontal and 3 bundles of Burmese hair (my all-time fave), and now I’ve ordered a HD fronta... Ver más
La empresa ha respondido
Quite expensive but the joy from receiving good quality hair is unmatched. Its actually worth spending the money with hairvirginity than risking other companies that send rubbish. I just bought a bun... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de extensiones de cabello
- también en la categoría
- Mayorista de productos de belleza
- Proveedor de productos de belleza
- Tienda de artículos de belleza
- Tienda de pelucas
- Tienda de productos capilares
Escrito por la empresa
HAIRVIRGINITY is a UK based company formed in 2013 with the sole aim of helping our customers feel beautiful, confident in their most precious moments. From birthdays to weddings, to celebrity events or simply everyday wear - we're a brand anyone can rely on! No matter your race or gender, we've got you!
Información de contacto
Reino Unido
- INFO@HAIRVIRGINITY.COM
- hairvirginity.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 77% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Amazing company & amazing hair
Amazing company & amazing hair. Ive purchased from HV four times now, all different textures & every-time is great. No processed smell to the hair & after a co wash & rinse the water ran clear, that let me know their hair is not chemically treated and 100%virgin from source. Recently purchased 4x single drawn malaysian straight bundles, beautiful sheen even without product on the hair, it holds a curl really well & for single drawn wefts the bundles have great density. Presentation always above and beyond, white box & silver satin bag. The reason why I give this company 10/10 is the customer service & delivery options. As someone who regularly makes wigs, and always needing hair as soon as possible, the fact i can get the hair next day delivery and before 1pm, amazing honestly. Ladies please dont let the other reviews scare you, i don't play when it comes to reviews, because in the current climate no one wants to waste their money and this one is the honest truth its worth every penny the hair is 10/10. I wish the ceo & team of HV an amazing 2024, love to see ladies winning & making boss moves x

Respuesta de HAIRVIRGINITY
This product is awful
This product is awful. I have had it for two days and it is tangled and shedding. It has been advertised as raw virgin hair and it is not. I am very disappointed and will never purchase from this company again it took a week and a half to deliver I paid for one day delivery. There are so many things that went wrong.

Respuesta de HAIRVIRGINITY
The hair is awful on instagram I tried…
The hair is awful on instagram I tried to warn ppl they hair do not look the same in person and they blocked me. Disgusting company I will never purchase nothing from them again or recommended my family too they don’t answer emails either I told them that I’m wearing the closure cause I can’t wait I needed my hair desperately and already booked a appointment and they never answered email and blocked me be wary they block ppl for no reason and don’t answer just take your money and give you awful hair especially the brazillian the shedding awful the colour of lace awful please go elsewhere do not buy from them if you see my review don’t under any circumstances spend your money on this company and they reported my review so you cant see the unfair treatment

Respuesta de HAIRVIRGINITY
Hd 5x5 closure…
Ordered a hd closure for next day delivery and it arrived on time!
The quality of it was amazing and didn’t have any issues, will definitely be ordering from here again!

Respuesta de HAIRVIRGINITY
Amazing Customer Service and Swift…
Amazing Customer Service and Swift Delivery

Respuesta de HAIRVIRGINITY
Hard refund/exchange process
Had an issue with hair quality and contacted customer services. I sent over photos as requested, and was met with a ridiculous amount of hoops to jump through, including paying to send the hair back to them (with only a 7 day window to do so, which would be fine if they were clip ins but seems quite unreasonable when regarding tape extensions), and if THEY decide the hair is good enough quality, you AGAIN have to pay for them to send the hair back to you. I then never received a response to my follow up email and had to go through a 3rd party site to try and resolve the issue. The whole customer service process is quite bad, especially when you consider how much money you’re spending. In hindsight I would’ve shopped somewhere else, you can get better quality hair for a lot cheaper, and better customer service.

Respuesta de HAIRVIRGINITY
There is nothing to say about the hair
There is nothing to say about the hair, it is just perfect

Respuesta de HAIRVIRGINITY
Hair quality can be better
I ordered 2 bundles of brazillian deep wave and 2 peruvian wigs (straight and wavy). Delivery was great, but I must say that for such expensive hair, I'm quite disappointed with all orders. The bundles were thin at the end. The wigs are frizzy and shed too.

Respuesta de HAIRVIRGINITY
I highly recommend this company
I highly recommend this company. I am so impressed with the unit I recently purchased. The quality of the hair is great and wig construction spot on!

Respuesta de HAIRVIRGINITY
Excellent quality bundles
Excellent quality bundles
Fast shipping
Brilliant customer service

Respuesta de HAIRVIRGINITY
Poor customer service
Poor customer service, although the product is amazing one week in, though took nearly three weeks to arrive. Found the customer service rude and patronising, but product strong

Respuesta de HAIRVIRGINITY
10s across the board
From finding a unit on the website to the detailing with the packaging. 10s across the board. Lace is durable, easy to work with and flawless to install. There is nothing to fault.

Respuesta de HAIRVIRGINITY
Best experience!
Had the best experience with hairvirginity! I had ordered my tape in extensions during the hectic christmas period and was worried it may not arrive in time for my birthday in January. I popped them a message on Monday morning to express my worry. My hair was at my doorstep on Tuesday. I AM OVER THE MOON! The hair feels amazing. I love the quality. You have made my whole birthday! Will definitely be repurchasing in the future. Thank you again!

Respuesta de HAIRVIRGINITY

Respuesta de HAIRVIRGINITY
Hair quality issue
Ordered tape in extensions and they were beautiful. However since washing them the hair is almost unrecognisable. It’s gone really coarse (almost straw like), dull and gets matted extremely easily. Really disappointed as I loved the hair at first. I would expect the hair quality to last more than one wash when spending £300

Respuesta de HAIRVIRGINITY
Amazing Same Day Service…
HV sorted me out at the very last minute with hair, extremely accommodating, a fantastic level of customer service, I look forward to wearing the hair.

Respuesta de HAIRVIRGINITY
My third time ordering from Hair…
My third time ordering from Hair Virginity & as always I’m happy with my purchase. The Hair is super lush cannot wait to get it installed! Fast shipping & friendly staff to answer any queries!! Shop HairVirginity!! 🤍

Respuesta de HAIRVIRGINITY
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







