From the word go I was informed every step of the way . I could not fault Customer Service especially Chloe & Angie. I am pleased with the repair especially as it was done very quickly by Daz,Gi... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The whole experience with the team at the Cardiff branch was faultless. Tracey is obviously an asset to the team, communicating with me, keeping me updated. Also to Andy for delivering my car back t... Ver más
I want to thank Chris John Brandon martin liam Kyle Alex. And Ryan for their professionalism courtesy help and guidance with what is always a stressful event They are all a credit to your organi... Ver más
La empresa ha respondido
Bansi and Josh have been absolutely helpful and amazing, despite it being an issue above their control they were stilll severely accommodating and tried to help to the best of their ability, which I’m... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Halo ARC
Escrito por la empresa
Trusted Accident Repair Experts
Halo is a market leader in accident repair services, trusted by insurers, fleet operators, businesses, and private customers across the UK.
Since 2021, Halo has been part of IRS Group, one of Europe’s leading networks for intelligent repair solutions. By combining local expertise with international strength, we deliver exceptional service, innovative repair processes, and consistent quality standards.
We are redefining industry standards through a relentless focus on reducing claims costs, enhancing the customer journey, and helping our partners remain fully compliant with evolving regulations. Backed by a lifetime guarantee on both labour and paint, our highly skilled teams deliver repairs that combine quality, efficiency, and value.
At Halo, our commitment is simple: to return every vehicle to pre-accident condition while providing a seamless and stress-free experience for our customers.
Escrito por la empresa
Información de contacto
Fordingbridge Site, Barnham Road, Barnham, PO22 0HD, Bognor Regis, Reino Unido
- 0345 303 5871
- claims@haloarc.co.uk
- haloarc.co.uk
4,8
Excelente
13 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Cannot fault this company the service…
Cannot fault this company the service we received was second to none, first class!
2 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
Thank you for the wonderful feedback! We're happy to hear that our team provided such exceptional assistance to you.
Thank you for your great service and…
Thank you for your great service and accommodating a difficult situation
I am most grateful
3 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are glad to hear that we could assist you during a challenging time. Thank you for your kind words about our helpful support.
Super impressed,…
Super impressed,needed the car back as soon as possible and Halo were true to there word when they promised it would be back in time,they also did a fabulous job on the car,well done Halo and many thanks.ps staff were super,courteous and polite
3 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are glad you enjoyed your experience with our team. Thank you so much for taking the time to share your positive feedback.
We know how crucial it is to get your vehicle back promptly when you are on a tight schedule, so we are delighted that our team met your timeline while delivering high-quality work and exceptional customer care.
Bristol Team are Phenomenal
Car was turned around in less than 48hrs which blew my mind as it was rear 3/4 damage.
The team in Bristol were great at communicating throughout the process and the car cane back as if nothing hapoened
29 de septiembre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are happy to hear about your great experience with our swift repair service. Thank you for sharing your positive feedback regarding our team's communication and the quality of the work on your vehicle. We appreciate your support and are glad we could restore your car so quickly.
friendly workers
Quick service, the people were nice and friendly and the work they did was great :)
29 de septiembre de 2026
Opinión espontánea
Respuesta de Halo ARC
We appreciate your feedback! We're happy to hear our friendly team provided speedy service and completed great work.
Outstanding service from start to…
Outstanding service from start to finish.
29 de septiembre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are glad you enjoyed your experience and we truly appreciate your kind feedback regarding our smooth care.
Fantastic service
1 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
Thank you for your review and for taking the time to share your feedback. We're delighted to hear that you had a great experience with our team.
Your support means a lot to us, and we look forward to assisting you again in the future.
Repair carried out on time
Repair carried out on time, a long wait for repair due to part being attained
25 de septiembre de 2026
Opinión espontánea
Respuesta de Halo ARC
We appreciate your review. We are glad the work was completed on time, but we regret the delay for the part.
Respuesta de Halo ARC
We are happy to hear that our team provided assistance that made your visit so positive. Thank you for your review.
Excellent service
Excellent service. My car was an insurance repair. The whole collection, repair and redelivery was quick, painless. I was kept up to date on everything. Car was returned looking like new. Spotless clean. Karen called me each morning with an update. Great service all round
29 de septiembre de 2026
Opinión espontánea
Respuesta de Halo ARC
Thank you for your wonderful review, Saj.
We are delighted to hear that your insurance repair experience was smooth and hassle-free from collection through to redelivery. Providing regular updates and making the process as straightforward as possible is something we pride ourselves on, so it’s fantastic to know that Karen’s daily calls kept you well informed throughout.
It is also great to hear that your vehicle was returned looking like new and presented in spotless condition. Feedback like yours is a real credit to the hard work and dedication of our team.
Thank you for choosing Halo and for taking the time to share your experience. We truly appreciate your kind words and will be sure to pass them on to Karen and the team. 🚗✨
Halo kept me updated with repairs and…
Halo kept me updated with repairs and delivery every step of the way. Great finish to my car, two doors replaced and various other dents and knocks. I couldn’t tell the difference once it had been delivered.
What a great experience and all completed in such a short space of time. Friendly staff from the delivery, pick up and calls. Amazing
Thank you Halo @ Lincoln
28 de septiembre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are happy to hear about your great experience with our team.
Keeping you informed throughout the repair process is a top priority for us, and we are glad that our communication gave you peace of mind. It is wonderful to know that you were so pleased with the quality of the bodywork and how quickly everything was completed.
We take pride in delivering seamless results and providing friendly, helpful service from start to finish.
Thank you very much for taking the time to share your positive feedback with us.
Fantastic service
Halo Westbury - Fantastic service. Great quality repair. Super friendly staff. Car was badly vandalised. Looks brand new now. Car came back very clean too!
Thank you again for a great job.
28 de septiembre de 2026
Opinión espontánea
Respuesta de Halo ARC
We appreciate your feedback and are glad you enjoyed your experience with us. Having a vehicle damaged by vandalism is very stressful, so we are happy to hear that our repair work and detailed cleaning made it look good as new.
Thank you for your kind words.
5* review
Halo looked after my car because it had been hit by another driver. Their communication was first class the whole time. Lewis picked up and returned my car, he was very friendly and helpful.
My car was repaired quicker than they estimated and I cannot fault their service.
30 de septiembre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are happy to hear about your great experience with our team following your recent accident. Getting your vehicle back to you earlier than expected, fully restored, is always our goal.
We are glad that our team kept you well-informed throughout the process and provided helpful, friendly service during the vehicle pickup and return.
Thank you very much for taking the time to share your positive feedback.
Excellent service with a personal touch
Friendly staff made what could have been a stressful experience much easier with clear regular updates as the work progressed and an efficient collection and delivery service. I found the ability to track the driver as he returned my car particularly helpful and I really appreciated the support of Jess the customer journey specialist.
1 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are glad you enjoyed your experience with our team. Navigating vehicle repairs can often feel overwhelming, so we are pleased that keeping you informed throughout the process helped put your mind at ease. It is wonderful to know that our transport options, real-time vehicle tracking, and dedicated support staff made everything smooth and convenient for you. Thank you very much for taking the time to share this positive feedback with us, as it means a lot to our entire team.
Communicationand Status
Excellent communication about collecting and delivering vehicle, and about the status of the work. The work itself appears very good
28 de septiembre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are happy to hear that you had a great experience with our vehicle pick-up, drop-off, and status updates. Thank you for your kind feedback regarding the quality of our service.
Excellent service
Seems clear that this company has a policy of providing great service. Everyone was friendly and helpful, kept us fully informed and did an excellent job on the car.
Not a paid reviewer - just appreciate people who are like this.
29 de septiembre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are very happy to hear that your experience with our team was so positive. Thank you for taking the time to share your kind feedback about our commitment to helpful communication and quality work. Providing attentive care for your vehicle and keeping you updated throughout the process are top priorities for us, and we appreciate your recognition of our staff's efforts.
Efficient and quality service
Within an hour of the insurer advising me that Halo would be dealing with my repair they had called me to book it in for 3 working days later. They came to collect the car and provided tracking so I knew exactly when they were going to arrive. The car was back with me the following day. When they called to book in the car they asked how often I wanted updates and they provided them as asked.
Everyone I dealt with was polite and professional.
Brilliant service from start to finish.
30 de septiembre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are happy to hear that your experience with our team went so smoothly from start to finish. Thank you for taking the time to share your feedback with us. We appreciate you highlighting the quick arrangements, the accurate tracking for the vehicle collection, and the prompt return of your car the very next day. Keeping you informed according to your personal preferences and ensuring our staff remained polite and professional throughout the process are top priorities for us. It is wonderful to know that our communication and service met your expectations so well. Your positive comments mean a great deal to our entire team, and we look forward to assisting you again in the future.
Halo Crewe
Halo Crewe were instructed by LV to assess my vehicle following a collision
Repairs were one headlight and a front bumper.
LV taking my call to me getting my car back was 2 days.
28 de septiembre de 2026
Opinión espontánea
Respuesta de Halo ARC
We appreciate you taking the time to share your feedback. We are happy to hear that our team was able to assess your vehicle, replace the front headlight and bumper, and return your car to you within just two days after your report to the insurance company.
Halo collected my car on Friday and…
Halo collected my car on Friday and delivered it back to me fully restored on the following Tuesday. Excellent service I will Highly Recommend them 👍
22 de septiembre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are delighted to hear that you experienced such a quick turnaround and were pleased with the quality of the restoration work on your vehicle. Thank you for sharing your positive feedback and for recommending our services.
Very pleased with service received from…
Very pleased with service received from start to finish. Repair work on my vehicle was done very quickly. I was kept me up to date with my repair works to my vehicle. My vehicle is looking fantastic.
30 de septiembre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are delighted to hear that you had such a great experience with our service from beginning to end.
Thank you for your wonderful feedback regarding our prompt communication and fast turn-around time. We are thrilled that you are happy with the final appearance of your automobile and look forward to helping you again in the future.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.