From the word go I was informed every step of the way . I could not fault Customer Service especially Chloe & Angie. I am pleased with the repair especially as it was done very quickly by Daz,Gi... Ver más
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Consulta las opiniones de los clientes
The whole experience with the team at the Cardiff branch was faultless. Tracey is obviously an asset to the team, communicating with me, keeping me updated. Also to Andy for delivering my car back t... Ver más
I want to thank Chris John Brandon martin liam Kyle Alex. And Ryan for their professionalism courtesy help and guidance with what is always a stressful event They are all a credit to your organi... Ver más
La empresa ha respondido
Bansi and Josh have been absolutely helpful and amazing, despite it being an issue above their control they were stilll severely accommodating and tried to help to the best of their ability, which I’m... Ver más
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Información sobre la empresa
Sobre Halo ARC
Escrito por la empresa
Trusted Accident Repair Experts
Halo is a market leader in accident repair services, trusted by insurers, fleet operators, businesses, and private customers across the UK.
Since 2021, Halo has been part of IRS Group, one of Europe’s leading networks for intelligent repair solutions. By combining local expertise with international strength, we deliver exceptional service, innovative repair processes, and consistent quality standards.
We are redefining industry standards through a relentless focus on reducing claims costs, enhancing the customer journey, and helping our partners remain fully compliant with evolving regulations. Backed by a lifetime guarantee on both labour and paint, our highly skilled teams deliver repairs that combine quality, efficiency, and value.
At Halo, our commitment is simple: to return every vehicle to pre-accident condition while providing a seamless and stress-free experience for our customers.
Escrito por la empresa
Información de contacto
Fordingbridge Site, Barnham Road, Barnham, PO22 0HD, Bognor Regis, Reino Unido
- 0345 303 5871
- claims@haloarc.co.uk
- haloarc.co.uk
4,8
Excelente
13 mil opiniones
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Superb
Superb. Car collected, bodywork repaired and returned to me in 48 hours. Staff all very friendly, sympathetic and helpful - the driver Symon and all the office staff. Car looks like new. Even valeted the inside, which was a nice touch. Completely recommended.
7 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are glad you enjoyed your experience with our auto body repair service.
It is wonderful to know that the fast forty-eight-hour turnaround, the convenient vehicle collection, and the complete interior detailing met your expectations. We appreciate your kind words regarding our office team and delivery staff, and we are delighted that your vehicle feels brand new again.
Thank you so much for your high recommendation and positive feedback.
Brilliant Service
Halo delivered a brilliant service from start to finish. I was kept informed throughout the whole process and the finished work is perfect. Car returned to me in just a few days by Jake who was fantastic! so couldn’t be happier. Definitely recommend them.
7 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
Thank you so much for taking the time to share such positive feedback.
We are happy to hear that our communication kept you well-informed throughout the entire repair process and that you are completely satisfied with the quality of the finished work.
We are also glad you enjoyed the efficient turnaround time and the fantastic interaction during the return of your vehicle. Knowing that we delivered a seamless experience for you brings us great satisfaction.
We truly appreciate your strong recommendation of our services.
All round excellent service
All round excellent service, from initial contact through to completion. They kept me informed at all stages and the repair work they carried out was first class.
Ella on reception was very welcoming and communicative and the engineers clearly took pride in their work.
6 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
Thank you so much for your wonderful feedback.
We are happy to hear that you had such a positive experience with our team from start to finish. It brings us great joy to know that our clear updates kept you well-informed throughout the entire process, and that the quality of the restored work met your high standards.
Our team takes great pride in delivering top-tier craft, and we will certainly pass along your kind words to the front desk team member who greeted you, as well as the technicians who completed the job.
We truly appreciate your business and hope to serve you again in the future.
Mine was an.insurance claim
Mine was an.insurance claim and from start to finish Halo were brilliant. They arranged a curtesy car and sorted my car at the end to be delivered to a garage near me for its MOT. What more could i have asked for. They all were so considerate and personable. Thank you
7 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are glad you enjoyed your experience with our team during your insurance claim process.
It is wonderful to know that our assistance with your replacement vehicle and the convenient drop-off for your vehicle's inspection made the entire situation so seamless for you.
We appreciate you taking the time to highlight our team's attentive service, and we thank you for your kind feedback.
Everyone at Halo Norwich are extremely…
Everyone at Halo Norwich are extremely efficient and professional. I really appreciated the updates about the repairs to my car. The work has been completed quickly and to a high standard. Thank you to everyone.
23 de septiembre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are glad you enjoyed your experience with our team.
Thank you for your feedback regarding our quick vehicle servicing and continuous communication.
We appreciate your kind words about the quality of our work and look forward to assisting you again whenever you need our automotive services.
Halo Westbury
Halo Westbury were designated by Insurance Company after I was hit by someone who cant read the' Give Way' sign
Halo were quick to make contact and my vehicle collected in good time.
They kept me updated regularly and staff who collected damaged and delivered repaired vehicle friendly and pleasant. They even put fuel in my car before it was returned which was really helpful.
The work looks good but Im not a mechanic! But I ma sure its good!
12 de septiembre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are glad you enjoyed your experience with our service after such a stressful incident on the road.
It is wonderful to know that our team provided prompt communication, swift vehicle collection, and courteous updates throughout the entire repair process.
We are happy to hear that the friendly driver and the added touch of refueling your car made a difficult situation much easier for you. Our technicians take great pride in delivering quality craftsmanship, so we appreciate your kind words about the final appearance of your vehicle.
Thank you very much for taking the time to share your detailed feedback with us.
I was very happy with my car repairs and the service that Halo gave
I was very impressed with Halo service and found everyone was very polite and helpful , and kept me informed of the progress of my car repair
7 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are glad you enjoyed your experience with our team. Thank you for your review. We are happy to hear that our staff maintained great communication and provided supportive service throughout your vehicle's repair.
Top service
Professional efficient friendly and great work. Very happy with the overall service received from start to finish. Not only were they polite and well organised they turned my car round in a matter of days.
2 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are happy to hear about your great experience with us.
Thank you for sharing your feedback. We take pride in delivering well-organized, friendly service and returning your vehicle to you as quickly as possible. Knowing you are pleased with the work completed means a great deal to our entire team.
Excellent Poole
Excellent updates from phone calls
Caron
Polite drivers from picking up car for repairs & returning ..Tom & Mark
Sam & Dan, Justin & Carl have repaired car to a high standard
Thanks Poole for making it easy for me
21 de septiembre de 2026
Opinión espontánea
Respuesta de Halo ARC
Thank you for your fantastic review, Charlie.
We are delighted to hear that you had such a positive experience with our Poole team. Keeping our customers informed throughout the repair process is incredibly important to us, so it's wonderful to know that Caron’s updates helped make the journey smooth and stress-free.
We will also be sure to pass on your kind words to Tom, Mark, Sam, Dan, Justin and Carl. They will be pleased to know that their professionalism, care and craftsmanship contributed to delivering a repair completed to such a high standard.
Thank you for choosing Halo and for taking the time to recognise the team’s efforts. We truly appreciate your feedback and are delighted that we could make the process easy for you. 🚗✨
Brilliant quick service
Brilliant quick service. Very friendly helpful staff.
6 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We're happy to hear that our team provided prompt assistance and kind support.
Thank you for your review.
Excellent service
Excellent service. Car collected and returned and work done is immaculate. Car valet also.
Customer team Bango kept us up to date throughout.
Highly recommend
29 de septiembre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are happy to hear that you had such a great experience with our team.
We are glad you enjoyed the convenient pick-up and return option, the thorough cleaning, and the updates provided while your vehicle was being serviced.
Thank you for your wonderful feedback and recommendation.
Excellent and efficient service
1 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are glad you enjoyed your experience with our swift assistance, and we thank you for your kind feedback.
Faultless service from start to finish
Faultless service from start to finish. My car was picked up by friendly and informative staff. I received daily updates and my car was delivered back to me within 3 days. Excellent service can highly recommend. Work done to a very high standard. Many thanks.
5 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are happy to hear about your smooth experience with our team.
Thank you for taking the time to share your positive feedback with us.
We take great pride in delivering vehicles promptly, maintaining clear communication throughout the process, and ensuring all vehicle maintenance meets high quality standards.
Your strong recommendation means a great deal to our entire team.
★★★★★ Excellent service from start to…
After my car was involved in a non-fault accident, the team contacted me quickly and arranged to collect it from my workplace. The receptionist was polite, informative and kept me updated in exactly the way I asked.
The car was repaired in just 3 working days, and the repair team did a fantastic job. You'd never know it had been in an accident. A lovely, friendly team. I'd definitely recommend them and would use them again if needed.
5 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are glad you enjoyed your experience with our team following such a stressful event.
Getting into a vehicle collision is never easy, so we aimed to make the recovery and restoration process as seamless as possible for you. We are happy to hear that our communication met your expectations and that our convenience of picking up your vehicle directly from your job helped ease your schedule.
Our technicians take great pride in their craftsmanship, and we appreciate your kind words regarding the quality and speed of the restoration.
Thank you for taking the time to share your positive feedback and for recommending our services.
Excellent service
The car was picked up at a time and date that suited me as I was away from home when the accident happened. I was informed of when the car would be returned, albeit a couple of days late, due to a hitch.
The car was returned in excellent condition,so thanks Halo.
21 de septiembre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are glad you enjoyed your experience with our service during what must have been a stressful situation away from home.
Thank you for your feedback and five-star rating. We appreciate your patience regarding the small delay in returning your vehicle due to the unexpected complication, and we are happy to hear that it was delivered back to you in excellent condition.
Lincoln Site
Was really impressed with the service from the Halo ARC Lincoln site.
Had to have the grille replaced on my car. Issue was reported to insurance on Wednesday evening. Was contacted by Halo on Thursday morning to arrange a booking. I was expecting the repair to take a few days to a week. Car was picked up at 08:30 on Friday, by 15:30 that afternoon they had completed the repair and the car was back with me.
The team kept me informed of progress along the way, and in particular, when the car was collected, Brad, took the time to walk me through everything.
Massive thanks to the team, Drago, Dak, Richard, Lewis, Plamen, Brad, Justyn, Andy and everyone on the phones. The service was high quality and speedy and would recommend you all any time.
2 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are happy to hear that your car repair was completed so quickly and efficiently.
Knowing that our fast turnaround time exceeded your expectations and saved you several days of waiting is wonderful to learn. Clear communication throughout the repair process is very important to us, and we are glad that our team members took the extra time to explain every detail when picking up your vehicle and kept you updated at every stage. We will certainly pass along your kind words and appreciation to the entire crew, including the technicians, drivers, and phone support staff who made your experience a great one.
Recommendations like yours mean a great deal to us, and we thank you for taking the time to share your positive feedback.
My car repaired quickly and returned…
My car repaired quickly and returned beautifully cleaned inside & out thank you.
The staff involved on telephone and collecting/returning the car were sll efficient and polite.
4 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are glad you enjoyed your experience with our service. Thank you for sharing such positive feedback about our swift vehicle maintenance and thorough detailing. We are happy to hear that our team provided courteous and effective support throughout the process.
Exceptional service
Exceptional service
From the first phone call until the return of my vehicle
5 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are glad you enjoyed your experience with our team from your very first call until your car was returned.
I highly recommend Halo at Lincoln
I highly recommend Halo at Lincoln. During the time on getting our car repaired, they sent us updates every day on what repairs they were doing and when. The car was back with us super quickly. The repair was 100% top quality. The car had also been cleaned too. Great work guys at Lincoln
15 de septiembre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are glad you enjoyed your experience with our service.
Thank you very much for taking the time to share your positive feedback. We are happy to hear that our daily progress notifications, fast turnaround time, and thorough vehicle detailing met your expectations. Delivering high-quality vehicle repairs while keeping you informed every step of the way is always our main priority.
We truly appreciate your support.
Great service from start to finish
Really happy with Halo ARC. They did a great job repairing the damage to my driver’s side door. Jane was lovely and kept me updated throughout, which made everything really easy. The courtesy car was a great help too.
Really pleased with the service - would definitely recommend!
2 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are happy to hear that you had such a seamless experience with our team.
Providing clear communication and reliable temporary transport while fixing your vehicle's side panel are top priorities for us, and we are glad these aspects made the repair process stress-free. Thank you for taking the time to share your feedback and for your kind recommendation.
We truly appreciate your support.
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