From the word go I was informed every step of the way . I could not fault Customer Service especially Chloe & Angie. I am pleased with the repair especially as it was done very quickly by Daz,Gi... Ver más
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Consulta las opiniones de los clientes
I want to thank Chris John Brandon martin liam Kyle Alex. And Ryan for their professionalism courtesy help and guidance with what is always a stressful event They are all a credit to your organi... Ver más
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Bansi and Josh have been absolutely helpful and amazing, despite it being an issue above their control they were stilll severely accommodating and tried to help to the best of their ability, which I’m... Ver más
La empresa ha respondido
We received first class service at your Amesbury branch especially from your reception staff member Babs who kept us fully informed at all stages of the repair. Once they had the parts the work was d... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Halo ARC
Escrito por la empresa
Trusted Accident Repair Experts
Halo is a market leader in accident repair services, trusted by insurers, fleet operators, businesses, and private customers across the UK.
Since 2021, Halo has been part of IRS Group, one of Europe’s leading networks for intelligent repair solutions. By combining local expertise with international strength, we deliver exceptional service, innovative repair processes, and consistent quality standards.
We are redefining industry standards through a relentless focus on reducing claims costs, enhancing the customer journey, and helping our partners remain fully compliant with evolving regulations. Backed by a lifetime guarantee on both labour and paint, our highly skilled teams deliver repairs that combine quality, efficiency, and value.
At Halo, our commitment is simple: to return every vehicle to pre-accident condition while providing a seamless and stress-free experience for our customers.
Escrito por la empresa
Información de contacto
Fordingbridge Site, Barnham Road, Barnham, PO22 0HD, Bognor Regis, Reino Unido
- 0345 303 5871
- claims@haloarc.co.uk
- haloarc.co.uk
4,8
Excelente
13 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Absolutely first class service!!!
Absolutely first class service!!!
30 de octubre de 2026
Opinión espontánea
First class comms and service, excellent job on car
First class comms and service
30 de octubre de 2026
Opinión espontánea
Lovely starr
The staff were so nice and accomadating. Mohammed made u feel relaxed and confident when he picked the car up and dropped it back. Service wqs quick as well
30 de octubre de 2026
Opinión espontánea
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
From the word go I was informed every…
From the word go I was informed every step of the way . I could not fault Customer Service especially Chloe & Angie.
I am pleased with the repair especially as it was done very quickly by Daz,Gip &Luca.Also John & Gary(paint specialists) The Quality Control Manager
Dan played his part.
I could not fault Halo for the excellent service.
26 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
It is wonderful to hear that you experienced such seamless communication and support throughout the entire process.
We are delighted that the swift, high-quality repairs and meticulous paintwork met your standards, and that our quality control process ensured a flawless finish.
Our team takes great pride in delivering exceptional service from start to finish, and your kind words about the specific team members who assisted you will certainly be shared with them.
Thank you for taking the time to share your positive feedback and for highlighting the dedication of our staff.
Halo lived up to their name
I want to thank Chris John Brandon martin liam
Kyle Alex. And Ryan for their professionalism courtesy help and guidance with what is always a stressful event
They are all a credit to your organisation
Many thanks
Graeme andrew
29 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are happy to hear that our team provided such excellent support during what can be a very challenging and stressful time.
We appreciate you taking the moment to highlight their professionalism and courtesy. Our goal is always to make these transitions as smooth as possible, and we are glad we could help ease the burden for you.
Good Experience
Team was good , seemed they wanted to make sure that job is done well .
29 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are glad you enjoyed your experience.
We appreciate your feedback about our team's dedication to quality work.
Seemless service from collection to…
Seemless service from collection to drop off in a matter of days ....Thank-you
29 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are glad you enjoyed your experience. We appreciate your feedback about our quick and smooth door-to-door service.
Excellent communication
Excellent communication. I knew what was happening every day whilst my car was off the road.
29 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We're glad you enjoyed your experience. We always aim to keep you fully updated while your vehicle is being repaired.
Thank you.
A positive exierience having originally…
A positive exierience having originally being wrongly advised that there would be a long delay and no courtesy car provided i was helped by Leanne who sorted everything out well and the repair was fairly punctual despite a short delay on some parts. Happy with the overall situation and conclusion .
29 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are delighted to hear that we could turn your experience around after an initial misunderstanding regarding the timeline and temporary vehicle. It is wonderful to know that our team member was able to step in, resolve these issues efficiently, and secure a courtesy car for you.
We appreciate your patience with the slight delay in receiving parts and are glad that the repairs were completed in a timely manner. Thank you for sharing your positive feedback and for your satisfaction with the final outcome.
Prompt
Prompt, professional service, keep you updated whilst the works are being undertaken, works done to a perfect standard, really great customer service from Bansi!
29 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
Thank you so much for sharing your positive experience with us. We are delighted to hear that you were pleased with our prompt, high-quality workmanship and that you felt well-informed throughout the entire process. Providing exceptional customer care is always our top priority, and your kind words mean a great deal to our entire team.
Fast professional service
Fast professional service, kept informed throughout, car returned to me in a day and looks great.
28 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
Thank you so much for sharing your positive experience with us.
We are thrilled to hear that you were pleased with our quick turnaround time and the professional service you received. Keeping you updated throughout the process is very important to us, and we are delighted that you are happy with how great your vehicle looks.
Your kind feedback means a lot to our team.
Excellent service
Regular informative updates, excellent workmanship, quick repair when parts became available, professional repair.
23 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are delighted to hear that you were pleased with our consistent communication and the high quality of our repair work. Thank you for recognizing our team's professionalism and efficiency in getting your vehicle back to you quickly once the parts arrived.
The communication start to finish was…
The communication start to finish was the best I have ever received. The service i received from this company was second to none, the job they did on my car was so good and it came back to me like a brand new car. I 100% would recommend these guys!! Absolutely brilliant.
26 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are absolutely delighted to hear that you had such a wonderful experience with our communication and the quality of our work.
It is incredibly rewarding to know that your vehicle was returned to you in pristine condition and that you felt so well looked after throughout the entire process. Thank you so much for your fantastic recommendation and for taking the time to share your kind words with us.
Excellent service
Excellent service, picked my car up, repaired and returned all within 24 hours. A seamless service and the repair is invisible.
28 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are absolutely delighted to hear about your positive experience with our quick turnaround and seamless service. Providing a swift, hassle-free process and delivering flawless repair quality is always our main priority.
Thank you so much for taking the time to share your feedback and for highlighting the efficiency of our team. We truly appreciate your support and wish you many safe and happy journeys ahead.
Halo Rochdale is highly recommended
Halo Rochdale gave excellent service and the communication was clear, easy to follow and reliable. I was very happy to have my vehicle repaired by Halo Rochdale after an accident. My insurers, Ageas, specified Halo Rochdale for the work. And they were friendly kind and efficient! Many thanks!
28 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are absolutely delighted to hear about your positive experience during what can often be a stressful time following an accident. It is wonderful to know that our team provided clear, reliable communication and delivered efficient, friendly service throughout the repair process. We are glad we could make the experience smooth and straightforward for you, and we truly appreciate you taking the time to share your kind feedback.
Bans has done a brilliant job for me…
Bans has done a brilliant job for me even i dont expecting that.
28 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are glad you enjoyed your experience. We are happy to exceed our customers' expectations.
Bansi and Josh have been absolutely AMAZING
Bansi and Josh have been absolutely helpful and amazing, despite it being an issue above their control they were stilll severely accommodating and tried to help to the best of their ability, which I’m really grateful for!!! Highly recommend this garage because of those 2!!! Thank you Bansi & Thank you Josh <3
28 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
It is incredibly heartening to hear about your positive experience with our team members. We always strive to go the extra mile for our customers, especially when unexpected challenges arise, so knowing that their helpfulness and accommodating attitude made such a difference to you means the world to us.
Thank you so much for taking the time to share your kind words and for highly recommending our garage. Your appreciation is the greatest reward for our team's hard work and dedication to excellent service.
Halo swansea were absolutely amazing…
Halo swansea were absolutely amazing went above and beyond for me keeping me updated on my car even when no fault of their own with little small things being delivered wrong always kept me in the loop thank you again . TO THE SWANSEA TEAM @Halo great team of boys !!
28 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are absolutely delighted to hear about your fantastic experience and appreciate you taking the time to share your feedback.
It is wonderful to know that the team went the extra mile to keep you fully updated at every stage, especially when navigating unexpected delivery delays. Maintaining clear and consistent communication is incredibly important to us, and we are glad this kept you reassured throughout the process.
Your kind words mean a lot to everyone involved, and we are incredibly proud of the team for delivering such outstanding service.
Had my car returned to garage 4 times…
Had my car returned to garage 4 times constant things wrong , error codes , damaged wheel unsafe panel , cheap replacement tyre , left chips on car , scratched car , refused to work on it , refused insurance instruction of a independent person . Also discriminated and trespassed as was going to dump and run with my keys , had manager threaten me at attleborough branch , awful service , awful people , lied to me and insurance multiple times , supplied a car 3 times with vent and dmg wheel which was not roadworthy , even halo have said this
26 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
Hello,
I am sorry to hear you have not had a good experience with us. I am keen to get this resolved for you. Please can you respond to my TrustPilot request for more information to allow me to locate you on our system.
Kind Regards,
Haloarc
Excellent work
Excellent work in an effective time frame.
Great communication along the way so that I knew what was happening.
My car looked amazing when I saw it after all the work had been completed.
They had taken excellent care of it.
23 de octubre de 2026
Opinión espontánea
Respuesta de Halo ARC
We are thrilled to hear that you had such a positive experience with our efficient service and that you were kept well-informed throughout the entire process.
Our team takes great pride in handling every vehicle with the utmost care, and knowing that you were delighted with how amazing your car looked when it was returned to you means a great deal to us.
Thank you so much for taking the time to share your wonderful feedback.
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