Happyrunsports Opiniones 

Good customer service, I will buy another G100pro

Efficient processes ensure that every request is addressed with remarkable speed and precision. The team maintains a professional standard that prioritizes timely resolutions for all logistical needs. Every interaction reflects a genuine dedication to providing helpful and thorough support throughout the process. Such commitment to quality service fosters a reliable environment for those seeking immediate assistance. This professional approach guarantees a smooth experience while upholding the highest levels of courtesy and care.

Not only were the bikes packaged well, FedEx had absolutely destroyed the boxes, i thought for sure there would be damage.
Not a scratch! Bikes are awesome! After a few days someone notices the rear brakes were not assembled correctly, happyrun owned the mistake and are sending a replacement. I am buying 4 more for the whole family. These f18 2.0's are absolutely beast!!!!
Totally worth the price.

We had an issue with the battery on our e bike! After a few weeks of different emails and tests they are sending out a new battery and we appreciate that! Thanks again happyrun!!!!

I’m extremely happy with both the product and the customer service! The bike is fantastic, with great design and performance. When I needed replacement parts, the HappyRun team responded immediately, sent everything I needed. The whole process was smooth and hassle-free. This is what excellent customer service looks like. Huge thanks to the HappyRun team! Highly recommended! 💯

I highly recommend Happyrun to anybody looking for a great bike. They have great customer service and they helped me out with my G300 pro ebike.

We had some issues with shipping. I ordered two bikes. The first one came in two days, the second one took two weeks because they used the worse shipping carrier of all time: FedEx. FedEx kept bouncing the shipment around and not delivering it. Finally got it and advised HappyRun to use better shipping options. The bikes however are FANTASTIC. My 12 year old son and I have been ripping around on them in our neighborhood and back woods and fields. I put them together one evening, then charged them overnight. We rode around for two hours and haven't even got them down to half battery. Hopefully they last a long time but so far, I'm very happy with the purchase.

Amazing do attentative and the tenacity of these engineers and customer service is stellar.

I can't thank happyrun enough for making life as a small shop owner manageable.

You all have been great getting my happyrun G100 pro back up and running from the new throttle, new controller ( when new controller didnt have the same 4 pin connector for the pedal assist you sent me a new round waterproof connecter that worked great for free!), new LCD screen with NFC cards. A lot of these parts were out of stock and when i emailed support directly you always seemed to find a part for me. Cant thank you all enough!

Happyrun was promt & efficient with a response on a crucial detail.
Very professional & speedy response to all my concerns. So far I would definitely buy from Happyrun & tell all my friends & family to do so as well. Also I will update on my delivery & product review.

I highly recommend this online shop. We bought the Happyrun G60 Pro. I had a problem with one part and service is just incredible - they responded within one hour to my email and sent the part on the same day! Great experience and 5 stars are not enough!

Great customer service made this easy to handle and repair.

Helped me out really well had problems with my battery after a while and I checked the voltage on it and it was really bad so they sent me out a new one I like less then a week thank you so much happy run

Great, fast and easy!

Great customer service they replied very quickly. Great e-bike, runs fast and is very steady. Their delivery was very secure and everything no was rapped nicely. Highly recommend!

Slightly slow replies but very competitive and was able to compromise a solution to every issue on my bike. Great service team.

Happy Run was very helpful in replacing items that the warranty covered!!! So grateful!

Great customer service and problem resolution!

I purchased a replacement brake for my Happyrun G60 Pro e-bike, but due to confusing information on the website regarding the front and rear brakes, I ended up ordering the wrong part.

After contacting customer support, they acknowledged the confusion and offered to send me the correct rear brake without requiring me to return the original part.

The replacement brake has now arrived, and I really appreciate their willingness to recognize the issue and make things right.

Thank you, Happyrun, for your excellent customer service!

My G50 throttle was not working. It may have had a short in the wiring. So decided to purchase a new throttle. That process took about 5 months. That was including the wait time in between every email sent. I finally received the throttle to find out it's for the 300/ something bike. So had to then get ahold of them and then send it back. That was another 2 months. Then got the right throttle and I installed it. It did not work. So thru another 5 to 7 months I finally got my new motor I purchased that was supposed to be for a G50. Then customer service said it was a universal motor, and that it will fit the G50 and G60. So I finally receive the motor and it's the wrong motor. The plug did not it's the wrong size. Then thru another few months of sending emails. Then customer service says that someone changed the plug from the one I needed and put a different plug on it for what reason I don't know. Now I have to package that motor up and send it back for the exchange of the right one. Hopefully I'll get the right one. This has been going on for quite a long time. Close to a year. The email customer service is the worst. It takes to long. I'm starting to believe that Happyrun is unorganized and honestly don't really give a shit about what they're doing. And your whole customer serviceCompany is Shit !