Happyrunsports Opiniones 

228
•
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Not only were the bikes packaged well, FedEx had absolutely destroyed the boxes, i thought for sure there would be damage. Not a scratch! Bikes are awesome! After a few days someone notices the rea... Ver más

Valorada con 5 estrellas sobre 5

I’m extremely happy with both the product and the customer service! The bike is fantastic, with great design and performance. When I needed replacement parts, the HappyRun team responded immediately,... Ver más

Valorada con 1 estrellas sobre 5

Horrible bikes and company. DO NOT BUY anything from them. They don't honor warranty's, give you the run around on responses or just completely ignore you. Bike completely died with numerous electr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

You all have been great getting my happyrun G100 pro back up and running from the new throttle, new controller ( when new controller didnt have the same 4 pin connector for the pedal assist you sent m... Ver más

Información sobre la empresa

  1. Tienda de motores eléctricos

Escrito por la empresa

Provide a more enjoyable way by electric motor bike, HappyRun Sports!


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

228 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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Ha contestado el 80% de las opiniones negativas

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4,2

Todas las opiniones

(228)

184 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Sooo far Soo good

Sooo far Soo good! Got it a couple days ago took about little under a week to get

Wasn't too bad putting together alone tho I definitely suggest some help for doing the tire rod and such

It's powerful!!! Definitely has torque and accelerates quick , which is nice

Definitely not for kids more for late teens to adults

19 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love Happyrun's products

I love Happyrun's products. My G100 Pro is amazing. I have had a few issues with my bike, but Happyrun was quick to respond and sent me replacement parts through my warranty. Free of charge. It is a pleasure doing business with them.

18 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer support

When I first received the bike there was an issue where when I applied the throttle it would work for a couple of seconds and then cut out. We thought maybe it was the front motor so they shipped a new wheel to me. It turned out it wasn't the issue. I was in the middle of moving so I didn't get back to the bike for over a month. I contacted customer service and they said they would ship me a new controller. Great service.

15 de septiembre de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

4/5 ☆☆☆☆

Other than being a bit slow to respond they were incredibly helpful and attentive. My top battery fried on me and it was investigated and shipped within a week.

2 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’m really happy with the customer…

I’m really happy with the customer service from HappyRun. I recently had an issue with my e-bike, and their team was very helpful and took the time to help me figure everything out. They were responsive, respectful, and made sure my problem was taken care of. I really appreciate them standing behind their product and helping me when I needed it. Overall, I had a great experience with HappyRun and would definitely recommend them to anyone looking for an e-bike!

16 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I got quick response from service

I got quick response from service. They sent me a new battery charger for no cost.
The service people sent pictures to help problem solve our issue.
They called to check in and help me out. We love the bike!

2 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick responses for service issues

I recently bought a e bike that had a warped disk on the front wheel. It was a little disappointing, but I reached out to Happy Run to see how I could resolve the issue. Within 2 days they got back to me and sent me a replacement rotor. I am impressed by the responsiveness and I’m looking forward to replacing the rotor and enjoying the product! I think how I was able to get a response quickly was that I registered my bike on their website with my order number, emailed politely with a video of the issue, and responded back to their replies in a timely manner. I would recommend this company for e bikes, and even if the bike did not arrive in perfect condition, the customer service more than compensated.

15 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

They replied to my last review making…

They replied to my last review making it sound like they would make it right. It was just for optics, they emailed promptly saying we’re on our own. Every component broke within a year. 108 hours of labor replacing parts. They said they “know it’s frustrating”.

14 de septiembre de 2026
Opinión espontánea
Logotipo de Happyrunsports

Respuesta de Happyrunsports

Hi Mason,

We’re sorry to hear that you remain disappointed with your experience, and we understand your concerns regarding the time and effort you’ve spent on your G70.

We would like to clarify a few details regarding your order and warranty coverage.

Your order was placed on July 25, 2025, with a 1-year warranty period, which has now expired. During the active warranty period, we previously provided replacement spare parts for the E3 error, including a replacement controller and sensor, at our expense.

Please also note that our warranty covers defective spare parts, but does not cover labor or installation charges. Therefore, the 108 hours of labor you mentioned are not covered under our warranty.

We understand that having to spend time and money maintaining the bike has been frustrating. However, as the warranty period has now expired, we are unfortunately unable to provide further free replacement parts or a free motor/wheel assembly under warranty.

If you are experiencing a new issue and need a replacement part, you are welcome to contact our support team. We can help identify the appropriate part and provide you with the available purchase options.

We appreciate you sharing your experience and hope this clarification helps explain our position regarding the warranty and the assistance previously provided.

Valorada con 5 estrellas sobre 5

Happyrun Sports makes the fastes most powerful e-motos.

Happyrun Sports makes the fastest most reliable E-Motos on the market, at a more than approachable price considering; I was surprised to find their customer support very responsive because when you launch a new product theres bound to be some hic ups but like I mentioned I found their support more than adecuate.
I cant wait to upgrade my entry level e-mto once the F 18 I got runs through my heavy paces, perhaps. HappyRun s Here!!!

3 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The team has been great guys have been…

The team has been great guys have been wonderful. They helped me out tremendously when I had issues with the bike. They took care of everything no questions and helped me properly to get everything up and running. So far it’s been a pleasure and I highly recommend these guys along with the company to anyone looking to get a nice e-bike…..

10 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The prompt service shows that they care…

The prompt service shows that they care about their customers for after sale support. I had a few issues with some components that failed, and since they were under warranty, I was sent replacements in a prompt manner. I really like the bikes.

10 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

7 star bike on a 5 star scale

The Happy run G300 pro is a very high quality build. It's easy to see how it got its name as the "Tank". Makes my daily commute to work fun and enjoyable. The service I received was top notch. Friendly and helpful. They responded to my emails very quickly. Couldn't be happier with my experience.

4 de septiembre de 2026
Opinión espontánea

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