Harper is Trying to Charge Me for a Returned Item Two Months After Refund Was Processed For Mint Velvet. I ordered three items from Mint Velvet via Harper ‘Try before you buy’ and returned two of... Ver más
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Harper is Trying to Charge Me for a Returned Item Two Months After Refund Was Processed For Mint Velvet. I ordered three items from Mint Velvet via Harper ‘Try before you buy’ and returned two of... Ver más
La empresa ha respondido
I have used Harper several times for convenience. It allows me to order different sizes and colours of things to try without having to lay out a lot of money just to try it in. Rochelle came today and... Ver más
La empresa ha respondido
A brilliant service that I’ve used many times - a way of being able to try on clothes at home, often with stuff already in my wardrobe so I really can tell if things will “go” with each other or not!... Ver más
Excellent service. Try before you buy, what a great service and quick delivery and also time to make your mind up and return
La empresa ha respondido
Harper is a fashion concierge service that brings you the in-store shopping experience, whenever and wherever you wish.
NW5 1TL, London, Reino Unido
Ha contestado el 76% de las opiniones negativas
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Great service and experience. Saved me so much time, and received some genuine and very valuable advice from a great stylist.
Great service right to your doorstep. I love that I can choose as many items as I like and try before I buy in the comfort of my own home. However, I have a suggestion to enhance the experience even further. The current 40-minute window feels a bit limited when I want to try on 10 or more pieces. With just 4 minutes allocated for each item, it's challenging to make fully informed decisions, and I often find myself skipping some pieces altogether. Extending this timeframe would allow for a more thorough experience and ensure that I can explore every option.
Amazing service from Harper concierge service to try items at your home and their stylists are really great. Purchased items from them without leaving the house.
I have used Harper service several times and on each occasion found it to be a very pleasant experience. It is super efficient and delivery is discreet. The stylists who deliver the items are polite and willing to advise in an impartial way. The service is more expensive than the mail delivery but is worth it in my view (considering the cost of travel to the shop time and effort the fee is quite reasonable). Only items that are chosen are billed to the card. Super service!
First time using this service and I would highly recommend it! Stylist Toni was lovely and she was super helpful. Only purchase the items you keep, try items on with separates already in your wardrobe, no trips to the post office for returns. I will definitely use this service again.
I bought two lights and delivery and communication was excellent. Would definitely recommend.
Glyn was lovely arrived promptly quick turnaround sadly dress wasn’t to be but really useful if your shirt in time like me. Will use again
Just love this service so much. Stylists are lovely and super helpful, I love that I don’t have to take things back and that I can order multiple items and sizes with no obligation. Please get more brands!
My first time using this service and I thought it was excellent! Great value for money and so convenient. Carmel was a delight and made the experience even more pleasurable. She informed me they offer a multi brand service which I didn’t know about as I had only used the service for one brand order. I will definitely be using Harper again in the very near future.
Great service and so helpful to try on the clothes before you buy.
What an incredibly convenient service! So nice to try clothes on at home and then not to have the inconvenience of returning the ones that you don’t like!
Love the convenience of trying many pieces at home especially as a new mom with a baby. My advisor Carmel is wonderful, very patient. Would definitely recommend!
Very smooth and efficient service made possible by Carmel who was friendly and professional.
I have forgotten the lady’s name but she arrived punctually, was very friendly and professional. I tried on one of two coats that had been selected in an extra small but it was enormous. I told her it was far too big and she agreed, and also said the cut did not suit my shape. How refreshing to have honesty from someone who could otherwise have tried sales talking me into buying it. Well done for brilliant service and thank you for sending me the lovely lady to my home. A real treat!
Excellent service! And Glyn was so polite and wonderful
Such a brilliant idea. Choose multiple styles, colours and sizes - and try them on in your own home.
Fantastic service and delightful knowledgable assistant. Made shopping very easy in the comfort of my
Own home. Thoroughly recommended.
Brilliant service. So simple to use. The people who deliver the clothes are always so professional and friendly and don’t put you under any pressure to buy the clothes. I love being able to try on lots of clothes without having to pay upfront and just paying for what I want to keep.
Great service at an affordable rate
Booked my appointment and the personal shopper arrived on time and was incredibly helpful
Wonderful service - prompt, polite and an excellent, super friendly and knowledgable stylist also. Very reasonable charge.
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