Harrisonbathrooms Opiniones 203

TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I bought one of their bathroom cabinets but had a problem after trying to adjust the height of one of the shelves. I contacted them and the guy I contacted,Sam, was so helpful. He arranged to send ou... Ver más

Valorada con 5 estrellas sobre 5

5* very helpful. Was missing two parts for my water filter system and Sam was more than helpful to send replacements out in quick time. Very professional all around. Thanks again.

Valorada con 5 estrellas sobre 5

From my phone call to the quick response by email was so good customer service. I appreciate all advise from both members of staff. Fantastic service by all staff. Thank you

Valorada con 5 estrellas sobre 5

I initially contacted customer services for advice as to where I could purchase replacement nozzles for my shower head. I was so surprised when they replied to say they would replace the shower head,... Ver más


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4,7

Excelente

TrustScore: 4.5 sobre 5

203 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Needed spares

Needed spares , phoned in , was directed to send info on e mail , reply within 24 hrs , a few questions and bingo , the answer , part ordered , on its way

1 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

I had a customer who had a problem with a shower enclosure door hinge. I contacted this company having searched online for any company that supplied that brand of enclosure, I have no idea if they initially supplied it. They were extremely helpful, above and beyond. The replacement part was sent free of charge. Thanks to Jess and Harrison Bathrooms

13 de septiembre de 2024
Opinión espontánea
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Respuesta de Harrisonbathrooms

Thank you so much :)

Valorada con 5 estrellas sobre 5

Extremely helpful staff.

Extremely helpful staff.. went way out to help us… sent us a replacement tap.. received 2 days after discussing our problem .. fantastic staff.. thank you Sam!!!

12 de septiembre de 2024
Opinión espontánea
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Respuesta de Harrisonbathrooms

Hi

Thanks so much.

Thanks,

Valorada con 5 estrellas sobre 5

An excellent service!

A replacement part was supplied after I sent a photo of the shower. Unfortunately an end cover was broken in transit but a further replacement was supplied immediately. An excellent service, backed by polite and considerate staff. Brilliant.

12 de septiembre de 2024
Opinión espontánea
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Respuesta de Harrisonbathrooms

Hi

Thanks so much :)

Valorada con 5 estrellas sobre 5

Fantastic customer care

Had an issue with a tap recently and contacted the sales team. I wasn’t sure if the product was actually purchased from them or not as installed via a local tradesman.
Could not have been more helpful in dealing with this old D.I.Y er in discussing the issue I had and how to resolve. Even though I had no evidence to support we had even purchased the product from them, Sam arranged a spare part being sent to me free of charge which was greatly appreciated.
Thanks guys the problem is now fixed and have a happy and content wife back with her lovely bathroom without the niggle.

2 de septiembre de 2024
Opinión espontánea
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Respuesta de Harrisonbathrooms

Hi

Thanks so much.

Thanks,

Valorada con 5 estrellas sobre 5

Fantastic Customer Service

Fantastic customer service by Jess, I had a problem with a leak on my shower head and within 24 hours I had a new one delivered to me - faultless, thank you very much :)

11 de septiembre de 2024
Opinión espontánea
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Respuesta de Harrisonbathrooms

Hi Sarah,

Thanks so much :)

Valorada con 5 estrellas sobre 5

excellent service

excellent service provided by jess and team to diagnose and sort out my shower valve

5 de septiembre de 2024
Opinión espontánea
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Respuesta de Harrisonbathrooms

Hi Howard

Thank you so much :)

Valorada con 5 estrellas sobre 5

Customer service of the year!

From start to beginning Courtney has been a STAR!
any problem big or small Courtney has sorted it and put everyone’s mind at ease.
Great customer service
Very efficient
I know I can always rely on Courtney

PES BURNLEY

4 de septiembre de 2024
Opinión espontánea
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Respuesta de Harrisonbathrooms

Hi

Thank you so much :)

Valorada con 5 estrellas sobre 5

We contacted Harrisons bathrooms for…

We contacted Harrisons bathrooms for parts replacement of our shower covered by our warranty.
We have received a quick response and delivery.

We are satisfied with the after sale service provided.

25 de agosto de 2024
Opinión espontánea
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Respuesta de Harrisonbathrooms

Hi Joel

Thanks so much :)

Valorada con 1 estrellas sobre 5

AVOID THIS COMPANY AT ALL COST

AVOID THIS COMPANY AT ALL COST
UNFORTUNATELY YOU CANNOT MARK DOWN LOWER THAN ONE STAR
RUDE, EVEN SWEAR ON THE PHONE

YOU HAVE BEEN WARNED

1 de mayo de 2024
Opinión espontánea
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Respuesta de Harrisonbathrooms

Good Morning,

We sincerely apologize for the inconvenience you've experienced. Your feedback is important to us, and we would like to address your concerns promptly. Please could I request you call me on 01535 663024 to discuss this further?

Thank you for bringing this to our attention.

Regards,
Amber

Valorada con 4 estrellas sobre 5

All good

An update to my review.
Harrisons bathrooms have got back to me and they apologised for the faulty shower and are sending a full replacement. Thank you very much for sorting the issue out.

We purchased Scudo Real Cool Thermostatic Rigid Riser Shower Kit with Overhead Rainfall in October 2023 but could only get it fitted between Xmas and New Year. Everything was fine initially but the water flow got less and less over a week, until it was just dripping out.
I sent an email to customer services on the 19th Jan 24, they replied in a timely manner however, rather than say pls return the item, they asked silly questions. It went overly quite so I sent a mail what was happening, they said its gone to their technical manager. What he did after a few more days was say we aren't in a hard water area and said they would send us a part out. That didn't work so now waiting for this to be sorted.

7 de febrero de 2024
Opinión espontánea
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Respuesta de Harrisonbathrooms

Hi Sally
Thank you so much :)

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