Harry Hall Opiniones 

199
•
TrustScore: 4 sobre 5

3,9

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I fractured my wrist when my horse knocked me over and remembered I had taken out fracture cover with Harry Hall a few years ago. Its a bit of a pain getting the records from the hospital and uploadi... Ver más

Valorada con 5 estrellas sobre 5

Ordered wellington boots and they arrived the next day. Boots as described. I’m unable to comment on returns/refunds. They are not for me so I am waiting to see if they fit ok - hopefully I will n... Ver más

Valorada con 5 estrellas sobre 5

I am so unpressed with all the help and understanding I have received through this process. I am visually and hearing impaired and find doing any paperwork a change the team have gone the extra mile... Ver más

Valorada con 1 estrellas sobre 5

Cover is worthless. I took out a policy for vets fees and vets fees aren’t covered. Don’t waste your money on harry hall insurance. Just had a claim decline because only external wounds are covered. W... Ver más

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Información proporcionada por diversas fuentes externas

Our equestrian clothing and horse riding products have been selected to appeal to all riders from beginner to experienced, creating a one stop shop for all your equestrian needs. Shop the latest and greatest brands including Harry Hall, Caldene, Tottie...


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3,9

Muy bueno

TrustScore: 4 sobre 5

199 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 88% de las opiniones negativas

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3,9

Todas las opiniones

(199)

33 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Harry Hall gave us another option…

Harry Hall gave us another option to carrying on caring for our retirees. Excellent service from ease of filling out forms to small perks for us and the required insurance for our old boys.

13 de marzo de 2024
Opinión espontánea
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Respuesta de Harry Hall

Thank you for your feedback, kind regards Team HH

Valorada con 5 estrellas sobre 5

Easy to do

Easy to do, thank you

30 de diciembre de 2023
Opinión espontánea
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Respuesta de Harry Hall

Thank you for your feedback, kind regards Team HH

Valorada con 5 estrellas sobre 5

I wish I had started to order from Harry Hall sooner!

I began ordering from Harry Hall in November 2023 and they have quickly become my go to online retailer for horsey things. I’ve ordered rugs, exercise sheets, hi-vis, tack pieces, riding jackets and boots from them. Every order has arrived quick and everything has been great quality! I had a problem that I needed help with (cause by me) and they were so quick to reply and so kind. I’ve become a big fan in such a short space of time as all products have been fab! Thank you HH!

8 de enero de 2024
Opinión espontánea
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Respuesta de Harry Hall

Thank you for your feedback, kind regards Team HH

Valorada con 5 estrellas sobre 5

This company is on point great smashing…

This company is on point great smashing marvellous outstanding in every single I've already recommended to a lot of my horse riding buddies and believe they are about to start using this company as their go to place.

31 de diciembre de 2023
Opinión espontánea
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Respuesta de Harry Hall

Thank you for your comments, kind regards Team HH

Valorada con 1 estrellas sobre 5

Poor quality, split on first wear, refused a refund

I bought wellies for my partner. He wore them out into the tarmacked lane outside the house, and they immediately split straight down and two holes appeared. Harry Hill claim it was external force, but if you read reviews on Amazon and here you'll see lots of notes about neoprene splitting, wearing through within months, soles falling off etc. Do NOT buy. Not worth the money.

28 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just bought Denton long country boots…

Just bought Denton long country boots and they are fab. So comfy and I have chunky calves and the wide boots are the first boot Iv bought that actually fit. I havnt taken them off and love them so much. Delivery was fast and price was excellent

29 de diciembre de 2023
Opinión espontánea
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Respuesta de Harry Hall

Thank you for your lovely comments Kind regards Team HH

Valorada con 3 estrellas sobre 5

A little disappointed with free gift

I was pleased to learn I'd get a free gift after taking out insurance. On looking at the gifts I was excited to see riding gloves as I could do with a new pair. However, there were only a few sizes available, mostly extra small and extra large. There were no small sizes available. Another gift option was a lead rope, in limited colours. Nice, but I didn't need one, and the colours didn't match any of my headcollars. I plumped for the free sample pack which contained a tape measure (I didn't need one), some sample Hilton Herbs lotions and some Hilton Herbs horse treats. I thought 'at least my horse gets a packet of healthy treats'. I was therefore a little disappointed to receive the gift. There must have been 5 treats in the pack and the sample sizes were small/single use! I would have been really pleased with some gloves and would have very much appreciated the free gift offer. Whilst I accept that it was a nice gesture from Harry Hall, I was not expecting to find the gift choices so limited.

22 de diciembre de 2023
Opinión espontánea
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Respuesta de Harry Hall

Sorry you were unhappy with your free gift with purchase choices. Kind regards Team HH

Valorada con 1 estrellas sobre 5

I ordered a dog coat which was too big

I ordered a dog coat which was too big. Tried it on my labrador didn’t fit so put it straight back in original packaging with tags still on. because it had some white dog hairs on it they refused to refund me. Very very disappointed as it was literally put on my dogs back for 20 seconds! Previous to this i orderd from regatta. that particular coat fit but was poor quality and even after taking my dog out on it, they fully refunded me! would not use garry hall again

22 de diciembre de 2023
Opinión espontánea
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Respuesta de Harry Hall

Hi Lucy, I am sorry to hear you are disappointed with Harry Hall's returns policy and that your item failed the quality checks on return. We have a returns policy in place, to ensure all our customers receive goods in an excellent condition. https://harryhall.com/delivery-and-returns. Kind regards HH

Valorada con 1 estrellas sobre 5

Sounds good providing you don’t try to claim!

The insurance sounds really good until you need to claim! Our horse was kicked and shattered his leg in two places! As if that wasn’t distressing enough Harry Hall refused to pay out as unbelievably they said he could have been treated! Seriously what a joke, nothing could be done for him as any horse owner would know!

1 de diciembre de 2023
Opinión espontánea
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Respuesta de Harry Hall

Hi Bev, I am sorry to hear you are disappointed with Harry Hall. We are unable to locate any contact from you under your current policy. Please can we ask for you to contact our customer service team on 01274 711011 for us to investigate this. Kind regards HH

Valorada con 5 estrellas sobre 5

Rang to enquire about insuring my…

Rang to enquire about insuring my horse, spoke to a very helpful lady.
Result both horses insured and i am sticking with the Harry Hall club, so many bargains

4 de noviembre de 2023
Opinión espontánea
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Respuesta de Harry Hall

Thank you for your lovely feedback Vanessa, kind regards Team HH

Valorada con 4 estrellas sobre 5

The whole process was easy

I joined the Gold Club primarily for rhe insurance and the extras were a lovely bonus!

The whole process of joining was simple enough and the portal is useful however the only thing I would say is that I'm yet to see any insurance documentation and that would be useful and so useful claim numbers should they be needed.

4 de noviembre de 2023
Opinión espontánea
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Respuesta de Harry Hall

Thank you for your lovely feedback Kirsty, kind regards Team HH

Valorada con 5 estrellas sobre 5

Amazing rug

Amazing rug, excelled quality and quickly delivered too.

3 de diciembre de 2023
Opinión espontánea
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Respuesta de Harry Hall

Glad you enjoyed your rug Gemma, kind regards Team HH

Valorada con 5 estrellas sobre 5

Awesome 🙌

Excellent quality, faultless service, top draw all round. Very satisfied and I would highly recommend on every level 👌

30 de noviembre de 2023
Opinión espontánea
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Respuesta de Harry Hall

Thank you for your lovely feedback kind regards Team HH

Valorada con 2 estrellas sobre 5

Could do better

I find the customer service team very abrupt, and they take a good few days to reply to messages.

14 de noviembre de 2023
Opinión espontánea
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Respuesta de Harry Hall

We are sorry you were unhappy with our service, we aim to delight every customer with our immediate responses available in webchat and telephone but our emails do advise a 3 working day response. Apologies Team HH

Valorada con 5 estrellas sobre 5

Great value and quality products

Always super quick delivery and products are always great quality. returns are super easy too.

10 de noviembre de 2023
Opinión espontánea
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Respuesta de Harry Hall

Thank you for your lovely comments Kind regards Team HH

Valorada con 5 estrellas sobre 5

Love Harry Hall

Thankfully never had to make a claim but whenever I've had to contact Harry Hall I've always spoken to friendly and helpful staff,ordering items is easy,product are good quality and good value for money

12 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service Recovery…

I recently purchased two Masta Waterproof Horse Quarter Sheet Yellow. Unfortunately they did not arrive due to them getting damaged en route.
The team at Harry Hall turned this bad experience around and I have now received my Quarter sheets, just in time for my two to get clipped. Thank you

3 de noviembre de 2023
Opinión espontánea

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