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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I recently bought a car from Hartlepool motor company and couldn’t be happier with the experience. From start to finish, there was absolutely no pressure from the team, which made the whole process... Ver más

Valorada con 5 estrellas sobre 5

Have purchased a car for my husband as a surprise. Eliiot and Van have made the process so easy . Helpful and honest to a fault ,being female with little knowledge of car buying , they explained ever... Ver más

Valorada con 5 estrellas sobre 5

Sold our car through Motorway and Van from Hartlepool Motor Company Ltd contacted us immediately after the auction ended. As first-time sellers, we were a bit apprehensive, but Van quickly put us... Ver más

Valorada con 5 estrellas sobre 5

Given the keys and left alone to view the car, told to take as long a test drive as I needed. Car serviced including cabin filter and brake fluid changed and receipt from garage provided, a couple of... Ver más

Información sobre la empresa

  1. Concesionario de automóviles usados
  2. también en la categoría
  3. Concesionario de autos
  4. Concesionario de vehículos de motor

Escrito por la empresa

Hartlepool Motor Company is an independent, family run business based in the North East of England. Drawing on over 20 years experience in the car industry, we understand that an increasing percentage of car are sold online, whilst we love to meet the customers that come along to our showroom, we also pride ourselves on having the ability to describe, advertise and price our cars honestly and accurately. We hope this provides customers the confidence to buy from us, regardless of where they are located in the UK. Every car we stock is hand picked by us and HPI checked for added peace of mind. Hartlepool Motor Company aims to provide a high quality service, give our customers an exceptional buying experience and provide you with quality customer service. We do everything we can to make the process of buying or selling your car as enjoyable and stress free as possible. Due to our vast experience, we are also highly skilled at sourcing specific cars and are more than happy to do this on your behalf. Just get in touch and let us know your requirements


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

287 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(287)

31 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service from Hartlepool Motor Company ⭐️⭐️⭐️⭐️⭐️

I recently bought a car from Hartlepool motor company and couldn’t be happier with the experience. From start to finish, there was absolutely no pressure from the team, which made the whole process relaxed and enjoyable. Van and Elliot were friendly, knowledgeable and happy to answer all my questions questions without any hard sell.
The after-sale service has been excellent too. Any queries I’ve had since purchasing the car have been dealt with quickly and professionally, showing that they genuinely care about their customers even after sales are completed.
I would highly recommend Hartlepool Motor Company to anyone looking for a quality car and outstanding customer service. Thanks again Steve

5 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great straight forward service. Would recommend

We saw a used Volvo on line that we liked and contacted this company via the web. We got a prompt personal response. Spoke with Steven who was informative and helpful. Sent details of our car for part exchange, got a fair price and put a deposit down. We are in the north of Scotland and they arranged to meet us in Edinburgh. The comunication was good and straight forward. We arrived at the agreed point last night and exchanged cars. The Volvo was in pristine condition and we were delighted with the customer service and the car. Steven & Dan delivered the car to Edinburgh. Dan gave a very thorough tutorial of the car before we left to take it home. Steven supported us through the paperwork. The car looks so good the neighbours are talking about it :-). So far an excellent service, thank you Hartlepool Motor Company. Based on our experience so far we'd highly recommend

8 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I sold my car to HMC through Carwow

I sold my car to HMC through Carwow. From the first contact to last Van was very professional and communicative. The payment process was swift and reassuring when he collected the car from my home. I’d fully trust and recommend Van and his company.

7 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had a fantastic experience with HMC.

I had a fantastic experience with HMC.

Everything started with Elliott regarding the immaculate XC90 I found on AutoTrader. When I arrived at HMC for the part exchange and test drive, everything turned out even better than I expected.

I met Van (the boss), who kindly helped me book an appointment with We Buy Any Car. To my surprise, I received a much better price for my car than I had expected. Thank you, Van! 💪

After that, Elliott took me on the test drive, and everything was excellent. The whole process was smooth, professional, and stress-free.

Once the deal was completed, we discovered that the locking wheel nut key was missing from the car. I went to Volvo to get the issue sorted, and Van covered all the costs without any hesitation.

I highly recommend HMC. 100%!
⭐️⭐️⭐️⭐️⭐️from Mario

4 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute joke of a company

Absolute joke of a company. Lovely bunch of people till you’ve bought your car.. 3 weeks later breaks are metal on metal but there 3 months warranty doesn’t cover it.. 3 months in house warranty what they pick and chose I’d swerve this company at all costs after care is none existent

5 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Citroen Ds5

All round experience brilliant from start to handover,car as described Bought a Citroen Ds5 lovely car also got good PX for my old car thanks guys Paul

16 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience buying from Elliott at…

Great experience buying from Elliott at Hartlepool Motor Company. From going to see the car to driving the new one away, the whole team, including the Boss, were very helpful, explaining everything and staying in touch with us. A genuine relaxed and easy going experience, nothing was too much trouble, no pressure, no hassle, just genuine customer care.

14 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

AUDI RS4

Bought an Audi today from
Hartlepool Motor Co.
Very friendly staff & found the owner Van to be very helpful.
The car i bought was finished to a very high standard & i would recommend this company to anyone looking for there next car

12 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

I sold my car through Motorway.com to Hartlepool Motor Company Ltd. They were friendly and efficient, arranging the pickup and the driver was courteous and helpful. The driver reviewed the car, noting all points of interest then informed the company. The whole process took less than one hour and I was very happy with the outcome. Thank you for a great service.

30 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Have purchased a car for my husband as…

Have purchased a car for my husband as a surprise. Eliiot and Van have made the process so easy . Helpful and honest to a fault ,being female with little knowledge of car buying , they explained everything clearly and carefully, no hard sell or offers of products not needed. Straight forward honest transaction, with good advice, they didn't make me feel like I was asking too many questions or a nuisance ,like several other places had with me being female. Thankyou for everything other half loves his new BMW

1 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service again from Hartlepool…

Excellent service again from Hartlepool Motor Company as a returning customer. All the staff were very helpful and made the experience as smooth as possible. Would fully recomend and service provided is first class

27 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ladies be aware of Van the owner

Van the owner was due to purchase my vehicle. On arranging inspection for collection. He decided to become aggressive and rude. I have never been spoken to this way by a car dealer. His tone towards women is agressive. I soon pulled out the sale before he could view my car. Not sure if this is a tactic to knock the price down and become a nasty bully. Looking at his other reviews are quite good due to his workers. After research you will notice a pattern when Van is mentioned, he is not a great character to do business with as he has a history of aggression. Due to evidence His now been reported. Ladies be aware and I hope this post is useful.

25 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hartlepool Motor Company Limited

Hartlepool Motor Company Limited have been an absolute pleasure to deal with, and highly recommend them.

Dealing with Van, Tony and his colleague was a reassuring experience. Very honest, professional, helpful and trustworthy.

Van, you run a superb outfit. Well done, and thank you

9 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had a good experience with HMC.

I had a good experience with HMC.Elliot who initially dealt with my enquiry, was very helpful and informative. When I collected the car (Volvo V60) I was given a test drive together with good instruction on the operation of the car's information and control functions. After a couple of days with the car I noticed a problem with the tailgate electronic opening and closing system had developed. Through a little research, I ascertained that the tailgate struts needed replacing. HMC covered the cost of new struts without any question and I've fitted them myself. So very happy with the sale transaction and their after service.

12 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I just bought a 2023 bmw 4 series…

I just bought a 2023 bmw 4 series convertible from this co. I was 330 miles away from the dealership in south devon. We agreed for me to buy their car, and I sell them my car part ex, all over the phone and by what’s app. Lots of active engagement between us. Van the owner of the company was very helpful, straight forward and felt trustworthy. I trusted him enough to pay him by BACs in advance without seeing the car and one of his men drove it down to me in Devon, and collected my part ex. I was able to talk Van through the condition of my car enough for him to feel comfortable with the part ex. I would recommend them.

20 de marzo de 2026
Opinión espontánea

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