I don't understand all the negative reviews. The product is great and their customer service is equally good. I purchased 2 pillows as I wanted to get a true orthopedic pillow. I have gone throug... Ver más
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Consulta las opiniones de los clientes
I've been using Ortho-Cerv pillows for at least 15 years. Serious neck problems made prone sleeping almost impossible – my Ortho-Cerv pillow made it possible to lie comfortably at night. A real life... Ver más
La empresa ha respondido
Unfortunately this was a $200 gamble. Testing with the plastic on isn't exactly realistic. I selected the number/ size using the tool provided, was contacted before delivery and was advised that the k... Ver más
La empresa ha respondido
L'oreiller est 5 sur 5. J'ai modifié mon commentaire car au départ ils m'ont fait parvenir la communication en anglais seulement mais il s'agissait d'une simple erreur et ils m'ont renvoyé toute la d... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Headleveler pillows are hand-made in Montreal by a family-run business and have been recommended and sold by health-care professionals and orthopedic centers for over 30 years. The pillows are hypo-allergenic, hypo-bacteriogenic (washable), and available in 7 different thicknesses for adults in Standard, Queen, King & Travel sizes & 2 different thicknesses for children. Headleveler offers a concierge custom pillow service based on body measurements and sleep habits.
Información de contacto
202 Brunswick, H9R 5P9, Pointe-Claire, Canadá
- 1-800-668-8550
- info@headleveler.com
- headleveler.com
The best pillow on the market !!
The best pillow on the market !!! Amazing
16 de julio de 2019
Opinión espontánea
Respuesta de Headleveler | Ortho-Cerv
Hello Jules,
Thank you very much for taking the time to give us a 5-Star Review. As a family run business, we truly appreciate you as a customer and care very much about your experience. Thank you, Desiree :>
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Bonjour Jules,
Merci beaucou pour votre temoignage positif. Etant une compagnie familiale, nous tenons a coeur de vous offrir le meilleur service possible et nous voulons que vous soyez heureux avec votre oreiller Ortho-Cerv.
Toujours un plaisir de vous servir, Desiree :>
Un peu trop solide comme oreiller.
Un peu trop solide comme oreiller.. j'aurais apprécier un peu plus mou, la qualité est tout de même présenté et je n'ai plus aucune tension dans le cou! Et fait au Québec en plus !
29 de mayo de 2019
Opinión espontánea
Respuesta de Headleveler | Ortho-Cerv
Bonjour!
Merci beaucoup pour votre témoignagne positif. C'est vrai que l'oreiller peut sembler un peu plus solide car nos oreillers sont conçus pour supporter l'arrière de votre cou et ne s'écrasent pas comme un oreiller traditionnel.
Lorsque votre cou est bien supporté, les muscles à l'arrière du cou peuvent se relaxer et permettre un sommeil réparateur.
N'hésitez pas à communiquer avec nous si vous avez des questions. Nous fabriquons 7 différentes épaisseurs d'oreillers.
Merci d'avoir confiance en nous, une entreprise québécoise depuis 30+ années.
Au plaisir de vous servir,
Désirée
An absolutely terrific product!
I've been using Ortho-Cerv pillows for at least 15 years. Serious neck problems made prone sleeping almost impossible – my Ortho-Cerv pillow made it possible to lie comfortably at night. A real life changer!
They wear very well, but not forever – just my third pillow today. Whenever I travel my pillow always comes with me. An absolutely terrific product!
16 de mayo de 2019
Opinión espontánea
Respuesta de Headleveler | Ortho-Cerv
Hi Philip,
Thanks so much for reaching out! We are very grateful for your 5-Star Review and really happy to hear that you love your Ortho-Cerv/Headleveler pillow and that it has given you relief over the years.
Thank you for being such a loyal customer, it means the world to us!
Wishing you all the best, Desiree :>
Fantastic Travel Pillow!
Just purchased my second pillow from Headleveler for travel. Great size for transporting on a trip or weekend getaway and I love the handy travel bag. So happy that I listened to my chiropractor and purchased both sizes! My sleep has improved and my neck is feeling much better. I highly recommend this pillow to anyone experiencing neck pain or related nerve pain.
13 de mayo de 2019
Opinión espontánea
Respuesta de Headleveler | Ortho-Cerv
Hi Mary!
Thank you very much for your 5-Star Review. We are so happy to hear that you love your custom-sized Headleveler Travel Pillow , we really appreciate you taking the time to post your review. Wishing you all the best, Desiree :>
I have had neck problems in the past…
I have had neck problems in the past and my Ortho Med pillow helps tremendously.
First rate customer service! Desiree was fast and responsive and very helpful.
10 de mayo de 2019
Opinión espontánea
Respuesta de Headleveler | Ortho-Cerv
Hi Marco! Thanks so much for your 5-Star Review. We truly about every single customer and want you to have a great experience ! We also appreciate you taking the time to write this review. Thanks for being such a loyal customer. Desiree :>
Respuesta de Headleveler | Ortho-Cerv
Merci beaucoup Chantal pour votre temoignage positif! Nous apprecieons beaucoup que vous avez pris le temps de nous ecrire et que vous etes heureuse avec votre oreiller. Il fut un plaisir de vous servir. Desiree :>
Thanks to Desiree
Thanks to Desiree, great service, quick response..
8 de mayo de 2019
Opinión espontánea
Respuesta de Headleveler | Ortho-Cerv
Hello! Thank you very much for your 5-Star Review. Great to hear from you and to know that you are satisfied with our service. Enjoy your pillow! Desiree :>
L'oreiller de ma vie!
Le meilleur service ever et que dire de mon oreiller que j'adore et qui va me suivre partout, même en voyage. Merci, vous allez maintenent me compter parmis vos plus fidèle clientes!!!!
29 de abril de 2019
Opinión espontánea
Respuesta de Headleveler | Ortho-Cerv
Bonjour Micheline,
Nous apprécions beaucoup votre témoignage positif et nous sommes très heureux de vous compter parmi notre fidèle clientèle. N'hésitez pas à communiquer avec nous si nous pouvons vous rendre service . Il nous fera plaisir de vous aider! Désirée
Amazing customer service
Amazing customer service! Staff is so helpful, they went the extra mile to make sure I had the right pillow and offered easy exchange when I didn’t feel it was the right fit. They remembered me when I called and just offered such a pleasant experience, something so rare these days! Plus the pillows themselves are great especially for side sleeping.
28 de abril de 2019
Opinión espontánea
Respuesta de Headleveler | Ortho-Cerv
Hi Aly,
Thanks so much for your 5-Star Review. It was a pleasure taking care of your pillow needs and please do not hesitate to reach out in the future . We truly care about our customers and want you to have an awesome experience. Best, Desiree
It is the best pillow I have ever had!
It is the best pillow I have ever had, I even bought a travel size so that I can bring it along in my trips
24 de abril de 2019
Opinión espontánea
Respuesta de Headleveler | Ortho-Cerv
Hi Marianne,
Thank you very much for taking the time to give us this wonderful 5-Star Review! We really do care about our customers, and we are so very pleased that you are happy with our pillows and our service. Please don't hesitate to reach out if we can be of further assistance! Wishing you all the best, Desiree :>
Pillow for neck pain
Tried dozens of pillows this one is in the top tier
3 de abril de 2019
Opinión espontánea
Respuesta de Headleveler | Ortho-Cerv
Hello, Thank you for your review! We are truly happy to hear that you are satisfied with your pillow. We value you as a customer. Best, Desiree
Real customer service
29 de marzo de 2019
Opinión espontánea
Respuesta de Headleveler | Ortho-Cerv
Dear Karen,
Thank you very much for your 5-Star Review. We are so happy you are enjoying your pillow. It was a pleasure speaking with you and taking care of your order! All the best, Desiree :>
Very good shopping experience and a…
Very good shopping experience and a great product :))
21 de febrero de 2019
Opinión espontánea
Respuesta de Headleveler | Ortho-Cerv
Hello! Thank you very much for your 5-Star Review. We are thrilled that you are happy with your pillow. Please do not hesitate to reach out if we can be of help in the future. Best, Desiree
I have been using their standard pillow…
I have been using their standard pillow for ~15 years and I have had a very good result so far. I also carry the travel size pillow everywhere. (I used to get one free when purchasing two standards but unfortunately not this time). Also Desiree always answered my inquiry over email and assisted me with my purchases. Thanks.
3 de febrero de 2019
Opinión espontánea
Respuesta de Headleveler | Ortho-Cerv
Hello! Thank you very much for your 5-Star review. We truly appreciate you taking the time to share your positive experience with our Ortho-Cerv / Headleveler pillows. Thank you for being such a loyal customer! Wishing you all the best, Desiree :>
Great pillow, highly recommended
Easy to buy, delivered to my door. Great pillow
17 de enero de 2019
Opinión espontánea
Respuesta de Headleveler | Ortho-Cerv
Thank you Marie-Therese for your 5-Star Review! We appreciate your awesome feedback and it's great to hear you are happy with your pillow! All the best! Desiree :>
I'm sleeping soo much better!
I noticed a huge difference almost immediately in terms of decreased neck and upper back pain. I have scoliosis and I feel that this pillow has helped a ton with that bc I'm confident now that I am not sleeping in a position that's twisting my spine. Great customer service & fast delivery as well.
16 de enero de 2019
Opinión espontánea
Respuesta de Headleveler | Ortho-Cerv
Hi Talia!
That's great news. Thank you very much for your 5-Star Review. We are thrilled that your new pillow is helping you. Please do not hesitate to reach out in the future if we can be of assistance. All the best, Desiree
apparently takes some time to adjust to…
apparently takes some time to adjust to the pillow. I will see how good it will turn out..
4 de enero de 2019
Opinión espontánea
Respuesta de Headleveler | Ortho-Cerv
Hi Ghais,
Thank you for taking the time to leave a review. Yes, it does sometimes take a bit of time to get used to the pillow, since it does not collapse like a traditional pillow. Although some individuals need to get used to the pillow, most realize a great night's sleep right away. All the best, Desiree
Finally, a perfect pillow for my needs
Finally, I have found the perfect pillow for a good night sleep.
I have degenerative cervical discs and over the years have tried many types of pillows....memory foam, water pillow, buckwheat, and feather down. The Ortho-Cerv pillow is the only pillow that allows me to sleep through the night without a sore, stiff neck in the morning.
The Ortho-Cerv is my absolute favourite pillow, I love it and recommend it to anyone needing a good and proper pillow .
Thank you
3 de enero de 2019
Opinión espontánea
Respuesta de Headleveler | Ortho-Cerv
Hi Karen!
Thank you very much for your 5-Star Review! Wow! We are so happy to hear that your pillow is helping you and providing you with such comfort. Thanks also for taking the time to write this review. Desiree :>
Respuesta de Headleveler | Ortho-Cerv
Hi Claude!
Thank you very much for your 5-Star Review. We are thrilled you are happy with your pillow and our customer service. It was a pleasure looking after your order. Happy New Year, Desiree :>
These are the most comfortable pillows…
These are the most comfortable pillows we've ever slept on. We have them in our home and in our holiday trailer.
16 de diciembre de 2018
Opinión espontánea
Respuesta de Headleveler | Ortho-Cerv
Hi Jack!
Thank you very much for your 5-Star Review. We love hearing from you and value you as a long-time customer. Wishing you all the best in 2019! Desiree :>
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