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HealthHero Opiniones 

1153
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Lots of doctor video appointments available from 60 minutes in advance. Easy to book and upload images in advance of the video appt. Doctor was pleasant and listened before providing a prognosis and i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My appointment was booked in very quickly. The doctor I spoke to was really nice, informative and helpful. My medication was proscribed at the time of the call and I was able to collect it from my... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Felt I had got an ear infection so after work on a Friday tried to get a last minute appointment at my GP. There was nothing available and no guidance offered. I then remembered about health hero wh... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Could get an appointment on the same day and was spoken to within hours. They sympathized with my symptoms (vertigo /labyrinthitis) as they had experienced the same themselves, gave me a prescription... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Médico de familia
  2. Clínica de salud mental

Escrito por la empresa

We help people feel better, faster. HealthHero is a clinic in your pocket, giving you direct access to GPs, counsellors, physiotherapists and other health experts, 24/7. We work with businesses, insurers and healthcare systems to make care simple, affordable and accessible to everyone. We connect you to the right expert, first time, every time. No waiting rooms. No paperwork. No unnecessary steps. Healthcare has not changed in a century. People still wait. Doctors drown in admin. We built HealthHero to fix this. Our smart clinician matching uses technology and real clinical expertise to collect your information, match you instantly to the right professional and handle admin in the background - digital when it should be, human where it counts. We are Europe’s largest digital clinic, trusted by the biggest health systems. We cover 30 million lives in 4 countries. Our 4,000 clinicians deliver over 4 million appointments each year, across 12 connected clinics. From GP to ADHD, it is all here. Healthcare made simple for patients, clinicians and businesses.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,8

Todas las opiniones

(1153)

946 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I used by Benenden cover to book a GP Appointment for my son (11)

I used by Benenden cover to book a GP appointment for my 11 year old son, my son did not want to travel and wait at our surgery who had no appointments left that day and the pharmacy had not been helpful.
We saw a GP within a couple of hours and had a prescription for antibiotics promptly.
I have already recommended the service to colleagues.

20 de agosto de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you for sharing this, Liann. We are so glad we could help when your surgery had no appointments left and your son was reluctant to go through that process. It is great that he was seen within a couple of hours and that the antibiotics prescription came through promptly. We really appreciate you recommending us to your colleagues.

Valorada con 5 estrellas sobre 5

Very easy to book appointment

Very easy to book appointment
Gp was very friendly and helpful definitely recommend

18 de agosto de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you, Julie. We are pleased booking was easy and that the GP was friendly and helpful. Thank you for recommending us.

Valorada con 5 estrellas sobre 5

From my experience

From my experience, they are very helpful. They get back to you in short time. They explain clear the options. Listen to you. give your recommendation, advice what to do, thank you.

19 de agosto de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you, Erika. We are glad you found the team quick to respond, clear in explaining your options and attentive to what you needed. Your kind words are much appreciated.

Valorada con 5 estrellas sobre 5

Got appointment very quickly and doctor…

Got appointment very quickly and doctor was good, listened and advised me what I needed to do.

18 de agosto de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you, Jeremy. We are pleased you got an appointment quickly and that the doctor listened and gave you clear advice on what to do next.

Valorada con 5 estrellas sobre 5

Very straightforward to arrange

Very straightforward to arrange and speedy response. The advice was exactly what I needed that reassured me and gave me the best options to take my concerns forward.

18 de agosto de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you, Paul. We are glad it was straightforward to arrange and that the response was speedy. It is great to hear the advice reassured you and gave you the best options going forward.

Valorada con 5 estrellas sobre 5

Excellent service

The whole process from start to finish was incredibly easy. Staff friendly and helpful. The GP I spoke with was miles better than my regular GP. More attentive and I felt for the first time ever I was being taken seriously. This is an excellent service.

12 de agosto de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you, Karen. We are really pleased the whole process was easy from start to finish and that our staff were friendly and helpful. It means a lot to hear the GP was attentive and that you felt properly taken seriously.

Valorada con 5 estrellas sobre 5

Just what I expected

Just what I expected. Someone to talk to. Someone to help.

18 de agosto de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you, Robert. We are glad we could be there to talk to and to help.

Valorada con 5 estrellas sobre 5

Great service

Great service, convenient and staffed with supportive people who have time to listen and appreciate what is wrong and provide support to getting you the best course of treatment.

17 de agosto de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you for such kind words. Knowing our team took the time to listen, understand what was wrong and help guide you toward the right treatment is exactly what we aim for.

Valorada con 5 estrellas sobre 5

So glad I purchased my MetLife multi…

So glad I purchased my MetLife multi protection insurance policy as the GP 24/7 option is amazing and the medical prescriptions are instant
As a insurance advisor for MetLife I will tell all our clients new and old what a wonderful experience they will have

18 de agosto de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you for sharing this. We are delighted the 24/7 GP access have added real value to your MetLife insurance policy.

Valorada con 5 estrellas sobre 5

Very reliable and useful experience…

Very reliable and useful experience whilst working and not having the inconvenience of the standard GP practices

18 de agosto de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you, Haydn. It is great to know the service fitted around your working life and saved you the usual hassle of standard GP practices.

Valorada con 5 estrellas sobre 5

Energency GP service …

I could not get an appointment with my GP until the 3 September which was far to long as I needed advice that day. I phoned on Monday morning and received an appointment at 2.30 in the afternoon. The GP was brilliant. Answered all my questions and gave me advice. A fabulous service. Highly recommend.

17 de agosto de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you, Maureen. We are sorry to hear how long the wait was with your local GP, and glad we could step in with an appointment that same afternoon. It is wonderful that the GP answered all your questions and put your mind at ease.

Valorada con 5 estrellas sobre 5

very convenient and helpful service if…

very convenient and helpful service if NHS is too busy / too hard to get an appointment

15 de agosto de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you for your review, Mr Robinson. We are pleased we could offer a convenient alternative when the NHS was too stretched to help.

Valorada con 5 estrellas sobre 5

Great customer care and a fantastic GP

The customer care person answered almost immediately and was extremely helpful and courteous, and then the doctor that I spoke to was the same. I was in a bad way and this was a reassuring and helpful experience. Definitely five stars all around.

18 de julio de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you, Chris. We are really pleased to hear the customer care team answered quickly and that both they and the doctor were helpful and courteous. It means a lot to know this was a reassuring experience for you at a difficult time.

Valorada con 5 estrellas sobre 5

Online/ Telephone GP…

The GP service is really helpful and a blessing specifically in times when my normal GP has no appointments available to see me when I need. Plus the online doctor can give you prescription, referral letter which are all added bonus

15 de agosto de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you for your review. We are glad the GP service has been there for you when your local GP had no appointments available.

Valorada con 5 estrellas sobre 5

Friendly, helpful remote GP service

I got an appointment the next day booking late one evening.
The Dr (Handal) was helpful and friendly and although ultimately I has to go back to my GP for tests I felt reassured by the consultation and the advice he gave me.

12 de agosto de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you, Tilly. We are pleased you were able to get an appointment the next day even after booking late in the evening. It is great to hear Dr Handal was helpful and friendly and that you felt reassured by their advice.

Valorada con 5 estrellas sobre 5

Brilliant

Came to the rescue when I was away from home and my GP and 111 weren’t helpful at all.

14 de agosto de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you, Erika. We are so glad we could help when you were away from home and other options were not able to support you.

Valorada con 5 estrellas sobre 5

brilliant service very professional

brilliant service very professional and easy to understand consultation. recommend these 100 percent

14 de agosto de 2026
Opinión espontánea
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Respuesta de HealthHero

Thank you, Clive. We are delighted you found the service professional and the consultation easy to understand, and we really appreciate you recommending us.

Valorada con 5 estrellas sobre 5

Great service

Great service. No delay to the appointment unlike visiting the Dr, and the process was so efficient with a code for a prescription that can be used at any pharmacy. I was shocked in a good way at how good this service was.

14 de agosto de 2026
Opinión espontánea
Logotipo de HealthHero

Respuesta de HealthHero

Thank you for your review. We are pleased there was no delay, and glad the prescription code system worked smoothly for you at the pharmacy.

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