It was a pleasure to meet Rachel. A brief call before the appointment time meant the appointment could be earlier thank planned, but I still was able to remove drug from fridge in a timely manner. Ins... Ver más
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Consulta las opiniones de los clientes
Both my husband and myself are very pleased with the Healthnethomecare services. This is my very first time with the nurse to help me,and give information of the medication that was provided by Health... Ver más
The nurse on my virtual call was very pleasant and knowledgeable, as I’ve never given injections before I was quite nervous but she made me feel at ease within minutes. Very pleased with my experience... Ver más
Normally the service is good, but this time delivery was cancelled 2/3s through the day which meant we lost two days instead of one. When we get notifications it usually works well.
Información sobre la empresa
Sobre HealthNet
Escrito por la empresa
Established in 2015, we are a clinical homecare company, specialising in delivering homecare services to patients.
We work closely with the NHS and pharmaceutical companies to dispense and deliver prescription medicine whilst providing nurse support to those patients that need it.
There are currently over 260,000 patients using our services, and our dedicated team offer support to them across a number of different therapy areas – Gastroenterology, Respiratory, Rheumatology, Dermatology, Oncology, Rare Diseases and many more.
Our aim is to make our patient’s lives easier, by taking the stress out of managing their medication.
We recognise that each one of our patients is unique, and our services are tailored specifically to their requirements.
For some patients we will simply dispense and deliver their medicine, for some we may provide training on how to administer their medicine, whereas others may require ongoing nurse support to have their medicine administered for them.
We will work closely with our patient’s hospital team to ensure their medicine and/or care is provided to them safely and according to their prescription.
An overview of the services we offer for our patients is available here. If you have any questions about HealthNet, and how our services work, please click here.
We work closely with the NHS and pharmaceutical companies to dispense and deliver prescription medicine whilst providing nurse support to those patients that need it.
There are currently over 260,000 patients using our services, and our dedicated team offer support to them across a number of different therapy areas – Gastroenterology, Respiratory, Rheumatology, Dermatology, Oncology, Rare Diseases and many more.
Our aim is to make our patient’s lives easier, by taking the stress out of managing their medication.
We recognise that each one of our patients is unique, and our services are tailored specifically to their requirements.
For some patients we will simply dispense and deliver their medicine, for some we may provide training on how to administer their medicine, whereas others may require ongoing nurse support to have their medicine administered for them.
We will work closely with our patient’s hospital team to ensure their medicine and/or care is provided to them safely and according to their prescription.
An overview of the services we offer for our patients is available here. If you have any questions about HealthNet, and how our services work, please click here.
Patient Portal
Escrito por la empresa
- Manage your order online!
- Our Patient Portal is a safe and secure platform for managing your deliveries and non-medicine items such as sharps bins and dressings. All you need is your unique HealthNet Homecare CT Number which will have been emailed to you by HealthNet. Visit https://my.healthnethomecare.co.uk/ to log in.
Frequently Asked Questions
Answer your query in minutes.
We know your time is precious, so to avoid having to take time out of your day to call us, we have a dedicated page on our website answering frequently asked questions and could potentially answer your query in minutes.
Click here.
Click here.
Información de contacto
Units 1&2 Orbit Business Park, Alfred Eley Close, DE11 0WU, Swadlincote, Reino Unido
- 08000 833 060
- enquiries@healthnethomecare.co.uk
- healthnethomecare.co.uk
HealthNet's Digital Tool Guides
4,8
Excelente
27 mil opiniones
Invita a los clientes a opinar
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Delivered with care on date and time as…
Delivered with care on date and time as advised. Great service .
Thank you.
27 de agosto de 2026
Delivered within time slot.
27 de agosto de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Three different times given for…
Three different times given for delivery.
Another sharps box delivered despite not required.
27 de agosto de 2026
Respuesta de HealthNet
Hi,
Thank you for taking the time to share your feedback.
We are sorry for the confusion caused by receiving multiple delivery times and understand how frustrating this can be.
Regarding the additional sharps bin, if it is not required, you can simply hand it back to the driver at your next delivery and they will arrange for it to be returned.
Thank you for bringing this to our attention.
Kind Regards,
The HealthNet Team
Driver excellent and updates re timings…
Driver excellent and updates re timings very helpful 😊
27 de agosto de 2026
Medication delivery
Exceptional service, delivery petson called to make sure i was in amd gave advice to store.
27 de agosto de 2026
Deliver on time driver polite
27 de agosto de 2026
The nurse was first class
The nurse was first class, explained everything in detail gave me loads of advice how to handle my treatment going forward and was on time. Very professional but empathetic
27 de agosto de 2026
My partner answered the door and…
My partner answered the door and thought the driver was very professional, smartly dressed and arrived within the allotted time.
Thank you for an excellent service.
26 de agosto de 2026
Arrived within the time frame to…
Arrived within the time frame to deliver my medication.
26 de agosto de 2026
Always deliver on time
Always deliver on time, and very friendly service if I ever need to email them. Very pleased.
26 de agosto de 2026
Always on time nice delivery people…
Always on time nice delivery people always a two hour window time which is very helpful.
26 de agosto de 2026
Excellent service
I was diagnosed with Eosinophilic Asthma at the age of 63, having had 3 life threatening attacks over a 4 month period. I was offered Biologic treatment and Healthnet stepped in. The Healthnet nurses explained Biologic treatment to me and my husband, and the Healthnet nurse taught my husband how to give me my injections so that he can give me my treatment at home. My Healthnet nurses are based at Southmead Hospital in Bristol and are thorough, caring and very efficient taking time to explain each stage of my treatment, and I have a number to call if I need to speak to a Healthnet nurse at the hospital.
I am now receiving my Biologic treatment at home, and everything from my appointments down to the delivery of my treatment has been excellent.
My medication is always on time, and communication leading up to the delivery is efficient and clear.
My experience of Healthnet is very positive, and I totally appreciate the care given.
27 de agosto de 2026
GOOD PEN TREATMENT WITH THE NURSE
THE NURSE WANT COME OUT TO SEE ME FOR THE PEN TREATMENT WAS VERY GOOD AND HELPFUL SHE SHOWED ME EVERYTHING I HAD TO DO THANKS
26 de agosto de 2026
As all ways
As all ways, prompt & on time. Efficient, friendly & competent. Thank you
26 de agosto de 2026
The order arrived at the correct time…
The order arrived at the correct time and was delivered by a cheerful and pleasant driver 😄
26 de agosto de 2026
Very polite and helpful
26 de agosto de 2026
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