It was a pleasure to meet Rachel. A brief call before the appointment time meant the appointment could be earlier thank planned, but I still was able to remove drug from fridge in a timely manner. Ins... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Both my husband and myself are very pleased with the Healthnethomecare services. This is my very first time with the nurse to help me,and give information of the medication that was provided by Health... Ver más
The nurse on my virtual call was very pleasant and knowledgeable, as I’ve never given injections before I was quite nervous but she made me feel at ease within minutes. Very pleased with my experience... Ver más
Normally the service is good, but this time delivery was cancelled 2/3s through the day which meant we lost two days instead of one. When we get notifications it usually works well.
Información sobre la empresa
Sobre HealthNet
Escrito por la empresa
Established in 2015, we are a clinical homecare company, specialising in delivering homecare services to patients.
We work closely with the NHS and pharmaceutical companies to dispense and deliver prescription medicine whilst providing nurse support to those patients that need it.
There are currently over 260,000 patients using our services, and our dedicated team offer support to them across a number of different therapy areas – Gastroenterology, Respiratory, Rheumatology, Dermatology, Oncology, Rare Diseases and many more.
Our aim is to make our patient’s lives easier, by taking the stress out of managing their medication.
We recognise that each one of our patients is unique, and our services are tailored specifically to their requirements.
For some patients we will simply dispense and deliver their medicine, for some we may provide training on how to administer their medicine, whereas others may require ongoing nurse support to have their medicine administered for them.
We will work closely with our patient’s hospital team to ensure their medicine and/or care is provided to them safely and according to their prescription.
An overview of the services we offer for our patients is available here. If you have any questions about HealthNet, and how our services work, please click here.
We work closely with the NHS and pharmaceutical companies to dispense and deliver prescription medicine whilst providing nurse support to those patients that need it.
There are currently over 260,000 patients using our services, and our dedicated team offer support to them across a number of different therapy areas – Gastroenterology, Respiratory, Rheumatology, Dermatology, Oncology, Rare Diseases and many more.
Our aim is to make our patient’s lives easier, by taking the stress out of managing their medication.
We recognise that each one of our patients is unique, and our services are tailored specifically to their requirements.
For some patients we will simply dispense and deliver their medicine, for some we may provide training on how to administer their medicine, whereas others may require ongoing nurse support to have their medicine administered for them.
We will work closely with our patient’s hospital team to ensure their medicine and/or care is provided to them safely and according to their prescription.
An overview of the services we offer for our patients is available here. If you have any questions about HealthNet, and how our services work, please click here.
Patient Portal
Escrito por la empresa
- Manage your order online!
- Our Patient Portal is a safe and secure platform for managing your deliveries and non-medicine items such as sharps bins and dressings. All you need is your unique HealthNet Homecare CT Number which will have been emailed to you by HealthNet. Visit https://my.healthnethomecare.co.uk/ to log in.
Frequently Asked Questions
Answer your query in minutes.
We know your time is precious, so to avoid having to take time out of your day to call us, we have a dedicated page on our website answering frequently asked questions and could potentially answer your query in minutes.
Click here.
Click here.
Información de contacto
Units 1&2 Orbit Business Park, Alfred Eley Close, DE11 0WU, Swadlincote, Reino Unido
- 08000 833 060
- enquiries@healthnethomecare.co.uk
- healthnethomecare.co.uk
HealthNet's Digital Tool Guides
4,8
Excelente
27 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I was happy with the service but find…
I was happy with the service but find it a bother to write a revue
27 de agosto de 2026
Excellent specialist medication delivery
Drivers are always polite and flexible if nobody is available at my address to receive a delivery. It is never a problem to go to my nominated neighbour nearby. The only improvement I’d like to see is for expected delivery time slots to be shared in advance, which has not happened for my last few regular deliveries
27 de agosto de 2026
On time delivery but they didn’t send…
On time delivery but they didn’t send alcohol swabs with the delivery as requested
27 de agosto de 2026
Prompt and courteous courier
28 de agosto de 2026
Make life easy
Always on time, always friendly and always professional and careful with what is expensive medication. Make life so easy!
27 de agosto de 2026
Excellent service
I was given a two hour window the previous night which really helped time management. They delivery person arrived bang on time and was very pleasant and courteous with the correct order.
27 de agosto de 2026
Excellent delivery driver
Excellent delivery driver, polite and helpful. Friendly service accounts for everything these days.
27 de agosto de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
First time of being let down
I have been let down on my delivery twice this week. Firstly Tuesday 25th then again on Wednesday 26th. No notification for the lack of delivery on the 26th until approximately 4pm when it was then too late for me to attend an appointment, which I had
rescheduled from the 25th.
I will say this is the first time I have had a problem since the start of my deliveries but I do think that communication could be much better…letting people know as soon as possible that the delivery will not be happening
27 de agosto de 2026
Respuesta de HealthNet
Hi,
We are truly sorry to hear about the difficulties you experienced with your recent delivery and the lack of communication regarding your medication.
We are reviewing our internal processes with our Logistics Team to prevent this from happening again. We appreciate you bringing this to our attention.
Kind Regards,
The HealthNet Team
Friendly and professional
Friendly and professional. Made me feel at ease and answered any questions I had.
26 de agosto de 2026
Ordered for delivery 26th pm arrived am…
Ordered for delivery 26th pm arrived am 27th. What is the point of putting your order in for a date and time if it can't be met. Saying that the delivery driver was perfect and very polite .
26 de agosto de 2026
Respuesta de HealthNet
Hi,
We are truly sorry to hear about the difficulties you experienced with your recent delivery and the lack of communication regarding your medication.
We are reviewing our internal processes with our Logistics Team to prevent this from happening again. We appreciate you bringing this to our attention.
Kind Regards,
The HealthNet Team
Always arrives promptly
Always arrives promptly, the team who deliver are always so polite and friendly. I think it’s an amazing service thank you
27 de agosto de 2026
Delivered with care on date and time as…
Delivered with care on date and time as advised. Great service .
Thank you.
27 de agosto de 2026
Delivered within time slot.
27 de agosto de 2026
Three different times given for…
Three different times given for delivery.
Another sharps box delivered despite not required.
27 de agosto de 2026
Respuesta de HealthNet
Hi,
Thank you for taking the time to share your feedback.
We are sorry for the confusion caused by receiving multiple delivery times and understand how frustrating this can be.
Regarding the additional sharps bin, if it is not required, you can simply hand it back to the driver at your next delivery and they will arrange for it to be returned.
Thank you for bringing this to our attention.
Kind Regards,
The HealthNet Team
Driver excellent and updates re timings…
Driver excellent and updates re timings very helpful 😊
27 de agosto de 2026
Medication delivery
Exceptional service, delivery petson called to make sure i was in amd gave advice to store.
27 de agosto de 2026
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.