Fantastic Technical Support from Nick when the fan motor failed within warranty. Nick despatched a new motor which was delivered the next day and easily fitted. Rare to find such excellent no-quibble... Ver más
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Consulta las opiniones de los clientes
I bought an Endless Pool Fastlane unit from this business. They were hugely knowledgeable about the product and provided excellent advice prior to and after the sale. I had a bit of difficulty ge... Ver más
La empresa ha respondido
Purchased a HotSplash35 early this year ready for what has turned out to be a record hot summer. The unit is small, quite and extremely effective, consuming very little power to get the pool up to 30... Ver más
La empresa ha respondido
I bought 2 thermotec mini air source heat pumps, a 4kw and 5kw, to heat 2 pools. Prior to ordering my other half called for some advice. They were really helpful and seemed very knowledgeable. We set... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Pool Heating Specialists - HeatPumps4Pools
Información de contacto
Unit 3 Sovereign Park, Cranes Farm Rd,, SS13 3JD, Basildon, Reino Unido
- 01268-206560
- enquiries@heatpumps4pools.com
- heatpumps4pools.com
4,7
Excelente
188 opiniones
No consta que haya invitado a opinar recientemente
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Ha contestado el 100% de las opiniones negativas
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Very pleased
Good communication, delivered quickly, perfect condition and well packaged. Heat pump given a visual inspection, looks and feels good quality. Just waiting for weather to warm up to over 8C so we can try it out.
9 de abril de 2021
Respuesta de HeatPumps4Pools
Dear Andrew, many thanks for your positve review, it is much appreciated. We hope that you get great use from your Sunspring 7kw pool heat pump.
Best wishes
David
Very helpful thank you
8 de abril de 2021
Respuesta de HeatPumps4Pools
Dear Deborah, many thanks for your postive review and for your order for the Sunspring 7kw heat pump and Krystal Clear filter etc. We hope that you enjoy swimming this year and beyond
Kind Regards
David
Respuesta de HeatPumps4Pools
Dear Diane, many thanks for your positive reply, it is much appreciated.
A pleasure to deal with
A pleasure to deal with, very fast at replying to my questions regarding the best heatpump for a 10ft above ground pool. Would happily use again.
6 de abril de 2021
Respuesta de HeatPumps4Pools
Thank you for your positive review, it is much appreciated.
Great / Outstanding / First Class Customer Service
Update: Bumping this review to 5 star as HeatPumps4Pools have been more than patient and understanding. They have kept my ticket on their site open all this time, checking in every few weeks, waiting until I have had time to setup and fully test this heat pump. The weather has finally allowed me to do this and I am happy to say that I have an awesome heat pump supplied by a great company. On reflection, the issue I experienced are with the delivery company. HeatPumps for pools have gone more than the extra mile to make sure that things are working and I am happy.
I will be using them again for future needs and would not hesitate to recommend them to anyone.
For the sake of people’s safety and supporting the NHS, buy a complete home pool setup from HeatPumps4Pools and step home in your own garden this summer!
Thanks again HeatPumps4Pools, and thanks David for your dedication to resolve my ticket.
Old initial review:
Heat pump has arrived in a damaged box with parts spilling out everywhere. I have contacted HeatPumps4Pools before opening the product but my emails apparently ended up in a spam filter. Having raised a ticket on their site they have since been in touch and are advising on the contents.
There was no delivery date when ordered which was disappointing but the item did arrive in only a few days.
5 de abril de 2021
Respuesta de HeatPumps4Pools
Dear Bryan,
Many thanks for your positive review, it is very much appreciated.
I am glad that we managed to resolve the problems caused by the courier and that your heat pump is working well. I hope that you enjoy swimming in your home pool and we look forward to serving you in the future.
Best Wishes
David - HeatPumps4Pools Team
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