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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Heavenly London has become my favorite jewelry brand! As someone from Austria, I’ve never had any issues with customs, making the entire experience smooth and stress-free. I own five stunning p... Ver más

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Valorada con 5 estrellas sobre 5

I can't express how much I love this brand, the team at Heavenly London have been so incredibly helpful when I come knocking for another pressie for my wife or family and every time they get it right.... Ver más

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Valorada con 5 estrellas sobre 5

The best imitation diamond ear studs and tennis bracelet I have ever bought. Often when you order on line the items never look as good. These look even better and are an incredibly good price. Be... Ver más

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Valorada con 5 estrellas sobre 5

I recently brought the Serpent Ring and matching Gold 'Diamond' Leverback Hoop with Serpent Drop Earrings and absolutely LOVE THEM! I have so many amazing comments every time I wear them, they are com... Ver más

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Información sobre la empresa

  1. Joyería personalizada

Escrito por la empresa

Meet Heavenly London, the pioneers in imitation diamond jewellery. Founded in 1993 Heavenly London was born out of a desire to create covetable pieces for friends and family. The same ethos remains today as always; to create luxury jewellery that’s accessible to all. A favourite with modern women who value variety as much as craftsmanship, the brand has evolved, expanding beyond its necklace origins, to bring imitation diamonds and demi-fine jewellery to your entire jewellery collection.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

192 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 33% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Unboxing Experience (Tennis Bracelet…

Unboxing Experience (Tennis Bracelet purchased from Heavenly London) -
As a first time buyer I am usually always skeptical about online purchases. I was pleasantly surprised with the lovely packaging...which soon turned into super thrilled & super impressed with my purchase, once opened! The bracelet is a stunner! I also loved that it came with a GRA certificate - which makes me confident in the quality. Thank you for delivering a masterful piece & for making my day!

9 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delivery fast

Delivery fast! Lovely jewellery given as a gift to a very happy recipient! Thank you.

26 de marzo de 2024
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Respuesta de Heavenly London

Thank you so much, delighted your recipient was happy :) X

Valorada con 5 estrellas sobre 5

Exceptional Customer Service

I have purchased afew pieces from Heavenly London now and they are all beautiful and such good quality. Their customer service is exceptional anytime I needed to change item for a different size or ask any questions they were more than happy to help and done so in a timely matter .
Thank you 😊

8 de abril de 2024
Opinión espontánea
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Respuesta de Heavenly London

Thank you so completely much for such a lovely review XX

Valorada con 5 estrellas sobre 5

A beautifully packed parcel with quick…

A beautifully packed parcel with quick delivery. I love my sapphire heart hoops - perfect size and colour. Love how they come with a diamond certificate and gold authentic.

27 de marzo de 2024
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Respuesta de Heavenly London

Thank you very much XX

Valorada con 1 estrellas sobre 5

Poor after sales service

Beautiful items, if a little pricy for costume jewellery, but really let down by poor after sales. I have purchased a number of items from Heavenly which I enjoy wearing, and so was delighted to find one of their bracelets on Vinted which I purchased. Unfortunately the bracelet lost a stone in transit. The Vinted seller refunded the amount paid, and said I could keep the bracelet. I contacted Heavenly to enquire about having the bracelet repaired, but was told that there was nothing they could do. Really disappointing service and I won’t be purchasing from them again.

I was upfront from the start that the item came from Vinted. It’s a shame that the quality of the item was so poor that it cannot withstand resale or transit.

25 de marzo de 2024
Opinión espontánea
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Respuesta de Heavenly London

THIS ITEM WAS PURCHASED SECOND HAND, FROM A RESALE PLATFORM AND NOT FROM HEAVENLY
Hi Anna, as this item was purchased second hand, from a resale platform, my initial response was that there is nothing we can do. Second hand/used items are not under warranty and we did offer to make an exception. Sorry we have not been able to help you this time and that you felt it appropriate to review our after sales service from an item not purchased from us.

Valorada con 5 estrellas sobre 5

Highly recommended. Don’t hesitate to buy from Heavenly London

Exceptional quality, timeless elegance, and unparalleled customer service define my experience with Heavenly London. From stunning designs to exquisite craftsmanship, every piece is a testament to their dedication to perfection. With prompt delivery and seamless transactions, shopping here is always a pleasure. Highly recommended for anyone seeking sophistication and style in their jewellery collection for gifts for others or treats for yourself. You have a forever customer in me!

20 de marzo de 2024
Opinión espontánea
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Respuesta de Heavenly London

Thank you for a wonderful review and thank you even more for taking the time to write. It means so much XXx

Valorada con 5 estrellas sobre 5

Stunning Ring!

Excellent service. Beautiful ring!

23 de febrero de 2024
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Respuesta de Heavenly London

Thank you XX

Valorada con 5 estrellas sobre 5

Great service

Great service. Accurate and helpful descriptions of the items means you can order with confidence.

8 de febrero de 2024
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Respuesta de Heavenly London

How lovely thank you for sharing your experience xx

Valorada con 5 estrellas sobre 5

The pieces I bought were very well…

The pieces I bought were very well made. There's really no need to buy expensive jewellery when you have Heavenly London!

3 de enero de 2024
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Respuesta de Heavenly London

Thank you for such a gorgeous review it means the world XXX

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