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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Heavenly London has become my favorite jewelry brand! As someone from Austria, I’ve never had any issues with customs, making the entire experience smooth and stress-free. I own five stunning p... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I can't express how much I love this brand, the team at Heavenly London have been so incredibly helpful when I come knocking for another pressie for my wife or family and every time they get it right.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The best imitation diamond ear studs and tennis bracelet I have ever bought. Often when you order on line the items never look as good. These look even better and are an incredibly good price. Be... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently brought the Serpent Ring and matching Gold 'Diamond' Leverback Hoop with Serpent Drop Earrings and absolutely LOVE THEM! I have so many amazing comments every time I wear them, they are com... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Joyería personalizada

Escrito por la empresa

Meet Heavenly London, the pioneers in imitation diamond jewellery. Founded in 1993 Heavenly London was born out of a desire to create covetable pieces for friends and family. The same ethos remains today as always; to create luxury jewellery that’s accessible to all. A favourite with modern women who value variety as much as craftsmanship, the brand has evolved, expanding beyond its necklace origins, to bring imitation diamonds and demi-fine jewellery to your entire jewellery collection.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

192 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 33% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Beautiful jewellery and efficient…

Beautiful jewellery and efficient delivery. I bought the most gorgeous climbing snake earrings in gold.
We are often dominated by the bigger jewellery companies like Monica Vinader etc; give the smaller jewellery companies a chance. You won’t regret it.
-Paulina Georgiou.

2 de enero de 2024
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Respuesta de Heavenly London

We are beyond thrilled that you are pleased with your order, many thanks XXX

Valorada con 5 estrellas sobre 5

Love my ring and the fantastic customer…

Love my ring and the fantastic customer service that Heavenly London give

27 de diciembre de 2023
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Respuesta de Heavenly London

Thank you SO much we are delighted you like your ring. Thank you for taking the time to write such a loverly review XX

Valorada con 5 estrellas sobre 5

Great service, great product.

I ordered a ring ahead of christmas, it was the wrong size. I emailed in as I had a couple of questions. Had instant replies and helped me do a new order and sorted a refund for the old purchase. Really good service and the ring looks brilliant. Thanks so much!

29 de diciembre de 2023
Opinión espontánea
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Respuesta de Heavenly London

Thank you so much for taking the time to write to us, we really appreciate it. It's hard to get ring sizing right over the web so thank you for your patience.
Thanks again X

Valorada con 1 estrellas sobre 5

Beautiful jewellery, terrible customer service

I asked to return a necklace that I purchased well in advance of my partner’s birthday. She wore it a couple of times (and looked after it) and one of the links came away. I asked what my options were, I was told that there’s a 6 month guarantee and that I had to get it fixed elsewhere. I emailed back at my disappointment that Heavenly couldn’t help in any way, never even received a reply. Unfortunately have taken other jewellery purchases elsewhere as a result.

31 de julio de 2023
Opinión espontánea
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Respuesta de Heavenly London

Thank you for your review Nicholas. We do i'm afraid have a 6 month warranty period for our jewellery. As i explained in my email, we are now able to offer this service with our goldsmith. We are literally just a tiny team of two people! We are also working on bringing out a replating, cleaning and repairs service bundle by the end of this year.
Thanks again for taking the time to write your response and wishing you a happy 2024.
Maddy x

Valorada con 5 estrellas sobre 5

Beautiful imitation jewellery fabulous designs.

The best imitation diamond ear studs and tennis bracelet I have ever bought.
Often when you order on line the items never look as good.
These look even better and are an incredibly good price.
Beautifully packaged with instructions on how to look after your jewellery which is very helpful.
Very easy to order and efficient in every way.
Thank you Heavenly London my daughters will be thrilled with their presents.

20 de diciembre de 2023
Opinión espontánea
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Respuesta de Heavenly London

Thank you SO much. We are just delighted to hear of your positive experience :)

Valorada con 5 estrellas sobre 5

Beautiful Brand

Beautiful Brand, exquisite pieces. This is my second purchase. The level of service goes above and beyond. Fantastic communication throughout and fast delivery. Will defiantly be buying again,

24 de noviembre de 2023
Opinión espontánea
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Respuesta de Heavenly London

Goodness me thank you thank you thank you x

Valorada con 5 estrellas sobre 5

Very impressed with this company

Very impressed with this company, I have bought several items for my daughter and they take extra care with the packaging and delivery very quick
Lovely jewellery too

27 de noviembre de 2023
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Respuesta de Heavenly London

So lovely thank you for taking the time to write such gorgeous feedback x

Valorada con 5 estrellas sobre 5

Beautiful earrings

Beautiful earrings. Sit nicely in my ears. Nice to know the Princess of Wales has a pair too.

27 de noviembre de 2023
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Respuesta de Heavenly London

Aw how lovely. Haven't changed the design since pre 2012 when she first wore them! So glad you like them X

Valorada con 5 estrellas sobre 5

Slick

Products are good and service excellent.

27 de noviembre de 2023
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Respuesta de Heavenly London

What a lovely review, thank you Bill !

Valorada con 5 estrellas sobre 5

Timely delivery of birthday gift

Delivered on time to my niece for her birthday. She loved the earrings and was excited to wear them.

1 de noviembre de 2023
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Respuesta de Heavenly London

Thank you so much for taking the time to write. So glad your niece likes her earrings :)

Valorada con 5 estrellas sobre 5

Beautiful jewellery

Beautiful jewellery, fairly priced and nicely presented. It is always exciting when I receive an order to see how beautifully made each piece is. I have to admit to quite a collection because I just can't resist a new piece of jewellery.
Denise Abrahams

3 de noviembre de 2023
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Respuesta de Heavenly London

What gorgeous words, thank you so much XX

Valorada con 5 estrellas sobre 5

Earrings are lovely!

Earrings, which arrived quickly and when promised, are lovely. Thank you.

6 de noviembre de 2023
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Respuesta de Heavenly London

Thank you for your lovely review, we are delighted you're happy with your purchase x

Valorada con 5 estrellas sobre 5

Heavenly indeed

Light weight and just what I wanted. Clever design that can be a clip on or used for pierced ears.
The box is small and not as smart as a jewellery box usually is.

3 de noviembre de 2023
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Respuesta de Heavenly London

Thank you so much for your lovely review Anne! Please get in touch with us if you would like a larger box? Thank you again x x

Valorada con 5 estrellas sobre 5

Efficient service

Had trouble with the website not working properly but the customer service was excellent ordered my item for me and invoiced me. The necklace arrived within a few days and was nicely packaged and looked beautiful.

1 de noviembre de 2023
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Respuesta de Heavenly London

Thank you for taking the time to write such a Heavenly review. We are so grateful thank you xxx

Valorada con 5 estrellas sobre 5

Couldn’t recommend more highly - LOVE

Heavenly London is my jewelry go to, every time. Over the years I’ve bought many pieces for myself but also as gifts for family and friends. Without fail, each recipient delights in how special the pieces are. I get compliments all the time when I wear my pieces. So much work must go into conceiving, designing, sourcing, producing and marketing them.

I very much admire all Maddy (a busy mum of two young children) and her fabulous team have built. I truly love the brand for their ever evolving designs, the creativity, quality & price point but it must be said their service is the best I’ve ever come across in the industry. So personal, super reactive and always willing to help. They go above and beyond in everything they do. Everyday. I’m a fan, as are all my friends and family now!

2 de octubre de 2023
Valorada con 5 estrellas sobre 5

Stunning

Absolutely stunning jewellery - very well made and such wonderful service too. Always so thrilled to receive a Heavenly parcel which comes tracked and with regular updates. Can't wait to wear my latest gems! XX

2 de octubre de 2023
Valorada con 5 estrellas sobre 5

Earrings are beautiful!

Earrings are beautiful. I had them in silver already so knew how stunning they are but I treated my mum to them in gold & they’re even more stunning, if that was even possible! Customer service is exceptional too, not just their products are amazing, can’t recommend Heavenly Necklaces enough :)

2 de octubre de 2023
Valorada con 5 estrellas sobre 5

Stunning earrings

Stunning earrings! Love these earrings - classy, very pretty, great price. Super speedy delivery. Delighted with this purchase.

7 de septiembre de 2023
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Respuesta de Heavenly London

We're so grateful for the positive feedback and really appreciate you taking the time to spread the love. Thank you X

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