Good recipes and consistent delivery. Find the app quite difficult to navigate. The chicken we get is always very chewy and not enjoyable so I question where sourcing it. Its putting me off the food... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The four meala we ordered were all high quality and the recipes worked. Motivated my twenty-something son to cook. I love that there is no waste and probably cheaper than going to the supermarket for... Ver más
La empresa ha respondido
We have been using HelloFresh for about a year now and I can't imagine life without it. The convenience of coming home to a bag of fresh ingredients, without have to put any thought into dinner is... Ver más
La empresa ha respondido
Be careful before you go their website They will take all information from you and even if you don’t select your food it’s going to place an order for you and the customer care would just defend th... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland
Información de contacto
Irlanda
- hellofresh.ie
3,8
Muy bueno
3 mil opiniones
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Lifesaver as well as timesaver.. Laura
My husband and myself have been getting a box for two, five days a week for the last 2/3 years, we were easy converts.... Since our children have left the whole hassle of trying to decide what to cook or planning meals has been removed, we definitely have less waste, and our fridge it less full of half eaten food. We can actually add our daughter when she is around by adding to some of the ingredients. There has been a slight change recently for a special offer for the first time in two years i was missing an ingredient,... and loose items were within the box ... in the menu choices items that were previously included are now shown as additional choices making it more complicated when ordering. We like the vegan options and they are more frequent for the better value boxes, however we are saving big time on the cost , there is no way we could manage five meals for the same amount and since we dont go to the supermarket we dont pick up the additional items. i find the hardest thing to remember is to change the order for the following week. I am still delighted to follow the recipes and still heartily recommend it to friends, particularly for a couple.
5 de febrero de 2026
Respuesta de Hellofresh Ireland
Hi Laura,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
Missing ingredients and gone off food
While the recipes are tasty, we had several issues with Hello Fresh and will not be ordering again. We were missing ingredients from 3/4 of our meals, and they were key ingredients like the beef, the pasta, etc. This is meant to be convenient but it's not convenient when you have to go to the shop every night to grab something. On our turkey mince, the best by date had been removed. It was paper on the packaging and the part the showed the actual date was gone. We trusted the company and ate it 2 days after we received it, and my husband and I both got sick after that meal. Not worth it at all, you can get the recipes online.
9 de febrero de 2026
Opinión espontánea
Respuesta de Hellofresh Ireland
Hi Brittany Stark,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
Portia💚
The Hellofresh Team
I like the variety of food and the easy…
I like the variety of food and the easy to follow steps. There have been some issues with the veg not being as fresh as it possibly could be.
28 de noviembre de 2025
Respuesta de Hellofresh Ireland
Hi Michelle,
Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.
If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊
Here’s to more tasty, hassle-free meals ahead! 🥗✨
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
I’ve used Hello fresh a lot
I’ve used Hello fresh a lot. I have the meals twice a week for two people. It’s so handy. Everything you need is in a bag freshly packed ready to use. Just follow the recipes, very easy to follow.
My husband likes to cook them too.
4 de junio de 2025
Respuesta de Hellofresh Ireland
Hi Linda Jackson-Ryan,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
I cancelled my subscription and in 3…
I cancelled my subscription and in 3 days hellofresh have tried to take out payment 83 times from my revolut account. Luckily I have blocked payments after food did not arrive fresh in my first ever order. The broccoli was well past use by date. Won't be trying again unfortunately
15 de febrero de 2026
Opinión espontánea
Respuesta de Hellofresh Ireland
Hi Ken,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best
Portia💚
The Hellofresh Team
Best service
I am now a long-term customer of HelloFresh. I have used a lot of pre-prepared delivery services in the past, but none have come close to Hellofresh.
I purchase my meals and make my meals every day, very satisfying.
You end up saving a lot of money not purchasing unnecessary food and everything is fresh (not processed).
Delighted to still be a customer and enjoying amazing meals. Only suggestion would be to reward long-term customers maybe.
14 de febrero de 2026
Opinión espontánea
Respuesta de Hellofresh Ireland
Hi Denzil,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
Delicious easy to follow recipes
Delicious easy to follow recipes. Plenty of food. Great quality. I couldn't ask for better.
5 de febrero de 2026
Respuesta de Hellofresh Ireland
Hi Clare,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
Not loving it at the minute was cheated…
Not loving it at the minute was cheated out of my welcome gift and my pricing is all over the place at the minute was supposed to be half price boxes and I’m paying upwards of €34 for two meal and supposed to be free treats …. I’m going to do two more week give it the benefit of the doubt no one to help and when Patrick did come through on the chat bot he was less than helpful need to do better menu is good and Ingredients are good too, customer service is shocking !
9 de febrero de 2026
Respuesta de Hellofresh Ireland
Hi Catherine Connolly,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
Portia💚
The Hellofresh Team
Great for cutting down on the 'What's…
Great for cutting down on the 'What's for dinner?!' conversation!! Easy to follow recipes. Good choice of calorie controlled meals with all macros in app so handy for healthy meals. Only downside is the veg portion can be lacking for my tastes and quality can be poor sometimes. Good customer service with giving refunds for gone off products. Deliveries usually use DPD so reliable.
4 de diciembre de 2025
Respuesta de Hellofresh Ireland
Hi Customer,
Thank you for taking the time to leave us a review, we really appreciate your feedback!
We’re glad to hear you had a positive experience overall, and your comments truly help us understand what’s working well and where we can improve. We’re always striving to turn a good experience into a great one, and your insights are invaluable in helping us get there.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Thanks again for your support, we hope to serve you again soon!
Warm regards,
Ann
The Hellofresh Team
Easy, Convenient, Delicious 😋
HelloFresh changed my cooking experience. I am now actually excited to get home after work and cook!
It do not need to worry and plan dinner for the evening, or go to shop for ingredients. It makes like so much easier.
On top of it all, we are a family of 4, and we get 4 meals a week and it works so well, and also very cost effective!!
Best yet, I do not have a fridge full of left over which gets wasted!!
I wish I started this sooner!! Highly recommend!!
Did I also mention the meals are delicious?? And did I say anything about the huge variety of recipes to choose from??
Just amazing in all aspects!! 10 out of 10!!
5 de febrero de 2026
Respuesta de Hellofresh Ireland
Hi Michelle,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
I love how easy it is to just get home
I love how easy it is to just get home, take my ingredients out and cook a nice meal! I usually don’t cook because I have no time and trying to figure out what I want to eat and then buy all ingredients can be taxing. I’ve only done HelloFresh for a week and I’m waiting for this week’s box but I enjoyed making my own meals and they were delicious
12 de febrero de 2026
Respuesta de Hellofresh Ireland
Hi Ralitsa Nikolova,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
Absolutely love Hello Fresh
Absolutely love Hello Fresh, It’s like eating restaurant quality food at home. Every meal is tasty and the portions are very generous
13 de febrero de 2026
Opinión espontánea
Respuesta de Hellofresh Ireland
Hi Jane Guerin,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
Respuesta de Hellofresh Ireland
Hi Helen,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
Wouldn’t recommend
I ordered once to try and see if it’s something I liked. I canceled at the appropriate time and for the past two months I’ve been getting phone calls from them telemarketing. Food was fine. Wouldn’t recommend
8 de diciembre de 2025
Opinión espontánea
Respuesta de Hellofresh Ireland
Hi Clodagh,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
Portia💚
The Hellofresh Team
Thai Green Chicken Curry
Thai Green Chicken Curry.
Cooked exactly according to instructions. Chicken was unbelievably tough ( Almost impossible for chicken breast). Broccoli needed much more cooking. Not enough sauce.
Very poor.
26 de enero de 2026
Respuesta de Hellofresh Ireland
Hi Pauline Squires,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
Portia💚
The Hellofresh Team
New to hello fresh
Just made my first two meals and they are really delicious and directons easy to follow. Love that everything is portioned out
29 de enero de 2026
Respuesta de Hellofresh Ireland
Hi Donna M,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
Respuesta de Hellofresh Ireland
Hi Fiona Ryan,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
Hello
Hello, we started with Hello Fresh last week. We ordered 4 days of meals for a family of four. Food was lovely but bacon lardons was missing for two of the meals.
Thanks,
Denise
2 de febrero de 2026
Respuesta de Hellofresh Ireland
Hi DENISE CONAGHAN,
Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.
If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊
Here’s to more tasty, hassle-free meals ahead! 🥗✨
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
Super way to try new recipies
Super way to try new recipies, perfect portion size, we love it !!
1 de febrero de 2026
Respuesta de Hellofresh Ireland
Hi Linda Darcy,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
Lovely meal, lack of inclusivity for single folk
So far I’ve been loving my hello fresh orders. My only criticisms are 1) you don’t cater to a single person household which is a pain because every recipe is for two people and it’s more expensive which means I can’t get four meals in a week, I can only get 3 to keep it at a reasonable price. 2) on that same note if you want steak or sometimes other meats with additional costs, you have to get two instead of having the option for 1 portion. So I’m restricted from nice recipes because I have no need for two steaks or two premium pieces of fish or whatever it may be. It’s a real flaw and not very inclusive of people’s real life scenarios. €8-10 additional for two pieces of meat when realistically I only need one is annoying! The meals themselves I cannot fault, delivery is great, everything is well packed, the food is delicious but I probably won’t continue the subscription past the 4 week mark because it’s not sustainable and it’s causing food waste because I am one person who has to get meals for two people because there is no option for singular meals. God forbid you should be without a partner in today’s day and age.
4 de enero de 2026
Respuesta de Hellofresh Ireland
Hi Rebecca,
Thank you for taking the time to leave us a review, we really appreciate your feedback!
We’re glad to hear you had a positive experience overall, and your comments truly help us understand what’s working well and where we can improve. While we noticed the 3-star rating, we’re always striving to turn a good experience into a great one, and your insights are invaluable in helping us get there.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
Portia💚
The Hellofresh Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.