Hellofresh Ireland Opiniones 3155

TrustScore: 4 sobre 5

3,8

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Good recipes and consistent delivery. Find the app quite difficult to navigate. The chicken we get is always very chewy and not enjoyable so I question where sourcing it. Its putting me off the food... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The four meala we ordered were all high quality and the recipes worked. Motivated my twenty-something son to cook. I love that there is no waste and probably cheaper than going to the supermarket for... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have been using HelloFresh for about a year now and I can't imagine life without it. The convenience of coming home to a bag of fresh ingredients, without have to put any thought into dinner is... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Be careful before you go their website They will take all information from you and even if you don’t select your food it’s going to place an order for you and the customer care would just defend th... Ver más

La empresa ha respondido

Información sobre la empresa

Escrito por la empresa

You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 3 estrellas sobre 5

The diced chicken is ruining meals

I love some of the recipes, but in the last 3 months, every single recipe that contains diced chicken has been a disaster. The chicken always comes out very chewy and tough to eat. In many cases, they send diced chicken instead of a chicken breast despite a chicken breast being in the picture/cooking instructions.

30 de octubre de 2025
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Ryan,

Thank you for taking the time to leave us a review, we really appreciate your feedback!

We’re glad to hear you had a positive experience overall, and your comments truly help us understand what’s working well and where we can improve. We’re always striving to turn a good experience into a great one, and your insights are invaluable in helping us get there.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Thanks again for your support, we hope to serve you again soon!

Warm regards,
Ann
The Hellofresh Team

Valorada con 1 estrellas sobre 5

I think food was of poor quality..I got…

I think food was of poor quality..I got sausages n I had to give them to dog because they tasted so bad....I also expected a hot meal for 3 days and one of them a salad not very hot and not enough for 2 adults....I will never order food from this company again...I will also tell my friends NOT to order

11 de diciembre de 2025
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Mary Kinneen,

Thank you so much for bringing this to our attention!

It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
Portia💚
The Hellofresh Team

Valorada con 1 estrellas sobre 5

Bad customer service

Didn't order the meals were sitting in my basket and hello fresh went on placed order and took payment out my account without my authorization
Tried contact them only to find the phone number is permanently off the hook so you can't speak to anyone
Tried Web chat but it set up to not take a complaint
Has this happened to anyone else
They just want the good reviews they don't want any contact with there customers to hear about the bad experience

20 de febrero de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Unhappy customer,

Thank you so much for bringing this to our attention!

It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
Portia💚
The Hellofresh Team

Valorada con 4 estrellas sobre 5

Tasty!

Finished my first week of cooking with Hellofresh. Really happy. Very convenient having each meal in separate numbered bags. Lots of choice and I actually looked forward to cooking dinner. Im trying new meals this week so its keeping things interesting. Very fresh produce and packed well.

19 de febrero de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Maria O Meara,

Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.

If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊

Here’s to more tasty, hassle-free meals ahead! 🥗✨

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊
Portia💚
The Hellofresh Team

Valorada con 5 estrellas sobre 5

Food portions are very good

Food portions are very good. Everything is fresh when it arrives. Quality of food is excellent. Definitely try the pizza it’s amazing.

15 de febrero de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Eileen Lyng,

Thank you so much for the five stars! ⭐

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Valorada con 5 estrellas sobre 5

Very convenient

Very convenient. Save time in shopping queues, traffic queues, parking queues, and the reduction of stress in general around shopping. It does not eliminate the need to go shopping complete, but caters for the main items for a dinner for the week. Good service, and the food does taste great. Sometimes portions can be small, but 99%of time its on the ball.

23 de enero de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Customer,

Thank you so much for the five stars! ⭐

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Valorada con 1 estrellas sobre 5

This service wastes your time

I honestly do not understand who is this service for, even with promo boxes.
While I have no issues with the recipes and delivery itself, the quality of the produce is AWFUL. Every delivery has had half to all "fresh" ingredients completely spoiled, to the point that I have serious questions to people who pack the orders - are you not disgusted by packing rotten vegetables?
Our last order has also had half of the ingredients completely missing (ordered for 4P, delivered 2P).
What is the point of wasting the time ordering this, if I can just go to the shop and get the ingredients that are not rotten, for half the price, and spend the same amount of time?

17 de febrero de 2026
Opinión espontánea
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Customer,

Thank you so much for bringing this to our attention!

It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
Portia💚
The Hellofresh Team

Valorada con 1 estrellas sobre 5

Complete and utter scam

Complete and utter scam. I logged in to see what meals they offered. I never picked any meals and the next day they told me that my account was charged and boxes were on the way. I immediately went on to the chat and they refused to cancel the delivery or give me a refund. Complete scam. I dont even know what is coming and I didnt want it!!

23 de febrero de 2026
Opinión espontánea
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Marina Maher,

Thank you so much for bringing this to our attention!

It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
Portia💚
The Hellofresh Team

Valorada con 5 estrellas sobre 5

Enjoy making the fresh food step by…

Enjoy making the fresh food step by step. No waste. Very tasty. Lots of fresh veggies

5 de febrero de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Emma Tuite,

Thank you so much for the five stars! ⭐

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Valorada con 5 estrellas sobre 5

All-round winner for healthy, easy and tasty meals.

Best option to maintain balanced meals for an individual or family. With a wide variety of recipes, there's no room for 'boring'. It also eases the mental load, without the dreaded daily thought "what am I going to make for dinner tonight". The categories are great, we try filter by the fastest options, but we can also be mindful of nutrients because each recipe has a great breakdown of calories and nutritional value.

23 de septiembre de 2025
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Marilicia,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ann💚
The Hellofresh Team

Valorada con 2 estrellas sobre 5

For some reason I have a double order

For some reason I have a double order , plus ye sent prawns, nobody in my house eats them

17 de febrero de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi James,

Thank you so much for bringing this to our attention!

It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
–Ann 💚
The Hellofresh Team

Valorada con 5 estrellas sobre 5

Food is fresh,correct amount of…

Food is fresh,correct amount of condiments so no wastage ..

19 de febrero de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Customer,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

-Ann💚
The Hellofresh Team

Valorada con 5 estrellas sobre 5

Ditching the guesswork

Only started with hello fresh last week, but so far so great! Decided to try it out postpartum as life is hectic enough with a new baby so taking the guesswork out of dinner seemed a good idea. The family has loved all the meals from the first box, and are even willing to help with the cooking now. Would definitely recommend Hello Fresh to others.

19 de febrero de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Ms. Rebecca,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ann💚
The Hellofresh Team

Valorada con 5 estrellas sobre 5

10 out of ten for choice, taste and cooking instructions

Choice of meals is really good. Meals are always tasty and cooking instructions are idiot proof. An excellent way to learn how to cook

27 de noviembre de 2025
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Bill,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ann💚
The Hellofresh Team

Valorada con 5 estrellas sobre 5

I'm very happy with this company

I'm very happy with this company, the food is always fresh, easy to follow recipes and timely delivery.

3 de febrero de 2026
Opinión espontánea
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Gosia Ndubuisi,

Thank you so much for the five stars! ⭐

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Valorada con 5 estrellas sobre 5

Excellent fresh food delivered to your…

Excellent fresh food delivered to your door.

17 de febrero de 2026
Opinión espontánea
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Mrs Butler,

Thank you so much for the five stars! ⭐

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Valorada con 5 estrellas sobre 5

I am an avid gym goer

I am an avid gym goer, hello fresh has made it so much easier for me to cut weight. Normally when I'm bulking it's fairly easy and doesn't require much effort. However, the real area where it shines is when I'm trying to cut weigh, hellofresh has made it so much easier to track calories and protein. They are also available on food tracking apps making the whole thing seamless. Currently I've lost about 4 kg 2 months especially after Christmas. This is really good! It allows me to continue to cook the things that I love and to try new dishes and have variety in my life rather than endless calculations or cheap meals or easy ways out. Currently I am buying about 30 to 40 meals every two weeks which I cook in batches and eat. Quit my normal breakfast everyday and it's just simple and no stressing

5 de enero de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Jordan Hutchinson,

Thank you so much for the five stars! ⭐

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Valorada con 5 estrellas sobre 5

Tasty and convenient

The food, delivery and customer service are all brilliant.

12 de febrero de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Siobhán O'Connor,

Thank you so much for the five stars! ⭐

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Valorada con 5 estrellas sobre 5

Deliciously composed meals

Deliciously composed meals , it's great to discover new tastes and also eat healthier.

4 de octubre de 2025
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Justyna Krawczyk,

Thank you so much for the five stars! ⭐

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Valorada con 4 estrellas sobre 5

I use hello fresh for controlled…

I use hello fresh for controlled portions and calorie count. Ingredients are usually fresh and good quality. All ingredients are pre measured so easy to cook

12 de febrero de 2026
Logotipo de Hellofresh Ireland

Respuesta de Hellofresh Ireland

Hi Kevin Carroll,

Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.

If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊

Here’s to more tasty, hassle-free meals ahead! 🥗✨

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊
Portia💚
The Hellofresh Team

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