Made a phone call that was a desperate attempt to locate a misplaced report on our end. Liam resolved this within minutes. Much appreciated at how quickly this was dealt with.
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Made a phone call that was a desperate attempt to locate a misplaced report on our end. Liam resolved this within minutes. Much appreciated at how quickly this was dealt with.
La empresa ha respondido
I stupidly deleted a whole bunch of photos on a check-out report (despite the message that says 'are you sure') and messaged HelloReport and got Usman. He got the background team on it right away and... Ver más
La empresa ha respondido
Usman is always so helpful. I am not the best when it comes to technical things but Usman is always so patient on chat and gives clear and concise instructions that make it easy to follow. It always... Ver más
La empresa ha respondido
The inventory software is the best i have ever used as it is so easy to use and flexible. The support team is fantastic also as they respond to the chats or phone calls so quickly and whatever the iss... Ver más
La empresa ha respondido
Say Goodbye to tenancy disputes. HelloReport allows you to create professional inventory, inspection and check out reports in minutes, take detailed photos and collect tenant signatures online. Available on your iPhone, iPad or Android device.
22 Jane Street, EH6 5HD, Edinburgh, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Usman was really helpful and promptly helped with my enquiry. Always helpful when ever we need him.

Respuesta de HelloReport
We have used Hello Report for the last couple of years since moving from a previous Inventory company and I have to say there response time to any requirement we have had has been nigh on instantaneous. Shout out to Usman who always goes above and beyond to resolve issue's fast.

Respuesta de HelloReport
we have worked with Hello report for the last two months. I have no bad comments to make regarding their services or the platform. if we have had any concerns or require assistance they are on it from the start.

Respuesta de HelloReport
Awful system. I've used this when moving into two properties, and both times it hasn't let me submit any disputes to the property.
I submit all the photos of my disputes and get to the final page, and it just says 'submitting' for hours. Tried this multiple times and got the same issue.
Obviously just a scam so you can't dispute anything and get stung at the end of your tenancy when you try and get your deposit back.
Poor customer service as well. He tried to tell me that it was my 'wifi speeds' when I have over 450Mbps upload speeds.

Respuesta de HelloReport
Usman from Hello Report team has been very helpful and fast resolving the issue for me. it saved me hours of work i would have done otherwise. Very polite and nice, thanks so much!

Respuesta de HelloReport

Respuesta de HelloReport
Firstly the team is great, the product is great, makes it nice and easy to produce inventories, check outs and inspections. But the team behind the software does the real work and a special shout out to my main man Usman, who is forever having to deal with me requesting older archieved documents. top tier all round.

Respuesta de HelloReport
We have been using HelloReport for 2 years now and found it to be an excellent tool when composing inventories, inspection reports and check out reports. It is easy to use and can be modified to suit individual requirements. The support team have always been available on the few times we have needed to contact them, with any issues resolved quickly. They have been especially helpful in obtaining reports from the previous system when required with an almost immediate response. I would highly recommend the team and the use of HelloReport.

Respuesta de HelloReport
Usman was amazing, so helpful, great service 5 *

Respuesta de HelloReport
Excellent customer service from Anabel Joyce, who helped me with a technical issue. Swift feedback and resolution.

Respuesta de HelloReport
Genuinely don't know how Usman put up with all the questions and requests I had. He was really helpful and patient with me!

Respuesta de HelloReport
Such a great product and coupled with the best customer service - Genuinely has made managing property inspections so much easier. Very easy to create custom reports to your own requirements, using a simple templates. Our customers love the fresh new look too.

Respuesta de HelloReport
This product is fantastic- its so adaptable to make personal for your business, its really intuitive and user friendly. its completely streamlined our process and has had a huge time saving benefit. The only thing better than the app is the service, Damian is very approachable, explained everything really well and is very responsive.

Respuesta de HelloReport
We use HelloReport and I had an issue with having deleted something. I contacted the Help Desk at HelloReport and within an hour the issue was fixed. Usman was very helpful, kept me informed and completed the query. Fab service, thanks.

Respuesta de HelloReport
We have been using HelloReport for just over a year and have found the system easy to use and great for inspections, inventories and checkouts. On the odd times we have encountered any issues they have solved them very quickly and are always very nice and easy to deal with. We would recommend them to any agents looking to make their lives easier.

Respuesta de HelloReport
great company , easy to use and always quick when you need to speak online especially Usman he was really helpful the other day

Respuesta de HelloReport
Really simple and effective app and the team are always quick and helpful when responding to questions.

Respuesta de HelloReport
Although only a small and infrequent user, the level of support and help that was given tells me all I need to know about this organisation, all customers count and are valued not by the size of their property portfolio they manage, but because they matter ! First class support team, thank you Sophie for being a star!

Respuesta de HelloReport
The guys at support are always helpful and manage to rectify all queries i may have .
Special mention to Usman and Sophie.
Fab work!

Respuesta de HelloReport
Great software and a very swift proactive response when called on to help.

Respuesta de HelloReport
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.