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HelloReport Opiniones 

90
•
TrustScore: 5 sobre 5

4,8

Computación en la nube
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Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I stupidly deleted a whole bunch of photos on a check-out report (despite the message that says 'are you sure') and messaged HelloReport and got Usman. He got the background team on it right away and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Firstly the team is great, the product is great, makes it nice and easy to produce inventories, check outs and inspections. But the team behind the software does the real work and a special shout out... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Usman is always so helpful. I am not the best when it comes to technical things but Usman is always so patient on chat and gives clear and concise instructions that make it easy to follow. It always... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The inventory software is the best i have ever used as it is so easy to use and flexible. The support team is fantastic also as they respond to the chats or phone calls so quickly and whatever the iss... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Computación en la nube

Escrito por la empresa

Say Goodbye to tenancy disputes. HelloReport allows you to create professional inventory, inspection and check out reports in minutes, take detailed photos and collect tenant signatures online. Available on your iPhone, iPad or Android device.

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

90 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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4,8

Todas las opiniones

(90)

12 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información
Valorada con 5 estrellas sobre 5

Excellent

Excellent. Simple to use.

22 de junio de 2023
Opinión espontánea
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Respuesta de HelloReport

Thanks for your great review Kimmo.

HelloReport

Valorada con 5 estrellas sobre 5

Easy to set up

I managed to configure and start using the app quicker than expected. No issues with the Android app so far.

7 de junio de 2023
Opinión espontánea
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Respuesta de HelloReport

Hi Syzmon, thanks for your amazing review. Great to hear! Please get in touch if there's anything we can help with.

Thanks,
HelloReport

Valorada con 5 estrellas sobre 5

Easy peasy to use.

Easy peasy to use.
Lovely helpful lady on Webchat.
Competitive pricing compared to our previous supplier

21 de junio de 2023
Opinión espontánea
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Respuesta de HelloReport

Thanks for your amazing review, that's great to hear.

HelloReport

Valorada con 5 estrellas sobre 5

Amazing

They are Very quick to respond, and we’re very helpful when I needed them! A great app for those who require it.

21 de junio de 2023
Opinión espontánea
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Respuesta de HelloReport

Hi Gabby, thanks for your review - great to hear. Let us know if there's anything else we can help with.

HelloReport

Valorada con 5 estrellas sobre 5

Super easy to use

Super easy to use
Really friendly customer service team - always happy to help with any queries we have

21 de junio de 2023
Opinión espontánea
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Respuesta de HelloReport

Hi OM, thanks for your amazing review. That's great to hear. Please get in touch if there's anything else we can assist with.

HelloReport

Valorada con 5 estrellas sobre 5

Great app

Great app, staff always super helpful whenever there's a question. Recommended

21 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very quick to respond

Very quick to respond, and very helpful. Thank you Usman and Fraser.

15 de junio de 2023
Opinión espontánea
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Respuesta de HelloReport

Hi Shona,

Thanks for your amazing review! It's great to hear your feedback. Don't hesitate to get in touch if there's anything else we can assist with.

Thanks,
HelloReport

Valorada con 1 estrellas sobre 5

It DOESN'T WORK

It DOESN'T WORK, as a tenant this is extremely frustrating!! I have tried EIGHT times using both phones and computers. Extreme waste of time! I am young and tech savvy and this still happens. Absolutely ridiculous. Even when I do manage to finally complete the whole thing after NINE TRIES of going through 7 rooms - it won't upload.

Don't use it, it's a waste of everyone's time

9 de junio de 2023
Opinión espontánea
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Respuesta de HelloReport

Hi VH,

We're sorry to hear that you experienced an issue signing your report and we would like to look into this. We requested further information from you previously - please email hi@helloreport.co.uk so that we can assist.

HelloReport

Valorada con 5 estrellas sobre 5

Sophie in support is amazing

Sophie in support is amazing. She has been very professional and attentive in dealing with my queries. I am very pleased with my interactions with her and highly recommend HelloReport.

19 de mayo de 2023
Opinión espontánea
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Respuesta de HelloReport

Thanks for your great review Andrew! We're pleased that Sophie was able to assist with your queries in a professional manner.

If there's anything else we can do to help, please get in touch.

Thanks,
HelloReport

Valorada con 1 estrellas sobre 5

Awful experience

Awful experience. We had used the previous company for over 7 years without an issue. We had no notifications that Isurvey had been sold apart from a rude email from Sophie closing our account and charging over £170 more than we previously paid. It has then taken over 48 hours to get further communication and we are still no further and we still can’t use the software we have been paying for.

12 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

First time using the app hit a clitch…

First time using the app hit a clitch chatted with Usman who resolved the issue quickly and expertly. Great service

13 de abril de 2023
Opinión espontánea
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Respuesta de HelloReport

Hi Samantha,

Thanks for your review! We really appreciate your feedback and we're glad Usman was able to assist you quickly.

If there's anything else we can do please let us know.

Thanks,
HelloReport

Valorada con 5 estrellas sobre 5

Excellent experience all round

27 de febrero de 2023
Opinión espontánea
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Respuesta de HelloReport

Hi Jillian,

Thanks for your great review. We really appreciate your feedback.

If there's anything we can help with, please let us know.

Thanks,
HelloReport

Valorada con 5 estrellas sobre 5

Just received fantastic support within…

Just received fantastic support within a few minutes from Sophie at HelloReport. She was quick to reply to my query and gave great explainations as to where I was going wrong. Huge thanks and 5 Stars to you.

26 de enero de 2023
Opinión espontánea
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Respuesta de HelloReport

Hi,

Thanks for your amazing review! We really appreciate your feedback.

If there's anything else we can do, please let us know.

Thanks,
HelloReport

Valorada con 5 estrellas sobre 5

Sophie is a star!

Sophie has been absolutely fantastic trying to recover some lost reports! Highly recommend :)

20 de enero de 2023
Opinión espontánea
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Respuesta de HelloReport

Hi Giulia,

Thanks for your amazing review! We really appreciate your feedback.

If there's anything else we can do, please let us know.

Thanks,
HelloReport

Valorada con 5 estrellas sobre 5

Great on-line support

Thank you to Sophie who assisted our Lettings Team in a moment of panic when we thought we had lost a recently prepared Inventory report. With her support and assistance it was all rectified.

6 de enero de 2023
Opinión espontánea
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Respuesta de HelloReport

Hi there,

Thanks for your review! We really appreciate your feedback.

If there's anything else we can do please let us know.

Thanks,
HelloReport

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