Would highly recommend Hepplewhites. Mark looked at our inherited silver and jewellery. Talked through the items and explained the value. We did not feel rushed or pressurised in to selling . We felt... Ver más
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Consulta las opiniones de los clientes
My experience with Hepplewhites has been nothing but beyond exceptional. This company delivers a high level of customer service I have rarely experienced. Mark, please may I thank you again for you... Ver más
La empresa ha respondido
I requested a valuation for a Ladies watch by completing the online form. Valuation was quickly received with plenty of good advice. Item was sent for valuation comformation and 24 hours later funds w... Ver más
La empresa ha respondido
We had a large amount of jewellery, a clock and other assorted items inherited from family and sitting in a cupboard for many years. Mark Duncan was able to sift through it all, identify any items of... Ver más
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Información sobre la empresa
Escrito por la empresa
Hepplewhites has a worldwide reputation as specialist dealers with over 30 years’ experience and a trusted network of international buyers and collectors. Our in-depth understanding of market trends, values and collector demand ensures you receive the true worth of your valued possessions. We purchase your articles directly, providing immediate payment, offering a seamless, swift and discreet alternative to traditional sales methods. Located in the historic spa town of Royal Tunbridge Wells and central London, we offer discreet, no-obligation home valuations.
Información de contacto
85 High Street, TN1 1XP, Tunbridge Wells, Reino Unido
- 01892506921
- valuations@hepplewhites.co.uk
- hepplewhites.co.uk
Would highly recommend Hepplewhites
Would highly recommend Hepplewhites. Mark looked at our inherited silver and jewellery. Talked through the items and explained the value. We did not feel rushed or pressurised in to selling . We felt the valuation and price offered was fair. I would not hesitate in using Hepplewhites again. Excellent service .
5 de mayo de 2026
Opinión espontánea
Respuesta de Hepplewhites
Thank you, Sue. It’s wonderful to hear Mark took the time to talk through the items and explain the valuation clearly, and that you felt comfortable and under no pressure throughout.
If you require any further assistance in the future, please do not hesitate to contact us.
Excellent service
Mark valued my item and was very helpful and professional throughout the process, I posted my valuables to him and he honoured the price we agreed and the payment was made promptly, would definetly recommend and use again!
15 de mayo de 2026
Opinión espontánea
Respuesta de Hepplewhites
Thank you for your review, Gareth. We’re pleased to hear Mark made the process straightforward and professional throughout, and that payment was made promptly as agreed.
We appreciate your recommendation and look forward to assisting you again in the future should the opportunity arise.
Exceptional Service, highly recommend
My experience with Hepplewhites has been nothing but beyond exceptional. This company delivers a high level of customer service I have rarely experienced. Mark, please may I thank you again for your amazing engagement, it has been a pleasure.
No pressure with sincere proffessional honest advice. I would absolutely recommend Hepplewhites to anyone, you can't go wrong. Thank you so much.
14 de mayo de 2026
Opinión espontánea
Respuesta de Hepplewhites
We’re pleased to hear you found Mark’s approach honest, professional, and without pressure throughout, Rachael. Thank you for taking the time to leave such a thoughtful review and recommendation.
Please do not hesitate to contact us should we ever be of assistance again in the future.
Mark and his team are very professional…
Mark and his team are very professional and efficient. I would recommend them.
14 de mayo de 2026
Opinión espontánea
Respuesta de Hepplewhites
Thank you for your review, Mr F. We’re delighted to hear you found Mark and the team professional and efficient, and we truly appreciate your recommendation.
Please do not hesitate to contact us should we be able to assist again in the future.
So very happy here !!
To say I’m delighted is an understatement
Marc was so pleasant and professional
I received a very fair price from him for my jewelry pieces
10 out of ten to you Hepplewhites
Thankyou
12 de mayo de 2026
Opinión espontánea
Respuesta de Hepplewhites
Thank you for your lovely review, Patricia. We’re pleased to hear Mark made the process pleasant and professional throughout, and that you were happy with the offer made for your jewellery pieces.
If you require any further assistance, please do not hesitate to contact us.
Excellent service and highly recommended
Excellent service and highly recommended I sent my item and was given a free valuation. Mark (hepplewhites) was brilliant he was on hand through the process of sending my item very very pleased
6 de mayo de 2026
Opinión espontánea
Respuesta de Hepplewhites
Thank you for taking the time to leave a review, Karen. We’re pleased to hear you found the valuation process helpful and informative, and that Mark was able to assist throughout.
Please do get in touch should you need any further help in the future.
Professional and efficient
We had a large amount of jewellery, a clock and other assorted items inherited from family and sitting in a cupboard for many years. Mark Duncan was able to sift through it all, identify any items of value and offer a price for them that seemed reasonable to us, with immediate payment. His approach was professional and efficient - we were very happy with the service.
29 de abril de 2026
Opinión espontánea
Respuesta de Hepplewhites
Thank you for your kind review, John. We’re pleased to hear Mark was able to assist with sorting through the collection and identifying the items of value, whilst making the process straightforward throughout.
We’re glad the immediate payment and overall service worked well for you.
If you require any further assistance, please do not hesitate to contact us.
I requested a valuation for a Ladies…
I requested a valuation for a Ladies watch by completing the online form. Valuation was quickly received with plenty of good advice. Item was sent for valuation comformation and 24 hours later funds were recieved in my account. I cannot recommed this company enough, the valuation was well in excess of that received from other dealers and the support given made the whole process a pleasure,
28 de abril de 2026
Opinión espontánea
Respuesta de Hepplewhites
Thank you for your kind review, Ian. We’re so pleased to hear the valuation process was quick and straightforward, and that everything moved smoothly through to payment.
It’s great to know the valuation exceeded what you received elsewhere and that the support throughout made the experience positive.
If you require anything further, please do not hesitate to contact us.
Mark turned up on time
Mark turned up on time. Spent the time and didnt rush. Gave me advice on items he was not interested in and gave me a reasonable price for items i was selling.
27 de abril de 2026
Opinión espontánea
Respuesta de Hepplewhites
Thank you, Vivien. We appreciate your feedback. It’s great to hear Mark took the time to go through everything with you and that you were happy with the advice and the price offered.
Please feel free to get in touch if we can be of any further assistance.
Mark Duncan from Hepplewhites was…
Mark Duncan from Hepplewhites was extremely knowledgeable and very helpful. His judgements were careful , clear and convincing. He came to them quickly and efficiently. His range of expertise is remarkably extensive. My wife and I recommend him very strongly.
21 de abril de 2026
Opinión espontánea
Respuesta de Hepplewhites
We appreciate you taking the time to leave a review, Alasdair. We’re pleased to hear Mark’s knowledge and judgement came across, and that everything was handled quickly and clearly for you.
If we can be of further assistance, please do not hesitate to get in touch.
Hepplewhites delivered and exceptional…
Hepplewhites delivered and exceptional appraisal service from start to finish. The professionalism was evident at every stage with clear communication,punctuality and a genuine attention to detail. The quality of service went beyond expectations: responsive , courteous, reliable and clearly committed to providing a high standard of client care.
I would not hesitate to recommend them to anyone seeking a trustworthy and high quality appraisal
21 de abril de 2026
Opinión espontánea
Respuesta de Hepplewhites
We’re grateful for your kind words, Elena. It’s great to hear the service went beyond your expectations throughout and that the communication and attention to detail stood out.
If there’s anything further we can assist with, please do get in touch.
From my initial inquiry to the…
From my initial inquiry to the valuation of my item, Oliver was extremely professional and helpful. I would not hesitate to recommend Hepplewhites. Great customer service.
3 de abril de 2026
Opinión espontánea
Respuesta de Hepplewhites
Thank you for your kind review, Simon. We’re pleased to hear Oliver was able to assist you from your initial enquiry through to valuation and that you found the service helpful.
We will be sure to pass your kind comments on to Oliver.
If you require any further assistance, please do not hesitate to contact us.
Brilliant service
I found Hepplewhites through search engine. Wanted to sell some coins. Mark Duncan took my enquiry. He was very professional and knowledgeable. Very easy process items sent valued and money in my bank the same day. Will definitely use again.
9 de abril de 2026
Opinión espontánea
Respuesta de Hepplewhites
Thank you for your kind review, Mrs Richardson. We’re pleased to hear Mark was able to assist you and that everything was handled efficiently, with funds transferred the same day.
We appreciate your comments and are glad the process worked well for you.
If you require any further assistance, please do not hesitate to contact us.
A brilliant experience
Like many people I was left a couple of old watches as an inheritance from a relative to whom they had great sentimental value but to me were never going to be worn. I found 3 firms online to whom I sent photos for valuation , Hepplewhites were one and very quickly became the most obvious to deal with, Mark and Oliver were so professional in their approach and completely honest and straightforward in their valuing of the items. The service was quick and seamless and I cannot recommend them enough.
2 de abril de 2026
Opinión espontánea
Respuesta de Hepplewhites
Thank you for your kind review, Mark. We’re pleased to hear Mark and Oliver were able to assist you promptly and that you found the process straightforward and transparent throughout.
Please feel free to get in touch if we can be of any further assistance.
Excellent service
Mark visited us at home to appraise items of jewellery and silver that we were interested in selling . Mark was extremely knowledgeable and friendly and the whole experience was a pleasure . We felt the price we were offered for the items was fair and we felt under no pressure with Mark offering to give us time to consider if we wanted to proceed . Mark even took time to go through what we thought was costume jewellery and found several gold items .
I have no hesitation in recommending .
25 de marzo de 2026
Opinión espontánea
Respuesta de Hepplewhites
We appreciate you taking the time to leave a review, Wendy. We’re so pleased to hear Mark was able to guide you through everything and that you felt comfortable with the process, with no pressure to proceed.
It’s great to know his knowledge helped identify your jewellery.
If you require anything further, please do not hesitate to contact us.
Hepplewhites were extremely helpful
Hepplewhites were extremely helpful, professional and efficient.
They valued our silverware quickly and we feel we received good value.
I would definitely recommend them
20 de marzo de 2026
Opinión espontánea
Respuesta de Hepplewhites
Thank you for your kind review, Evelyn. We’re pleased to hear everything was handled efficiently and that you were happy with the valuation of your silverware.
Should you require any further assistance, please do not hesitate to contact us.
Excellent service
Excellent service, with prompt, open communication throughout. Mark was very helpful. Would definitely recommend Hepplewhites.
13 de marzo de 2026
Opinión espontánea
Respuesta de Hepplewhites
We appreciate your kind feedback, Lady Camster. We’re pleased to hear you found the service prompt and well communicated throughout, and that Mark was able to assist you.
Should you require any further assistance, please do not hesitate to contact us.
An extremely professional
An extremely professional, friendly & prompt service. Would definitely recommend & will be using again.
13 de marzo de 2026
Opinión espontánea
Respuesta de Hepplewhites
We appreciate you taking the time to leave a review, Anne. We’re pleased to hear you found the service professional, friendly and prompt.
Please do get in touch if we can be of any further assistance.
Friendly honest advice and price above…
Friendly honest advice and price above expectations.
Will be happy to recommend
20 de febrero de 2026
Opinión espontánea
Respuesta de Hepplewhites
Thank you for your kind review, Fred. We’re pleased to hear the advice was helpful and that the price exceeded your expectations.
Please feel free to get in touch if we can be of any further assistance.
Highly Recommend
Very quick response to our enquiry, which resulted in Mark visiting us at home the following day. He was extremely pleasant and knowledgeable. We were happy with his valuations and the money was transferred immediately. We would highly recommend Hepplewhites and will certainly use them again.
11 de febrero de 2026
Opinión espontánea
Respuesta de Hepplewhites
We’re pleased to hear this, Keir. It’s great to know everything moved quickly from your initial enquiry through to valuation and payment, and that Mark’s knowledge came across on the visit.
We always look to provide a fast and immediate service, so it’s good to hear this was your experience.
Please feel free to get in touch if we can be of any further assistance.
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