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Heron Financial Opiniones 

2349
•
TrustScore: 5 sobre 5

5,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

They have a clear process and knowlegeable staff that meant the application and everything around it went very smoothly. It turned a daunting task into one that was actually almost a pleasure. They an... Ver más

Valorada con 5 estrellas sobre 5

I couldn’t recommend heron financial more. My experience from the very start has been amazing. Rachel and Lillie have been so supportive and have helped every step of the way. When we’ve had questions... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We used Heron Financial to help us through the mortgage process. The team is highly professional and is available at all times. We would highly recommend everyone to use Heron Financial as your mortga... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A special thank you to Joshua Johnstone, Chloe Yeats, and Vinal Kerai from Heron Financial, who have worked tirelessly to help secure our first mortgage and Protection Policy. Your professionalism,... Ver más

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Información sobre la empresa

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  2. Compañía de seguros

Sobre Heron Financial

Escrito por la empresa

Fee-free mortgage brokers for the whole of the UK

Heron Financial is a fee-free, whole-of-market mortgage and protection broker based in the UK and certified B Corporation. Heron Financial specialises in mortgages for first-time buyers, self-employed clients, company directors, contractors, and borrowers with complex income such as commission, dividends, or variable earnings.

Our advice is fully fee-free. We manage the entire mortgage process from initial application through to completion, and continue to look after our clients beyond move-in, including future remortgages and protection reviews.

Heron Financial was founded in September 2011 by Matt Coulson. The aim was to build a digital-first mortgage broker that puts education at the heart of every client conversation. We help individuals and families make confident, well-informed decisions about their borrowing, their long-term financial wellbeing, and their environmental impact as a B Corp-certified business.

We specialise in complex cases. Our advisers regularly place mortgages for clients who have been declined by their bank or by other brokers, including self-employed applicants with one year of accounts, contractors paid on a day rate, company directors taking minimal salary plus dividends, and borrowers with variable or commission-based income. We have access to lenders across the high street, specialist, and private bank markets.

In 2026, Heron Financial was named a finalist in two categories at the British Bank Awards: Best Mortgage Broker and Best Ethical Financial Provider. Internally, we built Everglades, our own award-winning digital application system, to make the mortgage process faster and more transparent for clients. It is one of the reasons our clients tell us the process feels noticeably less stressful than going direct to a bank.

Our mission is simple: the right mortgage, without the stress.

If you'd like to find out what you could borrow based on your specific circumstances, use our mortgage calculator or get in touch for a free 15-minute consultation with an adviser.


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

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5,0

Todas las opiniones

(2349)

260 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Made my application easy

They have a clear process and knowlegeable staff that meant the application and everything around it went very smoothly. It turned a daunting task into one that was actually almost a pleasure. They answered all my questions along the way - even the difficult ones!

24 de septiembre de 2026
Valorada con 5 estrellas sobre 5

A special thank you to Joshua…

A special thank you to Joshua Johnstone, Chloe Yeats, and Vinal Kerai from Heron Financial, who have worked tirelessly to help secure our first mortgage and Protection Policy. Your professionalism, dedication, and willingness to go far beyond the call of duty have been truly exceptional. We are completely grateful for the countless hours, careful guidance and unwavering support you have provided throughout this process.

Thank you for your patience, your expertise and the way each of you consistently stepped in to ensure everything moved forward smoothly. Your commitment has made a significant difference, and we deeply appreciate every effort you’ve put in on our behalf.

21 de septiembre de 2026
Opinión espontánea
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Respuesta de Heron Financial

Thank you so much for taking the time to leave such a thoughtful review. We’re delighted to hear that Joshua, Chloe and Vinal provided such dedicated support while helping you secure your first mortgage and protection policy!

Valorada con 5 estrellas sobre 5

Always available and helpful

We used Heron Financial to help us through the mortgage process. The team is highly professional and is available at all times. We would highly recommend everyone to use Heron Financial as your mortgage broker as it will be a hassle free experience!

18 de septiembre de 2026
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Respuesta de Heron Financial

Thank you so much for your kind review and recommendation. We’re delighted to hear that the Heron Financial team helped make your mortgage journey feel straightforward and hassle-free!

Valorada con 5 estrellas sobre 5

Excellent Service

My experience with Heron was brilliant, Aidan and Rebecca are very knowledgeable and explained everything very well. They kept me informed at each step, I'd reccomend them to anyone.

17 de septiembre de 2026
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Respuesta de Heron Financial

Thank you so much for your kind review and recommendation. We’re delighted to hear that Aidan and Rebecca made your experience with Heron Financial such a positive one!

Valorada con 5 estrellas sobre 5

Rebecca and Dalia have been great!

Rebecca and Dalia have been great! They were both very attentive and answered any questions very quickly. They both kept in constant contact us to ensure we know what was happening every step of the way.

16 de septiembre de 2026
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Respuesta de Heron Financial

Thank you so much for your lovely review. We’re delighted to hear that Rebecca and Dalia were so attentive and responsive throughout your mortgage journey!

Valorada con 5 estrellas sobre 5

I couldn’t recommend heron financial more

I couldn’t recommend heron financial more. My experience from the very start has been amazing. Rachel and Lillie have been so supportive and have helped every step of the way. When we’ve had questions, everyone has been so responsive and helpful. Thank you for all your help

15 de septiembre de 2026
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Respuesta de Heron Financial

Thank you so much for your wonderful review and recommendation. We’re delighted to hear that Rachel and Lillie have been so supportive throughout your journey and made your experience with Heron Financial such a positive one!

Valorada con 5 estrellas sobre 5

Great service as ever

Great service from Joshua Johnstone as ever. Kept us updated, he is well informed, and took away lots of concerns for us. Would highly recommend!

4 de septiembre de 2026
Opinión espontánea
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Respuesta de Heron Financial

Thank you so much for your continued trust in Heron Financial and for your kind recommendation!

Valorada con 5 estrellas sobre 5

Thank you Gisel, Zara and Ailsa from the Heron…

Thank you Gisel, Zara and Ailsa from the Heron Financial team for the great support throughout the remortgage process! Highly recommend their professional and helpful service.

28 de agosto de 2026
Opinión espontánea
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Respuesta de Heron Financial

Thank you so much for your kind review and recommendation. We’re delighted to hear that Gisel, Zara and Ailsa provided such great support throughout your remortgage journey!

Valorada con 5 estrellas sobre 5

Great

I have been using Heron Financial for some years. Kane has made the process of remortgage efficient and relatively easy to do. Zara has been great at keeping me up to date with the application progress. There is an easy to use online platform. All Great and I recommend their services!

2 de septiembre de 2026
Opinión espontánea
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Respuesta de Heron Financial

Thank you so much for your continued trust in Heron Financial over the years and for your recommendation. We’re delighted to hear that Kane made your remortgage process efficient and straightforward, while Zara kept you well informed as your application progressed!

Valorada con 5 estrellas sobre 5

Josh was excellent throughout the whole…

Josh was excellent throughout the whole process, he talked us through everything in detail and managed to secure the best deal for us quickly and efficiently. He was always on hand and very responsive to any questions we had. It made the process of getting our mortgage secured easy and we did so knowing we got the best product for us.

28 de agosto de 2026
Opinión espontánea
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Respuesta de Heron Financial

Thank you so much for your kind review. We’re delighted to hear that Josh made your mortgage journey feel easy and straightforward from start to finish!

Valorada con 5 estrellas sobre 5

Thanks to the whole Heron team (but in…

Thanks to the whole Heron team (but in particular Rachel and Zara) for making my first property purchase such a smooth process! My application was not the most straightforward, and yet the team managed to preempt any issues before they arose and we received the offer quicker than expected. Helpful and responsive throughout, 5-star service

26 de agosto de 2026
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Respuesta de Heron Financial

Thank you so much for your fantastic review. We’re delighted to hear that Rachel, Zara and the wider Heron team helped make your first property purchase such a smooth experience!

Valorada con 5 estrellas sobre 5

Josh at heron has made it a really easy…

Josh at heron has made it a really easy and clear process for our remortgage, very responsive and thorough making sure we understand all our options and getting us the best deal ahead of time.
Thank you

27 de agosto de 2026
Opinión espontánea
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Respuesta de Heron Financial

Thank you so much for your lovely review. We’re delighted to hear that Josh made your remortgage process feel clear and straightforward from the outset!

Valorada con 4 estrellas sobre 5

Olayinka

Heron Financial were so easy to work with I’d definitely recommend them.
Thanks to Don and Zara.

25 de agosto de 2026
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Respuesta de Heron Financial

Thank you so much for your kind words and recommendation, Olayinka. We’re delighted to hear that Don and Zara made your experience with Heron Financial so easy and straightforward!

Valorada con 5 estrellas sobre 5

Excellent

Aidan went above and beyond to get our mortgage locked down quickly and gave extremely clear and helpful guidance. We've been well looked after by the whole team. They were recommended to us by a friend and we would not hesitate to recommend them ourselves.

10 de agosto de 2026
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Respuesta de Heron Financial

Thank you so much for your fantastic review and recommendation. We’re delighted to hear that Aidan went above and beyond to help secure your mortgage quickly while providing clear and helpful guidance throughout!

Valorada con 5 estrellas sobre 5

I couldn’t be happier with the service…

I couldn’t be happier with the service provided by Chloe and Rachel. Nothing is too much trouble, communication is great and they go the extra mile. Thank you

24 de agosto de 2026
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Respuesta de Heron Financial

Thank you so much for your lovely feedback. We’re delighted to hear that Chloe and Rachel have made such a positive impression with their communication!

Valorada con 5 estrellas sobre 5

Rachel and Lillie were amazing …

Rachel and Lillie were absolutely fantastic throughout the whole mortgage process. They were both incredibly helpful, professional and supportive, and always took the time to explain everything clearly and answer any questions i had.

They made what could have been a stressful process feel straightforward and manageable, and i always felt that I was in safe hands. Their communication was excellent, and they genuinely went above and beyond to help me find the right mortgage for my circumstances.

We’re extremely grateful for all their hard work and would highly recommend Rachel and Lillie to anyone looking for a mortgage advisor. Thank you both so much for everything!

21 de agosto de 2026
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Respuesta de Heron Financial

Thank you so much for your wonderful review and recommendation. We’re delighted to hear that Rachel and Lillie made your mortgage journey feel straightforward and manageable!

Valorada con 5 estrellas sobre 5

Best mortgage broker

Amazing service indeed from Dalia and Rebecca. I had no idea as a first time buyer where should I start from but they helped me for each and everything. I’m very happy with their service.

Very good in customer support whenever you need. They do everything free of charge and that’s the best one you can ever think.I would recommend everyone to take your decision wisely and it will be best to go with them.

20 de agosto de 2026
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Respuesta de Heron Financial

Thank you so much for your fantastic review and recommendation. We’re delighted to hear that Dalia and Rebecca helped make your first-time buyer journey feel clear and manageable!

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