Banner for Heron Financial

Heron Financial Opiniones 

2349
•
TrustScore: 5 sobre 5

5,0

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

They have a clear process and knowlegeable staff that meant the application and everything around it went very smoothly. It turned a daunting task into one that was actually almost a pleasure. They an... Ver más

Valorada con 5 estrellas sobre 5

I couldn’t recommend heron financial more. My experience from the very start has been amazing. Rachel and Lillie have been so supportive and have helped every step of the way. When we’ve had questions... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We used Heron Financial to help us through the mortgage process. The team is highly professional and is available at all times. We would highly recommend everyone to use Heron Financial as your mortga... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A special thank you to Joshua Johnstone, Chloe Yeats, and Vinal Kerai from Heron Financial, who have worked tirelessly to help secure our first mortgage and Protection Policy. Your professionalism,... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Corredor hipotecario
  2. Compañía de seguros

Sobre Heron Financial

Escrito por la empresa

Fee-free mortgage brokers for the whole of the UK

Heron Financial is a fee-free, whole-of-market mortgage and protection broker based in the UK and certified B Corporation. Heron Financial specialises in mortgages for first-time buyers, self-employed clients, company directors, contractors, and borrowers with complex income such as commission, dividends, or variable earnings.

Our advice is fully fee-free. We manage the entire mortgage process from initial application through to completion, and continue to look after our clients beyond move-in, including future remortgages and protection reviews.

Heron Financial was founded in September 2011 by Matt Coulson. The aim was to build a digital-first mortgage broker that puts education at the heart of every client conversation. We help individuals and families make confident, well-informed decisions about their borrowing, their long-term financial wellbeing, and their environmental impact as a B Corp-certified business.

We specialise in complex cases. Our advisers regularly place mortgages for clients who have been declined by their bank or by other brokers, including self-employed applicants with one year of accounts, contractors paid on a day rate, company directors taking minimal salary plus dividends, and borrowers with variable or commission-based income. We have access to lenders across the high street, specialist, and private bank markets.

In 2026, Heron Financial was named a finalist in two categories at the British Bank Awards: Best Mortgage Broker and Best Ethical Financial Provider. Internally, we built Everglades, our own award-winning digital application system, to make the mortgage process faster and more transparent for clients. It is one of the reasons our clients tell us the process feels noticeably less stressful than going direct to a bank.

Our mission is simple: the right mortgage, without the stress.

If you'd like to find out what you could borrow based on your specific circumstances, use our mortgage calculator or get in touch for a free 15-minute consultation with an adviser.


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

5,0

Todas las opiniones

(2349)

260 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

So far, so good

I've yet to exchange on my property so haven't seen process with Heron Financial all the way through as yet, but so far Aidan and Rachel have both been informative, friendly and patient with my whole process of obtaining a mortgage.

21 de noviembre de 2025
Opinión espontánea
Logotipo de Heron Financial

Respuesta de Heron Financial

Thank you for your lovely review. We’re so pleased to hear Aidan and Rachel have been friendly throughout your mortgage journey so far!

Valorada con 5 estrellas sobre 5

Smooth and easy

Mortgage now completed, it was a smooth process and easy to do with the help of Don, Robyn and Chloe. Nothing was too much trouble and got answers to all our questions quickly and efficiently, thank you

1 de abril de 2026
Opinión espontánea
Logotipo de Heron Financial

Respuesta de Heron Financial

Thank you for your lovely review. We’re so pleased to hear Don, Robyn and Chloe helped make your mortgage process feel easy!

Valorada con 5 estrellas sobre 5

Aidan and Zara provided the best broker…

Aidan and Zara provided the best broker service I’ve ever experienced. Knowledgeable, personable and easy to contact. The whole process was super smooth. Highly recommend.

20 de febrero de 2026
Opinión espontánea
Logotipo de Heron Financial

Respuesta de Heron Financial

Thank you for your lovely review. We’re so pleased to hear Aidan and Zara provided such knowledgeable support throughout!

Valorada con 5 estrellas sobre 5

Dom Scott went above and beyond to help…

Dom Scott went above and beyond to help source and recommend a competitive rate. I would highly recommend.

18 de marzo de 2026
Opinión espontánea
Logotipo de Heron Financial

Respuesta de Heron Financial

Thank you for your lovely review. We’re so pleased to hear Don was able to go above and beyond to help!

Valorada con 5 estrellas sobre 5

Top class service from Aidan Broom

I’ve been with Heron Financial for the past five years, with Aidan Broom as my mortgage advisor throughout - including most recently during our new home purchase.

Aidan has consistently delivered outstanding service in every respect. He is clear, responsive, and highly knowledgeable about the market, always going above and beyond to secure the best deal for us. He’s also been readily available to help with any questions - even those beyond the mortgage itself - offering guidance on the wider home-buying process.

His support has made what can be a stressful experience feel far smoother and more manageable. I couldn’t recommend him highly enough.

31 de marzo de 2026
Opinión espontánea
Logotipo de Heron Financial

Respuesta de Heron Financial

Thank you for your lovely review and for your continued trust over the past five years. We’re so pleased to hear Aidan has consistently provided such knowledgeable support throughout your mortgage journey!

Valorada con 5 estrellas sobre 5

Dalia has been a superstar!

Dalia has been a superstar! Responsive, patient, and proactive. Buying home in the UK is super stressful, so having someone you can trust to do a good work on your behalf is priceless. Fully recommend Heron Financial (especially Dalia!)

31 de marzo de 2026
Opinión espontánea
Logotipo de Heron Financial

Respuesta de Heron Financial

Thank you for your lovely review. We’re so pleased to hear Dalia provided such responsive support throughout your home-buying journey!

Valorada con 5 estrellas sobre 5

Our Go To Mortgage Broker for Over Five Years

Heron Financial have been our mortgage brokers for over five years and we’ve used them for mortgages, remortgages and general advice. The team are always incredibly friendly, professional and genuinely focused on finding the best options for their clients. Communication is excellent and they make the whole process smooth and stress free. We wouldn’t hesitate to recommend them. Fantastic service every time.

31 de marzo de 2026
Opinión espontánea
Logotipo de Heron Financial

Respuesta de Heron Financial

Thank you for your lovely review and for your continued trust over the last five years. We’re so pleased to hear Heron Financial has been able to support you!

Valorada con 5 estrellas sobre 5

Great experience

Great experience, start to finish, really helpful and responsive.

28 de enero de 2026
Opinión espontánea
Logotipo de Heron Financial

Respuesta de Heron Financial

Thank you for your lovely review. We’re so pleased to hear you had a great experience!

Valorada con 5 estrellas sobre 5

Outstanding Service

I’ve been using the services of Heron Financial for the last two years and I cannot fault them. The mortgage advisors, protection advisors and case progression team are all super friendly and knowledgeable. I’ve been well informed every step of the way and always receive the best rates on the market. I would recommend Heron to any first time buyers or those re-mortgaging.

27 de marzo de 2026
Opinión espontánea
Logotipo de Heron Financial

Respuesta de Heron Financial

Thank you for your lovely review and for your continued trust over the last two years. We’re so pleased to hear you’ve had such a positive experience!

Valorada con 5 estrellas sobre 5

Mortgage advice for a New Build Property

I reserved a new build property at the turn of the year and the developer recommended Heron Financial to me. I’m very glad they did! Dalia was assigned to my case and throughout she was very friendly, quick to respond and always happy to help. She really worked with me when the property was undervalued and helped me achieve the best outcome. Similarly, Leona was assigned to my case after the Mortgage was all agreed and she also went above and beyond to keep me informed with every step. Nothing ever seemed to be any bother and I’m super grateful to them both. Can’t recommend them, and Heron financial, highly enough.

25 de marzo de 2026
Opinión espontánea
Logotipo de Heron Financial

Respuesta de Heron Financial

Thank you for such a lovely review. We’re so pleased to hear Dalia and Leona were able to support you so well throughout your new build mortgage journey!

Valorada con 5 estrellas sobre 5

Thank you!

The team at Heron Financial have been incredibly supportive throughout the mortgage process. Kane always kept me up to date when needed and explained everything clearly to me at every stage.

18 de marzo de 2026
Opinión espontánea
Logotipo de Heron Financial

Respuesta de Heron Financial

Thank you for your lovely review. We’re so pleased to hear the team were able to support you throughout the mortgage process, and that Kane kept you well updated!

Valorada con 5 estrellas sobre 5

10on 10 service best in class Gisel…

10on 10 service best in class Gisel Leona and Ailsa.

23 de marzo de 2026
Opinión espontánea
Logotipo de Heron Financial

Respuesta de Heron Financial

Thank you for your lovely review. We’re so pleased to hear Gisel, Leona and Ailsa provided such excellent service!

Valorada con 5 estrellas sobre 5

We’ve used Heron Financial from the…

We’ve used Heron Financial from the very beginning of our mortgage journey and have gone through several remortgage processes. Our experience has been fantastic, they’ve been very useful and on top of our case all along. Kane and Leona have been outstanding.

22 de marzo de 2026
Opinión espontánea
Logotipo de Heron Financial

Respuesta de Heron Financial

Thank you for your lovely review and for your continued trust throughout your mortgage journey. We’re so pleased to hear Heron Financial has been able to support you from the very beginning and through several remortgages along the way!

Valorada con 5 estrellas sobre 5

Consistently excellent

We’ve worked with Kane for the past 4 years, and the service has been consistently outstanding. He has made every step of the process clear, stress-free, and tailored to our needs. His knowledge, responsiveness, and genuine care really provides us with confidence. We couldn’t have asked for better support securing our mortgage and highly recommend.

20 de marzo de 2026
Opinión espontánea
Logotipo de Heron Financial

Respuesta de Heron Financial

Thank you for your lovely review and for your continued trust over the past 4 years. We’re so pleased to hear Kane has consistently provided such outstanding support!

Valorada con 5 estrellas sobre 5

Easy to talk to…

So far I’ve been very impressed with Heron. They are easy to talk to and genuinely seem to have our best interests at heart. I trust them to find the best deal for us going forward.

16 de marzo de 2026
Opinión espontánea
Logotipo de Heron Financial

Respuesta de Heron Financial

Thank you for your lovely review. We’re so pleased to hear you’ve been so impressed with Heron so far and that the team have been easy to talk to throughout!

Valorada con 5 estrellas sobre 5

Excellent service!

Brennan and Chloe have been so helpful at giving me advice and not only providing information but also breaking it down for me to understand better. Being a first time buyer is quite overwhelming but they've made the process really seamless!
I appreciate that they're always on hand if I have any questions and they've been great with their communication.

2 de marzo de 2026
Opinión espontánea
Logotipo de Heron Financial

Respuesta de Heron Financial

Thank you for your lovely review. We’re so pleased to hear Brennan and Chloe have been able to make your first-time buyer journey feel more manageable and less overwhelming!

Valorada con 5 estrellas sobre 5

The whole process has been easy and…

The whole process has been easy and we’ve been kept up to date with all that’s happening thank you all involved for keeping it simple

13 de marzo de 2026
Opinión espontánea
Logotipo de Heron Financial

Respuesta de Heron Financial

Thank you for your lovely review. We’re so pleased to hear the whole process felt easy and that you were kept up to date throughout!

Valorada con 5 estrellas sobre 5

Exceptionally friendly and professional…

Exceptionally friendly and professional service. The mortgage application process was smooth, efficient, and far better than I expected. Truly the best experience I’ve had applying for a mortgage.

12 de marzo de 2026
Opinión espontánea
Logotipo de Heron Financial

Respuesta de Heron Financial

Thank you for your lovely review. We’re so pleased to hear you found the service both friendly and professional, and that your mortgage application process felt smooth and efficient throughout!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más