hexocare.com Opiniones 

I ordered the orthopedic bunion sandal . I paid 50 $ for the same pair I have now that I only paid 15$. These r the worse pair of sandal that I have ever ordered on line & overprices poorly made plastic uncomfortable shoe. I am on a limited budget & thought these would b better made than the other pair I have now . But they are worse. I will NEVER order from this company again. I am disappointed . Nothing they can say will make these expensive uncomfortable shoes better.

verbandschoenen besteld. nou, had ik dat maar niet gedaan, ze blijken veel te breed te zijn. heb HexoCare gemaild, en ja hoor, nu komt het:

Oh, nee! Het spijt me dat te horen.
We kunnen je helpen met een retourzending, maar dan moet het wel teruggestuurd worden naar het aflevercentrum waar het vandaan kwam. Als ik naar je bestelling kijk, zie ik dat deze is verzonden vanuit ons verwerkingscentrum in Shenzhen, China.

Houd er rekening mee dat de verzendkosten hoog kunnen zijn vanwege het gewicht van het pakket en de afstand, en dat is de verantwoordelijkheid van de klant; maar ik heb zojuist met mijn manager gesproken en we hebben een optie bedacht die voordeliger voor je kan zijn.

Wij, als bedrijf, zullen hoe dan ook verlies lijden op deze bestelling, dus dit is wat we kunnen doen om het gemakkelijker voor u te maken:
We laten je het artikel graag houden (misschien komt het ooit nog van pas, misschien kun je het cadeau doen) om te voorkomen dat je de hoge verzendkosten moet betalen, en we betalen je nog steeds direct 20% van wat je hebt betaald terug. Dat kan uiteindelijk iets meer zijn dan wat je zou overhouden als je retourkosten zou betalen, dus ik denk echt dat dit een stuk goedkoper zou zijn. We nemen het verlies, geen probleem. Jouw geluk = ons doel.

dus m.a.w. je bent gewoon de pisang, weg €79,99

They said there were shipping delays for two weeks didn’t process my order then I hear back from them that my order has been canceled that my request and I never even canceled the order. I’ve been patiently waiting just to have my order canceled. I would never recommend.

Dont bye from them!I bought a skin care machine, cost 70$, work 10 min and They want to refund me 20%!!!! Don’t bye anything from them!

Very nice couch seat pillow! I really needed this!

This company was very good at updating us on the progress of our package after it was shipped.
It arrived in good shape, and while it took a while to get to us, considering the distance it was traveling, it didn't take all that long.

Vreeselijke chinees website dagen geleden iets besteld ze hebben niet eens opgestuurd
Zijn super duur ook

I had to chase and chase this product over weeks. I was told to just wait a few business days because sometimes there were delays. The supposed ‘orthopaedic cervical ergonomically designed’ pillow finally arrived this morning in a ball. Literally so squashed in to the cheapest packaging that I thought someone in my household had ordered a basketball. It came wth no official paperwork. I’m pretty sure my $100 Danish pillow came from China. It looks extremely cheap. Don’t bother ordering from here if you are after a quality product, which for that price I thought I was getting.

Uitstekende klantenservice

Onlangs een product gekocht en zeer goed geholpen door Mikkel Jensen.
Vanaf het eerste contact werd ik vriendelijk en professioneel geholpen.
Mijn vragen werden snel en duidelijk beantwoord.
Fijn om zo begeleid te worden.

Cheap product - poor instructions.
Advertisement doesn’t match quality is very poor. Very disappointing will be returning but reviews say it’s near impossible. Shame on shop for supporting this company. Won’t be ordering anything on shop again.

J’ai passé commande le 24 janvier.
Je ne l’ai toujours pas reçu et la société a le culot de me demander d’évaluer mon achat.
CE SITE EST UNE ARNAQUE.
À FUIR ABSOLUMENT

I rarely write reviews, but my experience with this company has been so disappointing and misleading that I feel COMPELLED TO WARN OTHERS. The product I ordered was advertised as a high-quality item, but what I received was nothing like the description. The item was cheaply made and overpriced—a far cry from what was promised in their advertisements.

What’s even more infuriating is their so-called “easy” return process. The company assures you that returning a product is a breeze, but once you reach out to customer service, you quickly learn that it’s anything but. They suddenly inform you that returning the product is nearly impossible, requiring you to pay for shipping to an address that raises red flags—a location in Denmark that feels suspicious at best. On top of that, they tack on a restocking fee that ends up costing more than the price of the actual product. In other words, you’re essentially paying extra to return an item you never wanted.

This experience felt like a well-orchestrated SCAM. Misleading advertising, subpar products, and a return policy designed to trap customers are unacceptable practices. Save yourself the hassle and disappointment—steer clear of this company.DO NOT BUY ANYTHING FROM THIS COMPANY.

SCAM

The company is spamming 5 star reviews on THIS website to boost their rating!!!!

Have a look at the fake 5 star reviews they're leaving - the title says "great blackhead remover" but the review then talks about neck massager!!!

ARNAQUE !! L’appareil ne marche pas . Depuis le jour de réception de l’appareil , je demande le remboursement et aucune réponse à mes 3 mails . Ne surtout pas acheter !

Hier een paar schoenen gekocht voor 79,99 wat kwaliteit Ali express is.
Ze willen het niet retour nemen en geen geld teruggeven.

Très déçu! J'ai commandé des lunettes loupes. Et je n'ai reçu que le dispositif d'éclairage. Ça fait 2 semaines que j'envoie des mails au service client pour leur demander un remboursement ou le reste de ma commande. Je n'ai jamais reçu de réponse !! C'est une véritable arnaque !! Ne commandez rien chez eux!

Ordered hexo care product for Christmas gift. Since it takes up to 18 days to deliver, I ordered in mid November.
Product came in in Dec 5. Wife opened on Dec 25. It wasn't what we thought it was. Started return on Dec 26 and was told policy is 14 days and it had been 20 days. After several emails on my part to try to convince them they kept saying 14 days and no refund. STAY AWAY FROM THIS COMPANY.

i bought hexopatch natural knee pain relief kit. Except for very very very minimum warm (and since its fitted under the knee, knee itself dont feel the warm at all. Warm felt under the knee) and didnt relief ANY pain at all

Its not expensive but it also wont work.Delivery was considered ok. Wont recommend, stay away

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Update on 30Dec2024

I wrote to Hexocare about their products. Further to this the plaster cause allergies. I tried cleaning my knee with saline but its still very super itchy and i had to discard the plasters. Without going so far to read my email, this is their reply
=======================
We, as a company, will be at a loss on this order either way, so here’s what we could do to make things easier for you:
We’re happy to let you keep the item (maybe it comes in handy one day, maybe it can be gifted), in order to help you avoid paying the hefty shipping fees, and we’ll still instantly refund you 20% of what you paid. That may end up being a little more than what you’d be left with if you were to pay a return fee, so I really think this would be a lot cheaper. We’ll take the loss, no problem. Your happiness = our goal.
==========================
Anyone who missed this note the important points
1) I can keep the product which i stated in email i have discarded
2) I have to pay a "RETURN FEE" which email didnt state how much, perhaps the 20% which they are going to offer to refund me

Does this make any sense? That i have a pay a "RETURN FEE" to get a 20% refund? I paid $29.99 for the product will be given a 20% refund which will amount to just $6 but had to first pay a "RETURN FEE". so assuming that "RETURN FEE"=$6 (and they didnt even state whats the return fee, it can be even another $29.99) just to get $6, i have to believe this and get subjected to being scammed by Hexocare further
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If you are willing to get scam, which i felt i am in buying an inferior product that does nothing except caused allergy, you are welcome to purchase an item from them. Hexocare should be taken to court and a class action suit should be started on this company

Has anyone encountered a company that offered you a 20% refund asking that first you should pay a "RETURN FEE"

*NOTE: I reply to them that their reply will be posted to Trust Pilot, to further let others note about their highway robbery behavior to scam customers in their inferior products and yet scammed customers again by offer a 20% REFUND (NOTE not 100% refund) for unspecified "RETURN FEE". I didnt pay them any more money and should have stay away the first time if not for their fancy advertisement and carefully crafted deep fake testimonies and descriptions

Site ziet er heel netjes en betrouwbaar uit, Nederlands mailadres, adres in Denemarken. Ik bestel een paar zolen, duurt lang voor ik iets ontvang. Na een paar weken krijg ik eerst een mail van China(!) post dat mijn pakje naar een verkeerd adres is gestuurd. Ik stuur een mail naar de klantendienst dat ik gene goedkope brol besteld heb in China, maar iets op een Europese website. Ik krijg enkel een antwoord dat mijn pakje onderweg is, verder niks. Uiteindelijk is het toch aangekomen. Het product ziet er uit zoals op de website, maar vertoont na een paar weken al serieuze slijtage. Zoals eerder gezegd en gedacht, dure Chinese brol.

Awful, paid for speedy service and it took 18 days to arrive!
Ordered extra wide, velcro fastening shoes for an older man.
1) Cheap fabric, not waterproof
2) smell awful, realize now that this is the smell of glue
3) Truly awful, thought I was ordering from Dutch company but this is just another name for Temu type store only these aren’t cheap
4) Return possible but only if you pay for it.