hexocare.com Opiniones 

DISHONEST COMPANY. I ordered expensive sandals from their website. Arrived 3 weeks later falsely advertised cheap, sandals, horribly made, I can not wear. When I contacted them they said it’ll will be expensive for me to return them because I’d have to send them to Denmark. So they told me to keep them and they offer 20% back. I refuse and tell them it gonna cost me 15$ to send it back. They say I have to pay really more to track the package otherwise it will get lost. They gave me false adresse. You can see in google earth it's a appartment. They never refund me
Don’t order from them you’ll be ripped off

Good product. Shipping wasn’t too bad considering tariffs and coming from China.

Good communications, good shoes!

Super Cheap product. Definitely not worth the money. The strap is too short and it doesn't stay on the hook. It kept coming off. This device is waayyyy too overpriced. I found the exact same thing on Temu for $10 and it works great.

You pay to expedite shipment. The statement says “you should receive your soon. A month later they still had not arrived. No wonder the were on a slow boat from china. When called they just made excuses. Then offered me a 20% credit which I never received. The shoes look cheap, as well.

The shoes delivered were terrible quality and more like a bad $5 Temu order than $90 shoes. Now the problem is to obtain a refund Hexo have advised the shoes must be returned to Denmark from NZ. The cost of this is prohibitive. It is also against both NZ and EU law. This company I think is a dropshipper of Chinese items and clearly a scam. Do not use them you shall regret it. Their shoes are $90. I found the identical photo and shoe on Ali express for $12 nzd. Clearly dropshipping scammers

Meer dan 10 dagen geleden iets besteld met (zogezegde) hoge korting. Nog niks ontvangen. Klantendienst gecontacteerd. Zouden antwoorden binnen de 24u. Niks ontvangen. Hexocare heeft een Nederlands webadres, maar dat is misleiding.

Het product heeft een hele matige pasvorm. Kwaliteit is matig.

Er is een retour en restitutie beleid, dat lijkt prima.
Totdat je iets wilt retourneren. Is lastig, ze bieden 20% terugbetaling aan, omdat retour sturen lastig is voor hun.
Na herhaaldelijk aandringen van mijn kant, niet verder gekomen.

Het heeft alle schijn van een dropship handel.
Mails die erg lijken op Chatrobot berichten.

Ik heb een claim bij PayPal ingediend. Die kiezen partij voor de verkoper.

Site lijkt keurig en betrouwbaar. Allemaal nep. Retourbeleid wat ze niet nakomen.

Niks bestellen!!!

I like to wear minimalist shoes, but I do need arch support. These seem well made with good arch support and fit easily into my shoes. They do have a musty smell but I am not sure if it’s from being in transit. They did travel over the big pond, after all!

I love this product... As A.
Massage therapist and fitness professional, i See people with neck issues everyday.. mostly posture related... this device is very helpful for that.. i'm using it myself first and promoting it for my patients and clients..
It is a bit hard plastic.. But I'm figuring out how to position it for most comfort..

I bought one of the snoring devices to help basically soften my BF snoring as he is REALLY bad. Can't sleep at night when he falls asleep first. Not only does the device not work, it doesn't even change settings like it said it did on the "instructions" and I didn't even receive the second thing I bought to go along with combating my bf snoring. Overall this device does not work and it's not worth the long wait for it to ship for it to not work.

Drama! Je denkt bij een gerenommeerd bedrijf te bestellen, site ziet er goed uit. Maar helaas blijkt het vanuit China te moeten komen.(had zelf nog beter moeten opletten?)Dure orthopedische slippers besteld maar na 4 weken nog niets ontvangen. Volgens track en trace is mijn bestelling nog steeds in China.

Update: eindelijk mijn orthopedische sandalen ontvangen. Wat een slechte kwaliteit, slecht gelijmd en gemaakt van plastic. Dat voor €54,95. Echt onacceptabel!!
Gemaild met de klantenservice en als antwoord de standaard mail zoals je terug kunt lezen in eerdere reviews.
Retourneren mag naar China, de retour kosten zijn absurd hoog, zodat je dat uit je hoofd laat. Compensatie is 20% van je aankoopbedrag. Dus nog opgescheept met aliexpress kwaliteit voor een hoog bedrag. Schandalig!!

Great product with a very helpful staff

The product was not as advertised, very cheaply made, did not support my feet nor was it " orthopedic". My foot was left with a reddish tint after wearing them for a short time. I was very disappointed.

The support provided for bigger chested women really eases the pressure on the shoulders and back.

Michelle in Customer Support was super helpful.
I had initial resistance to order when I saw the company had a Denmark address.
Then I saw it was coming from China but Michelle tracked the shipping immediately and I felt assured there was someone I could communicate with.

First off, I customarily do not write reviews unless they are warranted, truly. For full context, I contacted the company only to inform that it was one of the best, strongest back supports I have ever used but I had an issue with the Velcro coming unglued and believe that you all need that information to improve. In short, without hesitation, the team responded and offered to issue a replacement at no cost. I greatly appreciate the values of standing behind your product and am huge on loyalty. Not a question that when needed, I would order from you all again.

HORRIBLE, DISHONEST COMPANY! I ordered expensive sandals from them, over 3 weeks later received a crappy plastic pair of sandals. Totally false advertising. Also on their website it says ‘14 day return policy.’ When I contacted them to return them, they said it’ll be expensive to return them because I have to send them to Denmark at my expense. They told me to keep them and only offered 20% back. They’re not even usable. Do not order from them

The plastic on the item was cheap, the springs were weak . I purchased the stabalizing knee support pads. The return policy is so horrible, (I'll let you see thier response email,see below)
Thank you for contacting us, we’ll be more than happy to help!

Stats here
Oh, no! I’m so sorry to hear that.
We can assist you with a return, however, it would have to come to our Danish address (most of our customers come from the EU, that’s why we have it there).
Please note that shipping costs may be high due to the weight of the package & distance, and they’re the responsibility of the customer; but I spoke to my manager just now and we came up with an option that might be more beneficial for you.
We, as a company, will be at a loss on this order either way, so here’s what we could do to make things easier for you:
We’re happy to let you keep the item (maybe it comes in handy one day, maybe it can be gifted), in order to help you avoid paying the hefty shipping fees, and we’ll still instantly refund you 20% of what you paid. That may end up being a little more than what you’d be left with if you were to pay a return fee, so I really think this would be a lot cheaper. We’ll take the loss, no problem. Your happiness = our goal.
Ends here
It also took over a month to arrive.
It's almost comical. I'll let you decide if you would purchse , just on the reply alone.

Just to add this note, Seems like they paid Google not to have you, be able to leave a review on google.

I was looking for a specific Merrell sandal and Hexocare's knockoff was represented as such. The email verification of my purchase let me know I had inadvertently ordered a non-Merrell knock off so I contacted Hexocare's customer service through their website to cancel within 15 min of purchase. They ignored the request and the next communication was a shipping notification. I have refused delivery via USPS and watched to verify USPS scanned the package as refused. Hexocare is still refusing to refund my purchase price because they haven't "received it." I have no control if they "receive" but I know it's been sent in the USPS system. This company is an unreliable scammer .