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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Bought a 2nd video doorbell in January 2024. Set up & worked ok until....I got an email in May 2024 saying they were no longer trading but . ...I'd still get updates etc so item would work. Well ...it... Ver más

Valorada con 4 estrellas sobre 5

I've bought a second leak monitor and after my initial experience they work well, i.e. connectivity to WiFi is maintained, they report leaks accurately. Only drawback in remote locations they have to... Ver más

Valorada con 5 estrellas sobre 5

Recently purchased a Smart floodlight camera which became faulty (sound issue) a few weeks after installation. Contacted Hey and their support team went through all they could to fix however ultimatel... Ver más

Valorada con 5 estrellas sobre 5

Fab bulbs and useful interface, note if you have dimmer switches you need ones designed for LED bulbs, currently I have the old style dimmer switches that don't don't well with LED, this causes flicke... Ver más

Información sobre la empresa

  1. Tienda de electrónica

Escrito por la empresa

Hey! has been created to bring a simple, all in one solution to the smart home industry. With simplicity & innovation at the heart of hey! we hope to bring you the perfect smart solution for your home. We provide a bespoke smart home kit, designed around your lifestyle and home, that is easy to install, without losing functionality. We thought about every step of the journey to ensure you get the best product and the best service.


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

271 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,5

Todas las opiniones

(271)

0 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Great product at a great price

Great product at a great price. The only reason not to leave 5 star review was due to the delivery being delayed somewhat. Would definitely buy again though.

12 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fab bulbs and useful interface

Fab bulbs and useful interface, note if you have dimmer switches you need ones designed for LED bulbs, currently I have the old style dimmer switches that don't don't well with LED, this causes flickering of the smart Bulbs, bear this in mind if you're buying them. The flickering can be avoided on certain settings. Love the good energy efficiency rating, no other bulbs on the market are this high.

6 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Nice idea, didn't work

I ordered a smart plug and just couldn't get it to work, so it's just sat in the cupboard.

6 de enero de 2023
Opinión espontánea
Logotipo de Hey!

Respuesta de Hey!

Hey Emma, I'm sorry to hear you've had issues with this device,
We'd be happy to run you through the troubleshooting steps to get this working for you, if you would be able to reach out to help@heyimhome.co.uk one of our advisors will walk you through the steps

Thanks
Hey Team

Valorada con 4 estrellas sobre 5

2 Powerstrips, great but expensive.

I bought 2 smart power strips from hey! I have been happy so far with them, but I definitely misunderstood their capabilities. Because they have the smart plugs too, which read output as well as being able to control them remotely.

The power strips can only be remotely controlled and will not show you how much power has been used. So if you want that, you need the power strips AND the smart plugs.

Which becomes very we expensive.

But they are much better than my old powerstrips and I do love being able to switch them off remotely.

If I could have enough money to buy power strips, and power plugs for every plug in the house, I would.

31 de diciembre de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Smart Bulbs

Bought smart bulbs, easy to set up, have most of the features you'd expect with bulbs at this price and not had any major issues yet 👍

6 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant Service by Hey Staff

We haven’t set up our door bell or camera as yet … but I had to phone with questions (as oldies we’re not up with modern technology etc)
Was good to chat with someone, as on email too …
Questions answered & sorted … just gotta set it all up now !!
But have been told - any probs to ring for help …
Where do you get service like that these days ???
Thanks 🙏 Hey Staff

8 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

100% reliability & easy use.

Great products and fast delivery. They’re so simple to set up and from my experience work perfectly. Three separate plugs in different rooms help life run smoothly. Fantastic ❤️

6 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

Quick delivery, great products and provided support when needed. I needed support in getting spare screws for the doorbell and after being provided with super fast responses via emails they arrived the next day.

1 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic

Fantastic. I turn on power remotely for the heater, computer and printing machine. I have a garden studio. The printing machine is used for foil printing. It takes 2 hours to come up to temperature. What better way than to be tucked up in bed with a coffee early in the morning a get the studio warm, laptop charged and printer ready

6 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

doorbell camera

I have the doorbell camera. I like the fact that I don’t need to use cloud storage and the picture is really good.

31 de agosto de 2022
Opinión espontánea

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