hifimusicsystems.co.uk Opiniones 

36
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Bought a personal CD player. The information on website was very good , the service and the delivery was very fast, so all in all a big thumbs up 👍

Valorada con 5 estrellas sobre 5

Quick delivery. Pleased with all of the features on the hi-fi system. No trouble with the DAB radio, or CDs skipping (which other people have commented don’t work for them). The free gift arrived s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've found this company to be very helpful. We have had two faulty Steepletone products - not the retailers fault but they have been really helpful in liasing with the manufacturer to get things resol... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

where do i start i was supposed to have a free gift with this unit no go ! contacted the supplier never replyed the unit tends to skip at the end of tracks on cd not all but its very irritating whi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de música
  2. Tienda Hi-Fi
  3. Tienda de audio para el hogar

Escrito por la empresa

Welcome to HiFi Music Systems, the UK’s premier distributor of Steepletone products. We specialise in offering a wide range of high-quality jukeboxes, record players, music systems, and unique audio products designed to enhance your home listening experience. As an authorised Steepletone distributor, we guarantee authentic products and exceptional customer service. Explore our carefully curated collection of retro jukeboxes, Bluetooth music players, and vinyl record players – perfect for music enthusiasts who value both quality and style. Whether you’re looking for a modern HiFi music system or a vintage-inspired jukebox, we have the perfect solution to suit your needs. Our products combine cutting-edge technology with timeless design, delivering rich, clear sound for every listening preference.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

36 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 50% de las opiniones negativas

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4,3

Todas las opiniones

(36)

34 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Personal CD player

Bought a personal CD player. The information on website was very good , the service and the delivery was very fast, so all in all a big thumbs up 👍

29 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you to Mark

Having placed my order, I realised that I had ordered the wrong model. I contacted the sales department and received a reply from Mark who advised me to re-order the correct model and further advised that a refund for the original order would be given. Unfortunately due to an error on my part, I re-ordered from a different company. Mark telephoned me immediately and assisted me in rectifying my error.
I cannot thank Mark enough for his courtesy, kindness and help during this process.
My new order, The Phoenix model, has arrived and the refund for my original order has been made.
My grateful thanks again to Mark for his patience and understanding.

31 de mayo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

One track wonder for me!!

Arrived ok but on the first track - and it was sounding good just packed up!! Really disappointed- will try another manufacturer as this quality for the money is not acceptable.

23 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Swift & positive

My order was received in good time in well packaged box. All was as expected. I had reason to contact the Company in advance of the delivery and my response was swift and positive.

15 de mayo de 2026
Opinión espontánea
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Respuesta de hifimusicsystems.co.uk

Thanks for leaving the great review it's much appreciated.

Valorada con 5 estrellas sobre 5

Extremely helpful

I've found this company to be very helpful. We have had two faulty Steepletone products - not the retailers fault but they have been really helpful in liasing with the manufacturer to get things resolved. Mark has been polite and reasurring and I would use them again, just wouldn't buy another Steepletone product.

20 de mayo de 2026
Opinión espontánea
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Respuesta de hifimusicsystems.co.uk

Thanks for the review I'm sorry you've had a bad experience with your steepletone Products. As you know we're in contact directly with Steepletone hopefully we'll be moving forward with the latest problem today
Thanks for your continued patience.

Valorada con 5 estrellas sobre 5

Cannot fault the service from these…

Cannot fault the service from these guys!
Superb price for a really nice player and the delivery was very fast too.
Thank you for the superb service 👌

12 de mayo de 2026
Opinión espontánea
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Respuesta de hifimusicsystems.co.uk

Thanks for your review pleased your happy with the service you received and the unit purchased.

Valorada con 4 estrellas sobre 5

Would buy from here again

Came when promised hifi works well and sounds nice

15 de mayo de 2026
Opinión espontánea
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Respuesta de hifimusicsystems.co.uk

Thanks for leaving your review it's much appreciated.

Valorada con 5 estrellas sobre 5

Ordered the Camden and wasn't…

Ordered the Camden and wasn't disappointed it arrived very well packaged and unbelievably easy to set up, sound quality is fantastic, I'm loving my record player. There is absolutely nothing to dislike about this amazing bit of kit.

1 de mayo de 2026
Opinión espontánea
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Respuesta de hifimusicsystems.co.uk

Thanks John for your great review very pleased your happy with the Camden unit hope you enjoy playing your old vinyls.

Valorada con 2 estrellas sobre 5

Boston 5-in-1 hifi - great unit, awful delivery experience

The product itself (Steepletone Boston XP 5-in-1 hifi) is great so far, although record player could be improved with a simple lever to lift the needle arm, to avoid manual lifting.
However the service and delivery from Home Hi-Fi Systems was awful, one mess up after another. First they sent the completely wrong order (despite the unit name being cleared displayed on the outside of the box), then asking me if i'd be willing to accept this wrong unit. After advising they'd arrange collection of the wrong unit and posting of the correct one this wasn't done for a few days, then resulted in 3 days waiting in for failed collections/deliveries, particularly as the 'couriers' decided to send it in the wrong direction to the other end of the country. Total farce.

28 de abril de 2026
Opinión espontánea
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Respuesta de hifimusicsystems.co.uk

Hi Dan, we're sorry to hear you've received a bad experience with your purchase. I can only apologise on behalf of the Steepletone warehouse for the picking error and the couriers for the failed collections. Pleased everything was resolved in the end and your now enjoying the correct unit purchased.
We'll make sure the issues mentioned are addressed and try better next time.

Valorada con 5 estrellas sobre 5

No problems with any features. Recommended

Quick delivery. Pleased with all of the features on the hi-fi system. No trouble with the DAB radio, or CDs skipping (which other people have commented don’t work for them). The free gift arrived separately the following day from delivery. Reliable make. Good value for the money. I’d definitely recommend the Steepletone Hi-fi.

22 de abril de 2026
Opinión espontánea
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Respuesta de hifimusicsystems.co.uk

Hi Anne, thanks for leaving the great review we're pleased your happy with your purchase.

Valorada con 5 estrellas sobre 5

Great System

Purchased this record player after comparing it with other makes, sound is excellent, delivery very fast, easy to set up. Would definitely recommend this product.

22 de abril de 2026
Opinión espontánea
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Respuesta de hifimusicsystems.co.uk

Thanks Shaun for the great review pleased your happy with your purchase

Valorada con 3 estrellas sobre 5

where do i start i was supposed to have…

where do i start i was supposed to have a free gift with this unit no go ! contacted the supplier never replyed
the unit tends to skip at the end of tracks on cd not all but its very irritating which i had not bought this unit my old one was far superior have lost interest in playing anything else total waste of money

16 de abril de 2026
Opinión espontánea
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Respuesta de hifimusicsystems.co.uk

We’re sorry to hear this. We have checked our records and can confirm that the FOC items were definitely dispatched, so it appears they may have been lost in transit. We will arrange for replacement items to be sent out again as soon as possible.

Regarding the issue with the unit, if the problem is still persisting, the item can be returned for a replacement.

Valorada con 5 estrellas sobre 5

Steepletone Houston XP 6-in-1 Music…

Steepletone Houston XP 6-in-1 Music System with CD Player Bluetooth DAB+/FM & USB Wireless Speakers (Silver & Black) everything about purchasing this music system from ordering to deliver was easy and fast. A music system that has a wonderful sound and plays records without any issues that I have found with other music systems. I would always recommend them!

20 de enero de 2026
Opinión espontánea
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Respuesta de hifimusicsystems.co.uk

Thanks Marie for the great review it's much appreciated 🙂

Valorada con 5 estrellas sobre 5

Sound quality and ease of use are fantastic

My hi fi arrived in great condition and on time, I honestly think that my old vinyls have never sounded so clear the sound quality is very good.
All in all a fantastic purchase.

20 de noviembre de 2025
Opinión espontánea
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Respuesta de hifimusicsystems.co.uk

Hi Neil, we're pleased your happy with your purchase 😀

Valorada con 5 estrellas sobre 5

Music centre arrived on time and in…

Music centre arrived on time and in great condition.Works great and sound quality brilliant.Easy to operate.Would highly recommend Steepletone music.

19 de abril de 2026
Opinión espontánea
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Respuesta de hifimusicsystems.co.uk

Thanks for the lovely review

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