Hills Waste Solutions Ltd Opiniones 

115
•
TrustScore: 4 sobre 5

3,9

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Sometimes just don’t turn up, today I spoke to them as they were leaving without the bin and they said they wouldn’t take it as already marked the job as failed even though they were parked outside th... Ver más

Valorada con 5 estrellas sobre 5

Receiving Bulk Waste has been a particular success as far as we are concerned. No bad reports back from the haulier means all is well. Ryan has played a good role in getting this set up.

Valorada con 5 estrellas sobre 5

We have weekly collections from Hills Waste Solutions for our business general waste and recycling. We found the help provided by Zoe Ratcliff excellent and refreshingly honest. Our regular driver G... Ver más

Valorada con 5 estrellas sobre 5

We received excellent service by Jonathan and Robert from Hills' Purton Depot! They came to let us know the bin store padlock code would no longer work and actually help getting it open, while being v... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de tratamiento de desechos
  2. Servicio de business-to-business
  3. Servicio de recolección de residuos

Sobre Hills Waste Solutions Ltd

Escrito por la empresa

Making business waste management easy.

Hills Waste Solutions operates across all business sectors and has a proud heritage of serving local business communities across Swindon, Bath, Bristol and the surrounding areas.

As a responsible waste management business, we care about looking after our environment, which is why when we collect your waste materials, we’ll recycle as much of them as possible.

Our dedicated team of waste management experts will provide you with the most appropriate waste solutions for your business that could help reduce costs and increase the amount of waste recycled in order to limit the environmental impact.

We pride ourselves on offering all our customers complete satisfaction, so we value your opinion. We feed back all genuine reviews to our teams in order to continuously improve the service we provide.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

115 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 40% de las opiniones negativas

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3,9

Todas las opiniones

(115)

21 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

It's always nice to go down to site and…

It's always nice to go down to site and see the rubbish has been taken away, it's like we have magic refuse persons as I don't see them turn up but the rubbish has gone. The back office team are also great and deal with things efficiently.
Well done and thank you.

13 de junio de 2023
Opinión espontánea
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Respuesta de Hills Waste Solutions Ltd

Thank you so much for your great review of Hills and our team.

Valorada con 5 estrellas sobre 5

Prompt collections and great customer…

Prompt collections and great customer service on the occasions we've needed to get in touch. Highly recommend!

19 de junio de 2023
Opinión espontánea
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Respuesta de Hills Waste Solutions Ltd

Thank you for your feedback, We do pride ourselves on our customer service so always happy to help.

Valorada con 4 estrellas sobre 5

H Chen

Good service

19 de junio de 2023
Opinión espontánea
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Respuesta de Hills Waste Solutions Ltd

Thank you for your great feedback.

Valorada con 4 estrellas sobre 5

Reliable

You just do what you say you will do and these days reliability counts for a lot

19 de junio de 2023
Opinión espontánea
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Respuesta de Hills Waste Solutions Ltd

Thank you for your great feeback.

Valorada con 5 estrellas sobre 5

Efficient collection service

Great company who are efficient and flexible when we've needed extra collections. Reasonably priced and friendly customer service. Thanks, Riverside Cat Hotel.

19 de junio de 2023
Opinión espontánea
Logotipo de Hills Waste Solutions Ltd

Respuesta de Hills Waste Solutions Ltd

Thank you for your feedback. We pride ourselves on our customer service at Hills.

Valorada con 3 estrellas sobre 5

Hills was very helpful when we moved…

Hills was very helpful when we moved business premises. But they have since charged us incorrectly for the service provided and not refunded us yet.

1 de junio de 2023
Opinión espontánea
Logotipo de Hills Waste Solutions Ltd

Respuesta de Hills Waste Solutions Ltd

Thank you for your feedback if you give our customer support team a call we can look into this for you on 01793 714950 or an email at waste.sales@hills-group.co.uk

Valorada con 5 estrellas sobre 5

The customer service is very good and…

The customer service is very good and they are very helpful especially kelly Gibson in credit control.

12 de junio de 2023
Opinión espontánea
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Respuesta de Hills Waste Solutions Ltd

Thank you so much for your feedback. We pride ourselves on our great customer service.

Valorada con 5 estrellas sobre 5

Great service from Paige

Great service from Paige, keep me up to date on a regular basis with my request. Nothing was too much to ask ....👍👍👍

20 de abril de 2023
Opinión espontánea
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Respuesta de Hills Waste Solutions Ltd

Thank you so much for your great feedback

Valorada con 5 estrellas sobre 5

Heidi is an asset to Hills

Very impressed with the efficient service from Heidi.
Her responses to all my queries were timeous and on point. Refreshing to have a customer support advisor who is proactive and friendly.

21 de octubre de 2022
Opinión espontánea
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Respuesta de Hills Waste Solutions Ltd

Great thank you so much for you feedback

Valorada con 1 estrellas sobre 5

Hills are contracted by waste managed …

Hills are contracted by waste managed to collect our glass bins. Out of the last 4 collections only 2 have been made. The excess glass was to be collected from the first time,it was not. Hills did not inform waste managed the third party that they did not empty the bins on either occasion. Apparently I am to inform them if they do not collect!. It is now going to take 3 days for the complaint to be resolved and I have had to take a picture of the location of the bins on the premises. other collection has been completed with the bins in the exact same location. I have been charged for 2 collections where no glass collection took place. Along with a great deal of my time.

14 de junio de 2022
Opinión espontánea
Logotipo de Hills Waste Solutions Ltd

Respuesta de Hills Waste Solutions Ltd

Sorry to hear you have had a bad experience with us. If you can give us a call on 01793 714950 we can look into the problem regarding the location of your bins so we can resolve this. I am unable to comment on any charges you have had from waste managed as I am not privy to any of your account information. This would be something you would have to speak to them about. Kind regards The Customer Support Manager.

Valorada con 5 estrellas sobre 5

Thanks Hills and Thanks Geri

I have had to contact Hills a few times recently whilst doing some research and in turn placing an order. Each time Geri was superb. She was very helpful and happy to answer any and all questions I asked. Thank you for making the process of setting up a painless one!

12 de mayo de 2022
Opinión espontánea
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Respuesta de Hills Waste Solutions Ltd

Thank you for your review. This is great to see our team doing everything they can to help out our customers and making your waste management easy.

Valorada con 5 estrellas sobre 5

Great start!

Magda in the head office was very accommodating and efficient in getting our new account set up and organized at very short notice. The driver and vehicle loaders were also brilliant and informative at the 1st collection on when we would expect collections throughout the week. Would recommend using this company.

11 de mayo de 2022
Opinión espontánea
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Respuesta de Hills Waste Solutions Ltd

Thank you for your review, and for mentioning one of the customer support team, driver and loader. Great you are happy with the service you have received. From Customer Support Manager.

Valorada con 5 estrellas sobre 5

Good Company to work with

Hills are always a pleasant company to work with, they are easy to contact and willing to help when ever possible.

Magda in particular provides really good customer service, she is always polite and professional and nothing is too much trouble for her.

We have been a customer of theirs for 7 years

24 de marzo de 2022
Opinión espontánea
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Respuesta de Hills Waste Solutions Ltd

Thank you for your review, the team work hard to do anything they can to help our customers. It is great to have feedback to show how helpful and professional they are. Thank you for being one of our long term valued customers. From the Customer Support Manager.

Valorada con 5 estrellas sobre 5

very reliable and friendly staff…

very professional and friendly staff quick responses for booking and uplifting skips would recommend Hills Waste reliable skip exchanges Eurocell Recycle will use Hills for all skip exchanges in that area

14 de marzo de 2022
Opinión espontánea
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Respuesta de Hills Waste Solutions Ltd

Thank you Karen for you feedback , you are pleasure to work with. From Tracy the Customer Support Manager.

Valorada con 5 estrellas sobre 5

Great Sevice Tracy keeps us informed…

Great Sevice Tracy keeps us informed when exchanges will be made, and keeps in touch if there is going to be delayed.

11 de marzo de 2022
Opinión espontánea
Logotipo de Hills Waste Solutions Ltd

Respuesta de Hills Waste Solutions Ltd

Thank you so much for your review, You are a pleasure to work with. We look forward to continuing to work with you in the years to come. From the Customer Support Manager.

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