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Valorada con 1 estrellas sobre 5

Looks like I have been sold substandard product from Hitachi. Have complained to them earlier also however they say they have no records for same. Customer Service is ready for only paid support. I t... Ver más

Valorada con 1 estrellas sobre 5

This is another bad review about Hitachi tv 58HK6100UA. Bought in January 2021 so not two years old Same symptoms as others eg grey blue curtains then black cloud won’t buy Hitachi again. Has anyone g... Ver más

Valorada con 1 estrellas sobre 5

Ho installato un dual luglio scorso motore esterno rumorosissimo.Ho richiamato installatore assistenza e persino venditore dopo mesi di ripetuti appuntamenti i tre vili alla fine hanno detto è norma... Ver más

Valorada con 1 estrellas sobre 5

Smart TV 32 con poco più di 2 anni, quando ancora funzionava (male) appena comprata era lentissima, un software ingestibile, malfunzionamenti continui, accensioni random anche di notte, ... poi qualch... Ver más

1,3

Muy malo

TrustScore: 1.5 sobre 5

210 opiniones

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1,3

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(210)

8 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Potential Resolution

Similar to what has been posted in this thread, the screen just faded with a few green/grey lines appearing, during a film.

Update - If you have been through the process of speaking with tech support and customer services, you will by now have been informed that you will need to commission a third-party to receive an independent report stating the product contains a manufacturing fault. I decided to try out this method at the cost of £135 (pick-up, report and delivery included) and the results proved the product had a faulty TCON board. Argos live chat put in writing that they will cover the cost of this if a manufacturing fault is proven. Today, after submitting the report to their customer services HQ, I received confirmation that they will issue a pro-rata refund on top of the report cost. The pro-rata rate was worked by deducting my ownership time from their 6-year duty of care (about 20 months for me). I'm losing about £100 in total - It's not the most ideal or simple resolution and not a full refund, but it's something. I thought this may be useful if there are some considering this option but were put off by the cost of the report in comparison to the TV.

Side note - the cost to get it fixed was near enough the cost of the TV brand new (about £50 difference). I'll be returning the TV instore for the refund and reimbursement once I receive it back from the independent report company. Hope this helps.

4 de septiembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

58" 4K TV from Argos only lasted 18 months

Bought the 58" 4K TV from Argos 18 months ago. Turned the tv on the other evening and was greeted by a white screen with blue stripes as the screen had gone. It's past its 12 month warranty so nothing Argos could do that wouldn't cost me a fortune to sort out. Not damaged, not recently cleaned the screen, nothing happened out of the ordinary to it. Obviously there's something wrong with the Hitachi 58" as this is happening to others clearly. Disgusting waste of money.

31 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bought this 58” hitachi tv in November…

Bought this 58” hitachi tv in November 2020 and yesterday 29/09/22 turned the tv on for the kids to watch cartoons and after about 15 minutes the screen went a blue/grey colour with stripes wouldn’t mind but the tv in the front room is hardly used dour to having one in the kitchen/dinning area and kids having them
In their bedrooms I contacted argos they passed me onto hitachi who both fobbed me of as I purchased it over a year ago surely they can not get away with this

I have since been on live chat with argos and they have confirmed in writing that I have to pay for a registered engineer to have a look at my tv and confirm that the screen is faulty and also pay for a report then to send it to argos head office she put in writing that she guaranteed my money back or a replacement tv plus my money back for obtaining the engineers report.

30 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Assolutamente da evitare !!!

Ho comprato un TV da 50 pollici della Hitachi e dopo un anno ha presentato un difetto di congelamento dell'immagine (video a linee e colori diffusi), non permettendo più la visione.
Contatto dal sito Hitachi la ditta responsabile della garanzia la Givesit.it, che dopo avermi fatto attendere tre giorni apre la pratica per la riparazione. Ricontattati perchè non ho ricevuto nessuna risposta all'apertura pratica, mi viene comunicato il numero del centro di zona della mia città dove IO DEVO telefonare per apprendere basito che la consegna alla loro sede dell'apparecchio è a MIA CURA !?!?! Un 50 pollici ?? Ma scherziamo ?

29 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ho installato un dual luglio scorso…

Ho installato un dual luglio scorso motore esterno rumorosissimo.Ho richiamato installatore assistenza e persino venditore dopo mesi di ripetuti appuntamenti i tre vili alla fine hanno detto è normale.Ho macchine LG da 14 hanni silenziosissime.
Non montae Hitachi fanno schifo
se volete avere i nomi mi trovo a monopoli contatatemi

28 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

58 inch tv same issue!

It's crazy how I have had the same experience as almost all the reviews of the 58 inch tv... I got mine in Feb from Argos and got the black screen a couple weeks ago. I've reached out to Argos and Hitachi (who keep referring me back to Argos) to no avail as my tv is over the 1 year warranty... shocking how they are getting away with this

10 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

My sons bought this tv for Christmas…

My sons bought this tv for Christmas last year in Argos Went to turn it on two day and the scream was black There has been alot of people saying the same thing .So what Argos should do is to get everyone to bring them back and get there money back

24 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Hitachi 58HK6100U A Faulty Batch

Our Hitachi 58”TV just died!!! Only 18 months old. Argos said they can do nothing. Trading standards should really look into the batch of TV’s sold around Christmas period, clearly a faulty batch. We were told we must have dropped or impacted the TV by an Argos employee.. Nothing of the sort, just watching a program. Feel badly let down by both Hitachi for not dealing with a clear problem that lots of people are experiencing!!! Argos wake up and take these TV’s off sale!!

21 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Purchased 58' 4k UHD Hitachi TV from…

Purchased 58' 4k HDR Ultra HD Hitachi TV from Argos - Model: 58HK6100U A - SN: 8498799 000044
Everything with this TV was awesome, Sound actually turned up when you increased it & had beautiful picture quality until the screen died a month after the warranty ended right in the middle of a movie even with minimal use.
I've taken it to a repair shop & they have said I might as well dump it because a replacement display/screen will be anywhere from 60 to 80% of the TV's value.
With the amount of people complaining about this same TV trading standers should be forcing Argos to recall & refund everyone that's bought a Hitachi 58' as the displays are clearly defective.
4 stars for everything but life expectancy even with minimal use which I give 0 stars.
Stay away from Hitachi! the brand is now apparently made in China so no wonder it's dead already.

13 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bough the Hitachi 58 Inch Smart 4K UHD…

Bough the Hitachi 58 Inch Smart 4K UHD HDR LED Freeview TV from Argos at the end of November 2020. Tonight (July 2022) sitting watching a film and the screen goes stripy (grey) and then black. Having read all of the previous reviews it looks like there’s a common fault or faulty batch with this particular TV. In no position to buy another tv now so looks like we will have to go without. Very poor performance from Hitachi. TV’s should last longer than 20 months. I do not recommend!!!

2 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wish i read these reviews before i…

Wish i read these reviews before i bought my hitachi 58" tv. (From argos)
Bought in November 2020, had it less than 2 yrs, (19 mths). Screen gone, was fine when switched it off 1 night, switched on in morning to be greeted with blue/white lines down the screen.
Out of manufacturer warranty, spoke to both argos, and hitachi. Long story short, they told me to buy new tv. After paying nearly £400 for said tv, id expect it to last longer than a year and a half. I will never buy another hitachi product, nor buy from argos.
This is the tv model. Hitachi 58 Inch 58HK6200U Smart 4K UHD HDR LED Freeview TV

12 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

TV Hitachi 58 Inch.

I bought the TV Hitachi 58 Inch 58HK6200U Smart 4K UHD HDR LED on Argos 20 days ago.

I have small children at home and I can't block or exclude the YouTube app permanently from the TV.

Now, what do I do with a TV that does not allow me to choose what my family can or cannot watch?

Can I have my money back Argos???

12 de julio de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

Awful DVD player

I'm actually quite pleased that there are so many bad reviews, because this TV turns itself on and off so much that I thought I had a poltergeist.

The worst thing about it though is the horrible grinding noise the DVD player makes. It's horrendous, so off putting.

It was cheap though. But spend a bit extra, it's not worth it.

25 de junio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful, read!

Will never be buying a Hitachi again. Bought the 58” from Argos and the quality was awful, the boarder of the tv felt cheap, the sound quality sounds better through my iphone and the picture quality was unwatchable. I strongly suggest you never buy one of these as it’ll be a waste of your money. Hope this helps someone :)

22 de junio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bought Hitachi 58” TV December 2020

Bought Hitachi 58” TV December 2020. Approximately 2 months ago (March 2022) started having line at bottom. Contacted Argos who said try this, try that. Speaking to engineer again yesterday and totally went, black screen (May 2022). Argos can’t help and Hitachi ignoring me. We’ve had to fork out for new TV. Surely if so many people bought around same time, from Argos, there must be a design fault batch? Argos please rake this up with Hitachi!!

30 de mayo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I bought December 2020 from Argos and…

I bought December 2020 from Argos and guess what black cloud now freezing for months absolute garbage same as everyone else and Argos are still selling them barely used the thing as with every thing from Argos and Sainsbury's over priced crap presented nicely like how they treat there staff dress em well to hide how there really treated probably where Jimmy saville bought his undies

20 de mayo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Would of have 0 if I could have

Would of have 0 if I could have
Bought the 58 inch tv from Argos on 10/12/2020. Then went to put on yesterday and screen black and cloudy. Tried everything to get it working but nothing.
Emailed them to be told to unplug the tv hold the button in for 15 seconds and plug back in
Now unless I’m stupid I think I would of tried that and many other things before emailing a complaint
I see a lot of people have had the same problem all tvs bought around the same time and all from Argos. So unless I’m stupid I would say the full batch has been faulty. So we’re all out nearly £400 for a pile of garbage
And the aftercare is disgusting

16 de mayo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute Garbage

Absolute Garbage. DO NOT BUY. Constantly have to unplug mine to reset then it will freeze. Been like this basically since i got from Argos and they are no help

7 de mayo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I bought hitachi 58" tv from Argos just…

I bought hitachi 58" tv from Argos just over 14 months ago and screen has gone black with a cloud like appearance ,Argos very unhelpful basically told me to buy a new one which I guess I will have to now but not from Argos and certainly not a Hitachi

25 de abril de 2022
Opinión espontánea

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