HobbyRC Opiniones 

188
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered a couple of drones & packs, realised very late in the day that I'd missed some 1S batteries for the Air65 I'd ordered earlier so put through a 2nd order. Not only did they get it out to me i... Ver más

Valorada con 1 estrellas sobre 5

Please don’t buy any RC planes from them, terrible customer service and very very poor quality of products . We bought a VolantexRC Spitfire 500 Brushless Plane (RTF) for £95 , quite expensive , to on... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Hi i would highly recommend hobby rc, ive ordered a few bits from them now and i have spoken with mike a number of times, there customer service is truley second to non and always happy to go above... Ver más

Valorada con 5 estrellas sobre 5

Couldn't ask for better service at great prices, great laid out website with most of what you need. Serval orders placed now and they even refund the difference in postage costs if you place two ord... Ver más


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4,4

Excelente

TrustScore: 4.5 sobre 5

188 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 66% de las opiniones negativas

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4,4

Todas las opiniones

(188)

31 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Couldn't ask for better service.

Couldn't ask for better service.

I had pre-ordered some new HDZero goggles along with camera and VTX to begin the conversion over to digital. During this time I had emailed to ask a few questions in regards to the micro vs the nano camera and also if they plan to stock the analogue bay in future. All questions were answered quickly and out of hours, This alone shows the dedication to great service. When this order was dispatched I realised I needed a new crossfire rx so placed a brand new order for next day delivery. I received a note on the second order to say the postage had been refunded and combined with the first order. Thank you to Mike and the team for a consistently brilliant experience over the years.

18 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service from HobbyRC

Excellent service from HobbyRC, I’ve ordered several times now and always received the same high level of service. Orders are prepared very quickly and dispatched same day usually. They’ve been very helpful when I’ve wanted to add items to an existing order and when I had a manufacturing defect on a set of goggles (through no fault of theirs) they were prepared to get it sorted quickly

5 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great, Reliable Service!

Have been using HobbyRC for a number of years now and I have to say I am completely satisfied. I found them to be responsive to queries and their same day dispatch promise is excellent. The postage costs are also very reasonable. See no reason not to continue to use them going forward!

26 de abril de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Come across as customer caring but it's just BS

Awful company to deal with, purchased a TBS Nano RX Pro that arrived faulty, Seller had me jumping through hoops with TBS making videos only show it was faulty, when he was contacted by TBS to setup a return took him three days to respond, I had already spent a month without a working unit. No real customer care or understanding, all about me me me, and belligerence by the seller.

16 de febrero de 2023
Opinión espontánea
Logotipo de HobbyRC

Respuesta de HobbyRC

Thanks for the feedback and its unfortunate you feel this way. Disagree with most of your comments. Summary: Customer will receive a refund for the item - just not quite as promptly (two weeks total) as desired or without doing some due dillegence first to ensure the item was faulty via the manufacturer.

Valorada con 5 estrellas sobre 5

Great company

Great company, orders are always spot on, quick delivery. Never had any issues with them. Recommend them highly.

25 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bought a pre built IFlight from these…

Bought a pre built IFlight from these guys a couple of years ago and unfortunately the mirco usb connector was faulty soldered on it badly so it came off, contacted these guys many times and he said he was waiting for a part from china. Which never came and after 6/7 calls to them I gave up won’t be buying from these guys again bad customer support

6 de febrero de 2022
Opinión espontánea
Logotipo de HobbyRC

Respuesta de HobbyRC

Hi James,

I can see from what emails I can find that this dates back to 2021 so I have limited information availabile to me to try and help resolve the issue. iFlight is one of the more difficult brands we deal with for warranty so while ultimately it is our mistake if we let you down sometimes getting the parts from the manufacturer is extremely difficult.

If you wish to discuss further you can contact us via email to see if we can make it right.

Thanks.

Valorada con 5 estrellas sobre 5

Ordered delta wing pnp plane

Ordered delta wing pnp plane. Arrived in couple days, all good. Good price, good quality. Can't complain. Will order other stuff in future. Additionally they put one branded candy in box, made me smile. Thanks.

15 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Faulty Component replaced f.o.c

Faulty Component replaced f.o.c. Mike went above and beyond the call of duty to sort my major problem out, excellent service and delivery times, great service from a family run business, keep up the good work

27 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have made many orders with hobbyrc

I have made many orders with hobbyrc. Their customer service, speed of delivery and value for money is excellent. They often are the first to have novel items in stock and are honerable with pre-orders (unlike many).

Ignore the fact that the website looks like somthing out of the mid 90's as they seem to be putting their energy into being a great retailer. I suspect they get enough business without making their site look really glam and up-to-date.

16 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

My first stop for RC stuff

I've spent a lot of money with HobbyRC over the last few years and never had anything but reliable and fast service.
Yesterday I ordered a pair of batteries and paid, order confirmed. Then later in the day I decided to buy and paid for another pair. Without me asking, HobbyRC put them all in the same box to save postage and refunded the extra postage. They arrived today! Great service.

14 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Impressed with the service, delivery and quality of the Runcam RC21 M8 Lens…

Impressed with the service and delivered in parcel and the Lens within a little sponge padded box of my required part being a Runcam RC21M M8mm lens for my Hyundai i40 reversing camera, the cost is £11:70 (lens not the car) including delivery which is very good, the lens is top notch quality and fabulous clarity, there are big choices of Lens 8,10 &12mm diameter thread and this one looked near as identical to be replaced, you could get cheaper/dearer, HobbyRC have such good reviews, I did have a few emails with HobbyRC and always got a very nice and friendly response also received a sweat in the package.( In case you're wondering a camera unit for the i40 just the boot end number plate area a replacement is around £75 the Lens does unscrew obviously) so buy Lens from Hobbyrc.co.uk shop.
Definitely Recommended appreciated all your help.

12 de marzo de 2022
Opinión espontánea

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