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HolidayGems Opiniones 

14.002
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent all around service. All staff talked to were knowledgeable and very helpful. Phone calls replies answered quickly and well sourced. Sam was excellent couldn't have been better Thanks Go... Ver más

Valorada con 5 estrellas sobre 5

Just returned from my package holiday to Calla Millor, Mallorca, booked thought Holiday Gems. I found them to offer fantastic customer service, at a very fair price. All went well, and I had a wonder... Ver más

Valorada con 4 estrellas sobre 5

Easy to book great prices Only problem you don't do paper booking information. As a pensioner and not sure how to print things

Valorada con 5 estrellas sobre 5

After experiencing some problems booking online, Martin called me to get my holiday booked up! He was a great help and to be honest went above and beyond to get me the best flights, accommodation and... Ver más

Información sobre la empresa

  1. Agencia de viajes

Escrito por la empresa

We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

14 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 98% de las opiniones negativas

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4,5

Todas las opiniones

(14.002)

619 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Would have been more stars except for…

Would have been more stars except for the hidden administrative fees you get when you pay your balance of very sneaky

25 de junio de 2026
Opinión espontánea
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Respuesta de HolidayGems

Thank you for your review Russ Barker although we are surprised that you were unaware of the administration fees since these are stated in our terms and conditions which you ticked to accept when making your online booking. The booking does not progress without acceptance and if you were unhappy that any fees applied, you had the opportunity to withdraw.

Valorada con 5 estrellas sobre 5

I had a very positive experience…

I had a very positive experience dealing with holiday gems, a special Thank you to Martin for his help with booking our holiday yesterday. he was so friendly and helpful, he even managed to find us a later flight on return as the one we had selected was so early! Thanks again.

24 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Martin was fabulous

Martin was fabulous. Sorted out all my issues and changed hotels for me. Very impressed indeed. Will definitely use holiday gems
In the future. A dream to deal with. Thank you. 🙏 xx

24 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Martin was absolutely brilliant from…

Martin was absolutely brilliant from start of my enquiry to my booking being finalised - he was professional, honest and really made the experience enjoyable and felt confident in booking our holiday with him.. thank you so much for booking our family holiday and we are all super excited!
Holiday Gems can't be beaten on price!

23 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never ever again dirty hotel dirty…

Never ever again dirty hotel dirty rooms vomitt stains bed side table floor never been cleaned shower head been full of mould nappies on the floor by the pool so many things but we not coming bk they better have a 1 star

6 de junio de 2026
Opinión espontánea
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Respuesta de HolidayGems

Hello Hannelore Brown. We're sorry to hear you were disappointed with your accommodation and trust you have contacted us via the relevant channels in order that we can look into this further. We would also appreciate your booking reference please to allow us to log your comments and respond accurately. Thank you.

Valorada con 5 estrellas sobre 5

Sam!!!

Sam is brill, helped every step of the way, kind and courteous in all aspect. A real pleasure to speak to and aspect to ur company

21 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Martin called

I have never booked with this company before,so was a bit unsure, booking went through without any hitches, received a call from Martin who was friendly and helpful .
A good site overall.

19 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

After experiencing some problems…

After experiencing some problems booking online, Martin called me to get my holiday booked up! He was a great help and to be honest went above and beyond to get me the best flights, accommodation and Trying lots of different options to keep the price down and the best value! He was thorough and very attentive, even calling back and to confirm booking prior to sending the confirmation email! Lovely service and refreshing to have someone who truly cares about your booking and happiness on holiday! Massive thank you Martin! Hope to deal with you again

19 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic experience

Fantastic experience. Website’s a bit wonky, but Martin Kavanagh (give that man a free holiday) was excellent with his follow up and work.

Highly recommend!

19 de junio de 2026
Opinión espontánea

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