I had a problem with my order. The owner called me and went above and beyond to make sure things were resolved in a way that I was left happy. I’ve since recommended HomeArama to my friends and family... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I ordered an item from here which was severely delayed due to the issues in the strait of Hormuz. As soon as there was an issue, Homearama called me (!) and followed up with personal emails from a rea... Ver más
La empresa ha respondido
Great independent business. A business that you can actually contact by telephone! Quick delivery and products were exactly as described. Highly recommended.
La empresa ha respondido
I ordered a Hachiman Cestino laundry basket early September and after delays with stock replenishment it was received today. I am glad that I did not cancel my order given the long delay as it is exce... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
homeArama | FREE STANDARD UK Delivery | Gifts & Homewares With A Difference | Official Stockist Elephant Parade & Pappelina
Información de contacto
OX18 2AN, Bampton, Reino Unido
- homearama.co.uk
4,7
Excelente
383 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great service and items as always
28 de noviembre de 2023
Respuesta de homeArama
Hi Albert
Your love and support for Elephant Parade is simply amazing, thank you so much, it is incredible how massive your collection is now. If you have any images to share we would love to see them and share them with Elephant Parade themselves.
Have a great Christmas
Kindest regards
Caroline & Michele
The homeArama Webshop Team
Great service , thank you
Very good in getting to me , the elephant is beautiful .
9 de noviembre de 2023
Respuesta de homeArama
Hi Brenda
So pleased you love your Love Wild Love Free Elephant, they are indeed beautiful and the income that Elephant Parade replicas raise goes a long way to helping real elephants in the wild. We hope the Christmas bauble looks great on your tree too when the time comes!
With kindest regards
Caroline & Michele
The homeArama Team
Excellent customer service
Excellent customer service. Unfortunately the bags in the colour I ordered were no longer in stock so I was advised promptly of alternative colours. Once ordered, the bags arrived very quickly. Great service, lovely bags.
30 de octubre de 2023
Respuesta de homeArama
Hi Lucy
Thanks so much for the review and kind comments about our customer service, we always try to do our best to provide that human touch! Of course we are sorry your colour choice was out of stock but glad we were able to provide alternatively coloured Remember Travel Bags that worked for you. They are beautiful, they are functional and we hope they will give you many years of use.
Kindest regards
Caroline & Michele
The homeArama Shop Team
Great service as always from the team…
Great service as always from the team at HomeArama
6 de noviembre de 2023
Respuesta de homeArama
Hey Carol
What a fantastic homeArama Devotee you are :-). Thank you for not only coming back so many times but for your kind words as well. We would love to see some pictures of the Hachiman buckets being put to use, looks like you are building a castle! We hope too the Remember candles live up to expectations.
Look forward to seeing you again soon
Kindest regards
Caroline & Michele
The homeArama Webshop Team
Great product at a very reasonable…
Great product at a very reasonable price. Prompt delivery and well packaged.
3 de noviembre de 2023
Respuesta de homeArama
Hi Stuart
Many thanks for the kind review and glad to read you love the baskerville clock, hopefully it will keep good time for many years to come!
Look forward to welcoming you back again soon
Kindest regards
Caroline & Michele
The homeArama Team
Excellent product.
Once again the package arrived safely and undamaged.
The Roka London Backpack looks lovely and I'm sure my daughter will like it as one of her gifts for Xmas.
3 de noviembre de 2023
Respuesta de homeArama
Hi Douglas
Great to see you again, we always appreciate our Devotees coming back to see us :-). All of us in the team now own 1 or more Roka bags, we love them. they are not just great colours but great quality too. Sienna is proving popular right now and so, hopefully, your daughter will love it. Fingers crossed!!!
Have a great Christmas and hope to see you again soon
Best wishes
Caroline & Michele
The homeArama Webshop Team
Fast
Fast, accurate service. Three perfect ornaments, one damaged and incomplete (a missing ribbon for hanging and a broken trunk). The cost of the broken one was quickly refunded, no fuss, but it was a shame that I could not get a replacement of the same or a different elephant, I did not understand the insurance issue that meant the another elephant could not be resent.
2 de noviembre de 2023
Respuesta de homeArama
Hi Roger
Firstly we are pleased our service was up to scratch and that the 3 ornaments that arrived safely are doing the job. We are truly sorry we were unable to replace the one damaged in transit and therefore had to refund the monies but at least, as you say, the team did that quickly.
We hope to see you again soon
Kindest regards
Caroline and Michele
The homeArama Team
Great products and customer service
18 de octubre de 2023
Respuesta de homeArama
Hi Graham
Thank you so much for your continued support and kind comments, it's great to see you topping up with Pappelina rugs so often :-).
Look forward to seeing you again soon
Kindest regards
Caroline & Michele
The homeArama Team
Informed me of the colour choices when…
Informed me of the colour choices when mine was out of stock.
Efficient and friendly.
24 de octubre de 2023
Respuesta de homeArama
Hi and many thanks for your kind comments. We are so pleased that we were able to help and hope the Burnt Blue Chelsea Bag from Roka London looks the business with every outfit and in any situation. :-)
We look forward to seeing you again soon
Kindest regards
Caroline & Michele
The homeArama Team
Respuesta de homeArama
Hi Rob
Many thanks for your feedback and amazing support for Elephant Parade, a great enterprise that does amazing work helping Elephants in the wild. Do remember to ensure your Elephants are facing a door or window as they are known to being luck and fortune into the home!
Once again our thanks and we hope to see you again soon
Kindest regards
Caroline & Michele
The homeArama Team
Beautiful bag multi stripe loving it 🙌
Beautiful bag nicely packaged and just what I needed for holiday
19 de octubre de 2023
Respuesta de homeArama
Hi Christine
Many thanks for your feedback, we too love Roka bags and, to be honest, the multi-stripe design is one of our favourites so, good pick! Have a great holiday and we hope to see you again soon.
Kindest regards
Caroline & Michele
The homeArama Team
Bredemejeir teapot
Ordered a teapot which was well packaged and arrived in one piece (unbroken).
4 de octubre de 2023
Respuesta de homeArama
Hi Lisa
Phew! We are so pleased the Cosy Manto Teapot arrived safely. Given it is ceramic we always do try to pack items like it as well as we can as we know they sometimes have bumpy journeys!
We do hope the Bredemeijer Manto will give you many years if of pleasure, please do remember just to hand-wash to clean it, a gentle rub over with a soft cloth in warm soapy water and then a good rinse is perfect, please do avoid the dishwasher :-).
With kindest regards and hope to see you again soon
Caroline & Michele
The homeArama Team
Amazing experience
Amazing experience! Great items to choose from and incredible customer service, very friendly and helpful.
4 de octubre de 2023
Respuesta de homeArama
Hi Holly,
What amazing feedback, thank you so much, it really makes our day when we read messages like this! Thank you :-)
Remember to place your elephant facing a door or window to bring luck and fortune into your home!
Keep an eye out for great homeArama Devotee only deals to come on our fabulous Elephant Parade range, don't forget all sales generate funds to help Elephants in the wild.
Kindest regards
Caroline & Michele
The homeArama Team
Great products from a great company
Great products from a great company. No issues with delivery or ordering. Very happy for a first time order.
19 de septiembre de 2023
Respuesta de homeArama
Hi Helen
Thank you so much, we truly appreciate such positive support, especially on a first time order. As an Independent Retailer we do put service at the heart of our business. We hope the Yamazaki Cake Stand meets with all your expectations as you use it.
Look forward to seeing you again
Kindest regards
Caroline & Michele
The homeArama Team
Communication is excellent
Communication is excellent. Prompt response to e mails. Informative and genuinely anxious to fulfill orders ASAP.
I had a deadline to catch a courier coming to my home in Phuket. They jumped through hoops to make it happen.
27 de septiembre de 2023
Respuesta de homeArama
Hi Tracey
Thanks so much for such an upbeat and kind review, makes it all worthwhile and it's great to know when we get it right :-)! Hope the Pappelina rug does the job for you.
Look forward to seeing you again soon
Kindest regards
Caroline & Michele
the homeArama Team
Top class seller
Fantastic organisation. Great communication, reasonable prices, top grade product and super fast delivery. Highly recommended.
15 de septiembre de 2023
Respuesta de homeArama
Hey Paul
What a fantastic accolade, we are over the moon and thank you so much for sharing ))).
Your comments are sending us happy into the weekend, they really have made our Friday. Remember to place your Elephants facing a door or window to ensure you bring luck and fortune into your home
Have a great weekend
Kindest regards
Caroline & Michele
The homeArama Team
Lovely product
Lovely product - saw these on holiday in Thailand. Ordered online so we didn't have to worry about getting them home!
31 de agosto de 2023
Respuesta de homeArama
Hi Kay
We completely agree with you, they are indeed lovely products :-) and all sales donate funds for helping Elephants, both in terms of injury or illness and also in terms of protecting their environment. Bindi is one of our most popular designs though, as they are all handpainted limited editions, the 10cm sold out some time ago to be replaced by Happy Bindi with a raised trunk. We hope you love the 3 you bought, remember to place them facing an outer door or window to bring luck and fortune into the home!
Kindest regards and hope to see you again soon
Caroline & Michele
The homeArama Webshop Team
Respuesta de homeArama
Hi Sue
Thanks for the feedback, greatly appreciated. We hope you love your Pappelina rug and that we will welcome you back to the shop soon.
Kindest regards
The homeArama Team
Respuesta de homeArama
Hi Alison
Many thanks for the kind review, always appreciated when we hear we've done a good job! The Bosign SoapSavers are amongst our bestsellers and will serve you well for many, many years to come.
Hope to see you again soon
Kindest regards
Michele & Caroline
The homeArama Team
Excellent customer service
Excellent customer service. My order arrived quickly. I need to clarify that the actual goods I ordered weren't perfect. That's not HomeArama's fault though. I ordered Remember socks in size 36-41. I'm a 37 and already they are a big baggy round the toes and in time I suspect they will turn out to be too big. That's the trouble with size ranges this large. I should know better.
22 de agosto de 2023
Opinión espontánea
Respuesta de homeArama
Hi there
Sorry it's taken a few days to reply. So pleased our service was up to scratch but sorry to read the socks already look too large, please drop us a line with your choice of size 3-7 (please choose on in-stock!) and we will be happy to send it to you free of charge, after all we always want you to look and feel good in our Remember socks!
Hope you will shop with us again soon
Kindest regards
The homeArama Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.