Darren called to let us know the time that he would arrive. He was so helpful explaining everything that was happening told us when we could expect our home report and we received it as he said, Thank... Ver más
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Consulta las opiniones de los clientes
Excellent all the way. Efficient and communicative surveyor, open to all we could add to what he himself saw. Fast turnaround time even when we said there was no hurry. Final report that got the finge... Ver más
When they came to do home report they called 30 minutes before coming and they were really honest about my property and gave a really fair valuation. I would recommend to family and friends .
Very happy to recommend Home Report Scotland. The surveyor who did my visit (Stuart) was very pleasant, knowledgeable and helpful (I've never had a H.R. done). We discussed things once Stuart had done... Ver más
Información sobre la empresa
Escrito por la empresa
Hello, we are Home Report Scotland, part of Harvey Donaldson & Gibson Chartered Surveyors, one of Scotland's leading Home Report providers. We specialise in providing Lender Approved, accurate and cost effective Home Reports throughout Scotland. Visit our website for an instant quotation today.
Información de contacto
Suite 3/7 Standard Buildings, 94 Hope Street, Glasgow, G2 6PH, Glasgow, Reino Unido
- 01412276198
- info@homereportscotland.scot
- homereportscotland.scot
Invita a los clientes a opinar
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Ha contestado el 12% de las opiniones negativas
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Came out very quickly and the gentleman…
Came out very quickly and the gentleman was lovely and very helpful in explaining the process as to what this entails
Great service
Fast, efficient service, all of my questions were answered immediately
Paul was very professional
Paul was very professional, helpful & attentive. He was able to answer my many questions with no issues. The communication and turnaround was spot on. Would definitely use him again, highly recommend.
Excellent service
Excellent service - quick response with a time to suit us - Home Report carried out very professionally, with good communication - highly recommend Donna Shields from Harvey, Donaldson & Gibson.
Professional and prompt response
Excellent customer care and professional execution.
The Survey was carried out the day following my initial order and a draft was sent for my approval without delay.
Requested home report and receive very…
Requested home report and receive very quickly even received follow up phone call to have confirmation if l had received it girl was very polite and understanding after reading report it flat was not for me ,report was very thorough and was obviously carried out by a professional company certainly would recommend 10 /10 👍
Regards James
Excellent service at highly competitive price
Bang on the money with all observations and comments.
Being able to arrange a day and time to…
Being able to arrange a day and time to suit my travel needs was so helpful and very much appreciated. The advice and information provided by the surveyor was very helpful and much appreciated.
Very professional
Very professional, prompt responses to any queries. Staff friendly, polite & efficient.
Very efficient service and the staff…
Very efficient service and the staff where really helpful would definitely recommend home report Scotland.
The company is very friendly
Unfair Valuation and Refusal to Correct Clear Issues
I had a very frustrating experience with this company and would not recommend their service.
The Home Report produced for my property contained inaccurate and misleading information, including a Category 3 (urgent repair) for an issue that was not properly investigated. The surveyor based this on assumptions rather than confirmed facts, and even after I provided written confirmation from the property management company that the issue had been identified and resolved, they refused to amend the report.
Instead of taking responsibility, they placed the burden on me to obtain highly specific technical confirmations, which should have been part of their own due diligence before issuing such a serious rating.
The valuation itself also does not reflect key aspects of the property such as size, layout, and overall condition. Multiple local estate agents gave significantly higher and more realistic valuations based on the current market, yet this was dismissed without proper consideration.
Overall, the service felt rigid, unhelpful, and lacking practical understanding of the market. There was no willingness to fairly review the evidence provided, and the approach taken was defensive rather than professional.
A Home Report is a critical document when selling a property, and in this case, I believe it was not an accurate reflection of reality, which has had a negative impact on my ability to proceed with the sale.
Very disappointing experience.
Efficient Service
Quick and efficient service and amended…
Quick and efficient service and amended details dealt with promptly
Massive thank you to Niall and Lyndsey
Massive thank you to Niall and Lyndsey!
Great service from the get go - made the whole process seamless and made us feel at ease! Thanks Greg and Abby
Very quick and easy thanks to the team!
The team made this process so quick and easy. Everyone I was in contact with was friendly, professional and prompt. Special thanks to Lyndsey Henderson for helping me arrange an appointment for my tenanted property whilst I am out the country. The system was very easy to use also. Will highly recommend to friends and family.
Perfect experience - would use again
Excellent all the way. Efficient and communicative surveyor, open to all we could add to what he himself saw. Fast turnaround time even when we said there was no hurry. Final report that got the fingerprints of the house right. Valuation - ah, everyone's always that bit disappointed, but it was clearly more realistic than our own hopeful guess.
The Home Report is presented to an…
The Home Report is presented to an exceptionally high standard, offering a clear, comprehensive, and well-structured overview of the property. It provides detailed and accurate information across all sections, making it easy to understand the condition, value, and overall appeal of the home.
The Single Survey is thorough and professionally carried out, highlighting key features while also identifying any areas that may require attention in a balanced and transparent manner. The Energy Report is clearly explained, giving useful insight into the property’s efficiency and potential improvements. Additionally, the Property Questionnaire adds valuable context, offering practical information that supports informed decision-making.
Overall, the Home Report is informative, reliable, and user-friendly. It gives confidence to both buyers and sellers by ensuring all essential details are clearly communicated. I am fully satisfied with its contents and believe it accurately reflects the property.
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