Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Every division of Honeywell from aviation to Z-Wave appliances is about the worst you can possibly get. Completely unresponsive customer service.... genuine incompetence throughout the ranks. C-Suite... Ver más

Valorada con 1 estrellas sobre 5

Customer service is horrible when trying to get a replacement under their warranty. I’ve exchanged countless emails. No way to get a real person on the phone. Don’t waste your money on their applianc... Ver más

Valorada con 1 estrellas sobre 5

Needed to replace float on dehumidifier model #TP50WKN. 1st I was given an e mail link to order, which gave a description for a handle. Corrected that issue was given another link for float, received... Ver más

Valorada con 2 estrellas sobre 5

Het betreft de Honeywell home app. Dat werkt uitermate onprettig en ik heb erg veel spijt dat ik dit merk gekocht hebt. Dagelijks opnieuw opstarten, wekelijks bugs en regelmatig opnieuw installeren me... Ver más

1,2

Muy malo

TrustScore: 1 sobre 5

254 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,2

Todas las opiniones

(254)

36 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Total rubbish

I purchased one of their safes from Amazon recently (Model 5005) and have had nothing but trouble from the word go. I put a considerable amount of cash together with jewellery etc. in this nightmare item, and then the fun began! Straight away it started beeping. Not good. I entered the code. It continued to beep. Long story short. I used the key supplied and got it open. I put new batteries in this piece of s**t but it STILL continues to "BEEP" Driving me mad.
Unless you are in the mood to tear your hair out, do not buy one.

23 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Deres dørklokke så dårlig

Deres dørklokke er så dårlig, man skal aldrig købe. ALDRIG!!!
Første gang købt vi dem, ikke så lang tid gik det i stykke. Gider faktisk ikke at købe dem. Ok, gav dem en chance. Anden gang, durer kun en uge, så gik det i stykke igen! Hvordan kan man lave så nogen dårlig produkt, forstår slet ikke!!!

5 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have a True Steam furnace Humidifier 509A…fire hazard.

I have a True Steam furnace 509A humidifier. It failed early on. I called Honeywell and had the case report sent to higher level. They never called back. I then called and got some guy in India, who said they no longer support it. My original installer came out and said he had no idea how to fix it (after they charged me $1000 to install it. ) I looked at Y Tube and saw a solution, ordered a water level sensor, and it worked. I turned it on this past week after a year of not using it and the water tank did not fill. I followed directions to recycle, and still no fill. The cord got so hot I burned my hand pulling it out of the wall socket. I now find there was a class action law suit over the True Steams. I was never advised. I wrote HoneyWell and they sent a phone number to call. “Resideo” was the company I was told to call and they say they are busy and put you on hold. Spent an hour on hold. I called Resideo again. I got through this time and he said the whole thing did not sound like Honeywell handled it well. He offered me “the monthly special discount on a thermostat ?????” Really ?? He then switched me to “Waterworks’ and I was on hold for 20 minutes, and yes gave up ! I called Honeywell in Minneapolis to get some one to help me. I talked with a guy named “Billy” who just laughed when I told him I almost had a home fire because of my faulty Honeywell True Steam Humidifier. They sold a unit that was defective and could care less. Honeywell customer service is horrible . I will never buy a Honeywell anything again.

2 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Complete trash - both product and support

Failed within 3 months - wouldn’t boot at all. Customer service wanted me to remove the replacement thermostat I put in, measure the voltage on the old one, and then they would consider a warranty replacement.

Went straight into trash - don’t bother doing business with companies that want you to disable your heat and spend hours troubleshooting with them to replace a $100 thermostat. Get a Nest; it’s been working flawlessly ever since.

30 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Deurbel DCR313N onbetrouwbaar in winter

Ik heb op 6 maart 2019 deze DCR313N deurbel set gekocht bij Alternate. Mijn vrouw was erg enthousiast, omdat ze het ontvanger deel mee kan nemen naar alle vertrekken in ons huis, Handig als je veel bezoek aan huis krijgt en tussendoor nog wat dingetjes in huis doet. De bel toon keuzes zijn aangenaam, en volume is goed in te stellen. Tot nu toe alles goed.

Totdat de winter kwam van 2020-2021: Toen begon de deurbelknop te haperen. In april 2021 toch maar aktie ondernomen, maar uiteraard is de garantie net 2 weken verlopen (Het lijkt wel Philips!). Uiteindelijk een nieuwe belknop gekocht en gepaired. Alles was weer helemaal okay.

Totdat de winter van 2021-2022 kwam. Wederom deed de knop het niet meer of gewoon slecht. Dat wil zeggen: 10x drukken en dan doet ie het. Honeywell heeft geen klantenservice, maar met een vertegenwoordig of zo. En dat heeft tot nu toe alleen maar afschepen opgeleverd: batterij zal wel leeg zijn! Nee dus: Gewoon 3.06V open klem spanning!.
Mijn advies: Koop geen Honeywell.

23 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Appalling equipment and customer service

A great concept but completely useless.
We bought the Evo Home kit to replace out Nest system and regret every second. If there is a fault you, as the owner, cannot fix it, you have to 'call out your installer' who will very quickly (and very rightly) get pissed off with having to keep coming out to fix a flawed system . If anything fails, there is no way to override and manually take control so your whole system shuts down, which in winter in pretty diabolical. It is completely user-unfriendly. That aside, it just doesn't work. It does its own thing, changes temperatures, changes the schedule or just does nothing.
The worst thing... Customer services will just ignore you. I've emailed them and they're not interested.
Save your money, buy a Nest. It was the best thing we gave up.

20 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ik heb een honeywell t6 thermostaat…

Ik heb een honeywell t6 thermostaat welke ik ongeveer 3 jaar heb. De app werkt sowieso altijd al slecht, maar nu werkte de verwarming niet meer. We roken een enorme brandlucht in de garage waar de ketel hangt, de ketelmodule ban de thermostaat was in de vik gevlogen.

Honeywell gebeld, vervelend meneer maar brand of niet de garantie van 24 maanden is voorbij. Oke bedankt voor de service!

Na 3 jaar lijkt mij een product niet in de brand te mogen vliegen.

30 de diciembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

A disappointment

We bought a Honeywell DC515 in Feb. 2020 via Action on Hearing Loss (now RNID) - said to be suitable for people with hearing loss. Shortly after installation, the bell push plate fell off. We replaced the bell push but it happened again with the second one. Now the bell is working only intermittently. The original plan was to move the bell from place to place so that we could hear it from the garden for example but, because of the position of the controls, taking it out of its socket often meant we had to reset it so we rather gave up on that. Lovely when it works but not reliable in our experience.

18 de noviembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Try contacting Honeywell customer support? Impossible.

We have a Honeywell wall heater in the bathroom. The quartz heating elements have failed. Try to contact the company to find where to get replacements? Impossible. A maze of web pages leading to 404 errors, live chats abandonded and a random email from a Kazakhstan address telling me it's made by another company. Never buy anything from Honeywell. They don't care.

6 de noviembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

We bought 3 portable air conditioners

We bought 3 portable air conditioners, used them, put them away for the winter months, mind you we bought them at the end of July 2020. Well we pulled them out this year, and one doesn't even work. I called, sent all the information they asked for, and they said no its out of warranty. Excuse me, we paid all this money for their product to work for 3 months! How can you not stand behind your product? They're well known for having a good product, and that may be so, but, I will never purchase another Honeywell item and I will tell everyone not to waste their money. Customer service is key people and Honeywell doesn't have it.

6 de noviembre de 2021
Opinión espontánea
Valorada con 2 estrellas sobre 5

Honeywell PC42d thermal label printer…

Honeywell PC42d thermal label printer is much cheaper than the equivalent Zebra GK420. And its cheap for a reason. The PC42d doesnt support glossy labels ( they jam up because it's a low cost mechanism relying on friction, although considering its a cheap printer maybe thats to be expected ). Once the printer is working, the print is good quality and the firmware has some pretty leading edge features. However getting it to work is a nightmare. Every batch of PC42d printers has different firmware problem and you cant just download a firmware update from their support website which incidently is complete garbage. Information is hard to find and software downloads require an unneccessary download tool that doesn't work and everything requires an email to a support technician who takes a day or two to respond. Once great company seriously lost its way.

6 de octubre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have worked for this company they are…

I have worked for this company they are terrible the people in charge don't care about their customers they send out products that they know are broken, damaged or just don't work I brought this up to management then i was just victimized and contract cancelled for not fitting in it is just covid this covid that then stand behind someone without wearing a mask literally breathing down someone's neck

13 de agosto de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Honeywell is obsolete trash

Honeywell: purveyor of Vietnam-era electronics and other obsolete garbage.

Writing this review because we inherited a “security” system which the previous home owner installed. We were not able to silence the smoke alarms when they caught some smoke from cooking dinner. Eventually I had to track down batteries and power cords to disable the POS entirely. Honeywell lacks the engineering skills to create a button and label it “silence alarm”. Apparently there would be some numerical password required to silence an alarm. Thank God the stupid thing didn’t also call the fire department.

Worse than useless. Expensive. Terrible user interface. Archaic. Obsolete. Trash.

Don’t be stupid enough to ever buy Honeywell.

24 de julio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

poor service and -20 on the product.

since they absolutely refuse to answer emails this is my only options. DO NOT, i repeat DO NOT purchase the honey well evaporative air cooler model number CS10XE. i purchased it in April 29th 2021. in the two months i have had it, used it approximately three weeks and the motor burned out. for a company that prides itself in quality merchandise, i say...baloney. a waste of good hard money. so do not purchase it if you value your money. buy like we did, a HESSAIRE. a much better product. i forgot to send in the warranty, so sucks to be me, but lessoned learned, quality is not from honeywell.

11 de julio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Have emailed back and forth with these…

Have emailed back and forth with these people for 7 months for a replacement remote for indoor/outdoor string lights. I paid $50 for these lights to not even be able to use them. I've been told twice that a remote has been sent to me. I still havent recieved the remote. I've tried calling but you cant talk to anyone due to covid... a full YEAR later. My advice DO NOT BUY ANYTHING MADE BY HONEYWELL BECAUSE IF IT BREAKS YOU ARE STUCK WITH A BROKEN PRODUCT!!

25 de junio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bought a Honeywell thermostat

Bought a Honeywell thermostat. You had yo buy a special extra extra small screwdriver to fit. And then batteries. Anything to have to keep purchasing spend money. Come on. How about something uses no batteries and something we can see to install and screw in

13 de abril de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is the worst company ever- My son…

This is the worst company ever- My son and I have been freezing for days - I get the first chance to call and they are closed? I work at a hospital and we have an exchange- is freezing not a medical emergency- ? Never will I ever buy a Honeywell thermostat again- it’s the most troublesome gadget of the 21st century.

2 de abril de 2021
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más