Hopkinson Cycles Opiniones 

545
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Made an order very early on Monday morning and the items were received the very next day by post at 11.50am. Absolute no brainer paying a £1 for express delivery. Buying from a reputable compa... Ver más

Valorada con 3 estrellas sobre 5

This has got to be one of the most clunky web sites I have had to deal with in a long time. I couldn't even get it to work on my mobile phone. It seemed super hard to Pay using PayPal it was hard to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Quality seller - would recommend. Needed a replacement bike lock but had a question about the bracket before purchase. Great communication from seller via email and great price. The bike lock cam... Ver más

Valorada con 5 estrellas sobre 5

Ordered a Shimano casette express Thursday tea time, expected it early the next week. Arrived Sunday afternoon! And no mucking about with un-necessary pre-sealed plastic packaging, just old style card... Ver más

Información sobre la empresa

  1. Tienda de bicicletas
  2. Tienda de accesorios para bicicletas

Escrito por la empresa

WHO ARE HOPKINSON CYCLES Hopkinson cycles is a family run cycling business selling bicycle parts and accessories from Horbury, Wakefield, West Yorkshire. We offer incredible discount pricing on top cycling brands. Our family has been in the cycling trade for over 3 generations and we have a massive wealth of knowledge between us to help you select the right component for your ride. FAST AND FREE SHIPPING We offer a free, fast, professional service to all our customers and aim to dispatch any order same day or next working day. We offer Free UK delivery on every item with no minimum spends, and if you spend over £50 we will upgrade your order to an express shipping service. STOCK We hold all our stock in our UK based warehouse. We only show the stock which we hold. We do not drop ship like some online vendors. If we show the stock, we have it to send to you. RANGE OF PAYMENT OPTIONS You choose your best way to pay, we offer a range of payment options and providers including ways to spread the cost or buy now pay later. RETURNS We offer a no hassle returns policy.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

545 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 50% de las opiniones negativas

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4,6

Todas las opiniones

(545)

47 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great Company to deal with

Great Company to deal with, need two Mountain Bike tyres for a friend of mine, speedy dispatch, and very good prices. What more could anyone ask for.

23 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service!

I ordered some chains from Hopkinson cycles, and received them quickly. However, they had made an error and sent a wrong one. I emailed them and Nick replied quickly to apologise and sent me a link for a paid return and dispatched the corrected chain using a 24 hour delivery service, which I received the next day!
Excellent customer service and great prices, I will definitely use again!
Thanks team Hopkinson Cycles!

13 de junio de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

I am not happy with my purchase

I am not very happy with my purchase.

I bought a road bike tyre from them and the production time of the tyre was important for me, I called them and checked it with them, and they told me they can not see the date on the tyre but it should not be older that 2023.

I trusted and ordered the tyre, when I recieved I realised that it is 2020!!!

let's be more honest with the customers, it was very easy to tell me the correct date.

27 de mayo de 2025
Opinión espontánea
Logotipo de Hopkinson Cycles

Respuesta de Hopkinson Cycles

Hi Dr Smith – a man of science, intelligence, and apparently… selective memory.

Thanks for the feedback — although we’re a little surprised by it, given how cautious and honest we were on the phone!

You rang and asked about the tyre’s production date. It was myself who spoke to you, and I clearly explained that I couldn’t guarantee an exact date as Firstly i couldn't see any on the tyre. Secondly, due to how fast we rotate stock, even if we gave a date from one tyre, the next one out the door could be from a different batch. In fact.. I even suggested NOT buying the tyre from us if the date was a dealbreaker, and instead advised you to check in person at your local shop!!!

You ordered anyway, ignored my advice, and then acted shocked when the tyre didn’t come with a certificate of freshness like a pack of M&S chicken.
That’s not dishonesty Dr

Wishing you smoother rides ahead.

Valorada con 5 estrellas sobre 5

Spot on for tyres

Used before. Just got Schwalbe Marathon plus mtb tyre. Great price, decent website, always seem to have stock, Express delivery was only£2 (free otherwise)- overall excellent all round.

28 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service and really helpful…

Great service and really helpful considering a mistake on my behalf. Really happy to help and get the issue resolved for me as well as informing me of all the correct ways to sort it. Really would recommend for any bike parts needed

8 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered 2 Schwalbe tyres

Ordered 2 Schwalbe tyres. Great prices with free postage. Good communication with updates for delivery & tracking updates.
Many thanks for great service from Hopkinson Cycles & would recommend and use again.

13 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy as pie 🫶🏻

Im always uneasy ordering online, with out going into previous drama’s
Well not this time thankfully a company that is competitive efficient and organised
I wouldn't hesitate to purchase from them again

15 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent prices, postage & delivery

Very competitive prices over a range of bicycle components & accessories plus free postage & quick delivery put Hopkinson's at the top of my list when looking for some new tyres - in this case Pirelli P Zero Road. Thanks very much for your great service

11 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Continental tyres

Ordered 2 continental tyres, this store was the cheapest and fast free postage. Will definitely use them again. Well done Hopkinson Cycles.

7 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor customer service

We ordered an in stock item on the 15th April and paid for what is described as Express shipping, 12 days later still no delivery. We have rung twice to discuss and on both occasions have been fobbed off and told 'it's carnage out there mate' as regards to deliveries. I would have liked a little bit of interest and at least an apology.

15 de abril de 2025
Opinión espontánea

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