horze.ie Opiniones 

883
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Will not order from them again. Theyre waaaay too slow and their website is misleading! If you’re not in Ireland do not use the IE domain and make it clear where your location is so people don’t waste... Ver más

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Valorada con 5 estrellas sobre 5

The turnout rugs that I bought arrived this morning, which was perfect timing because I was just heading out to my horse. The light rain turnout rug is beautiful and looks great on my horse. I would... Ver más

Valorada con 5 estrellas sobre 5

After realising this website is not in Ireland, I began to panic if my order would arrive in time, however it arrived 10 days earlier than estimated (placed order Nov 28th arrived Dec 8th . Items rece... Ver más

Valorada con 3 estrellas sobre 5

Ok. Irish domain but not an Irish company so the cheapest delivery option was within the range advised but took about a week.The invoice didn’t have a returns docket even though footwear item so presu... Ver más

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3,7

Medio

TrustScore: 3.5 sobre 5

883 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 33% de las opiniones negativas

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3,7

Todas las opiniones

(883)

5 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service and delivery

This is my second time ordering with Horze.ie, service and delivery is fantastic!! Quality of products is excellent and reasonable priced!! In my last order I had to make a return and it was so easy and the return was paid for too , what’s not too like!!!

27 de abril de 2022
Valorada con 5 estrellas sobre 5

Good experience

Good experience. Clear, well laid out website. Smooth transition, everything arrived as ordered. A+++.

18 de abril de 2022
Valorada con 1 estrellas sobre 5

I'd give zero stars if I could

I'd give zero stars if I could. Never again will I buy of horze. They still owe me a refund of 322€ for a pair of boots. Excuse after excuse and it's still not resolved. This is ongoing since January and its the end of March now. Their reply seems to be what everyone gets send when they look for their money back. 'We are sorry for the inconvenience this may have caused you'. I'd say it's fairly convenient for horze though going by the amount of bad reviews they're getting everywhere. It's a running theme that customers don't get a refund and parcels don't turn up. Can't be a coincidence. They even turned off the comments on their social media as people were so desperate to reach them or get their refunds, that they started to comment on their posts. It's hard to believe this company is still up and running. Should be shut down immediately. STAY AWAY!

23 de marzo de 2022
Opinión espontánea
Logotipo de horze.ie

Respuesta de horze.ie

Dear Chris

Thanks for your review. We are very sorry your are so unhappy with out service.

We are afraid with the details you gave we cannot find your open case. Can you please contact us on +353766348200 or in the live Chat between 9-12 or 13-16 so we can check with our refunds team about this problem ?

Thank you .

Your Horze Customer Service Team

Valorada con 5 estrellas sobre 5

Customer centred and friendly

Website easy to use, lots of great products. Very good communication post order and during delivery. Would highly recommend and will use again and again!

10 de marzo de 2022
Valorada con 5 estrellas sobre 5

I ordered the incorrect product

I ordered the incorrect product . Unfortunately the item had shipped before the customer service team were able to read my email ( couldn't get them on the phone) but once they knew about the problem there was no problem or cost incurred to me to return the product and i received full refund.

2 de marzo de 2022
Opinión espontánea

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