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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Had issues, as they said the payment failed despite the funds being in the account and confirmed by the bank. When I contacted the helpdesk via email and explained the issue, they told me to... Ver más

Valorada con 1 estrellas sobre 5

Jiohotstar is a bit better than hotstar but not much. It’s a little faster with scrolling but it’s still such a pain! The shows with lots of episodes are hard to go through. Some of the shows are upda... Ver más

Valorada con 1 estrellas sobre 5

This company is really a scam. Account gets blocked for 24 hours every few days without any explanations. You create a request on their website, same automated reply to all requests. Completely useles... Ver más

Valorada con 1 estrellas sobre 5

I subscribed to watch a serial running for many years. Without any notice, they have removed the earlier episodes so I cannot watch them. I can only watch the latest ones. Extremely frustrating and no... Ver más

Información sobre la empresa

  1. Empresa de medios de comunicación

Información proporcionada por diversas fuentes externas

Hotstar is an Indian digital and mobile entertainment platform launched in 6 February 2015 by Star India.


Información de contacto

1,5

Muy malo

TrustScore: 1.5 sobre 5

128 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,5

Todas las opiniones

(128)

17 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

The customer service is so bad

The customer service is so bad. They stole my money through my credit card. I already confirm to disney side and they said they did not get the payment. I have sent the receipt but they don't want to be responsible for this matter. I can not join the disney app. Please for the disney subscribers be careful with your data in disney.

10 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute shit service

Absolute shit service . Do not pay a single penny to them . Not worth it . Their login doesn’t work , no support . Better of by paying into some other streaming sites .

18 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unresolved Issue and Payment Discrepancy

If I could give negative stars then I would have given -10. My complaint regarding a critical service issue has unfortunately remained unresolved by the Hotstar support team. Throughout my communication with them, there was a discernible lack of intent to provide effective assistance for my problem.

After waiting four days for a resolution, I requested a refund due to the persistent service failure. To my surprise, the support team did not possess accurate information regarding my payment method. Furthermore, I was subsequently asked to provide bank statements for payment confirmation. This request raises significant concerns about data security and trust, especially when the platform itself does not appear to have my correct account details on record.

This entire experience has been highly unsatisfactory and deeply concerning.

2 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disney hotstar yscamming website…

Disney hotstar is very scamming website, they are automatically dedect amount from my bank account without any intimation. I am using this app for 2-3 times in a month,but my amount always dedect automatically from my bank account,if I removed automatic dedection by my app they are charged the same ,very sameless app.

5 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Marketing gimmickry by Disney Hotstar…

Marketing gimmickry by Disney Hotstar to sell their premium subscription. They are broadcasting condom ads (not just once but almost everytime during ad breaks). I was fed up of this ( just imagine my situation wherein I am sitting with my children watching Anupama and repeatedly I get to see condom ads). This is nothing but cheap marketting. I was forced to purchase their premium plan...not exactly to get rid of ads but condom ads . No other ott does that. Just for a few bucks, they are hurting their own reputation.

16 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not worth the price

For the price we are paying (which is 5 times higher than in India), we must get all the content and why to limit the video quality? Very limited 4K videos and even full HD looks worse than SD quality. Certainly not worth since there are other options available.

24 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Hotstar is a fraud money taking app

Hotstar is a fraud money taking app.
I wanted to watch t20 World Cup on Smart tv. When I subscribed for 149/ 3 months it clearly stated it would be both on mobile and TV.
Now after 7 days the subscription only works on mobile only.
Now they say that on tv it was complimentary for 7 days. However, it did not mention at time of subscription. If it was only on mobile y would I subscribe in first place. I would have opted for Super pack. Now it asks me to upgrade.
When I asked for callback, there is no callback from them. They called only once and says to upgrade. But not ready to refund. Hotstar services have become pathetic in terms of customer service as well.

I have sent mail but still no reply

9 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

HOTSTAR canada app on mobile or TV it…

HOTSTAR canada app on mobile or TV it doesn't work when connecting to home wifi in canada.. It says we are connecting via vpn.. when reached out to our ISP they said it looks fine on their end. When reachout to hotstar canada they said use mobile data instead of fixing the issue on thier end.. Seriously, should I use mobile data instead of home wifi for a TV?

16 de mayo de 2024
Opinión espontánea

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