Hotstar Opiniones 

I signed up for the service in December 2019 with a Roku2 XS device. This service was primarily for my mom who left in March 2020. After that, I tried to use it many times and was getting an error message.
With several emails back and forth, I got a call from Hotstar support on August 22nd. I was informed on that day that hotstar cannot be streamed through Roku2 XS. The representative told me at first that the change was made 8 months ago and later came back saying that the change was done 2 years ago.
This was not stated in the terms and conditions when signing up for the service. Furthermore, the representative indicated that it was my hindsight in not knowing which devices support their channel.
Lack of transparency, communication and responsibility of this enterprise led me to cancel the subscription. However, it turns out that they cannot even do that over the phone. A customer is required to go online and cancel it themselves.
What a PAIN!

i have landed to hotstar after being a subscriber of Netflix and Amazon. these 2 platforms are far far superior than hotstar in-terms of literally everything. be it content, be it look, feel or operability of their portals. it feels like hotstart has been designed and operated by a bunch of new comers in the market who have got their product out without any market research or checking out their competitors. hotstart portal has continuous issues and is very slow in response to every click you make on the portal. it keeps me routing to “.us” domain and erroring out, instead of routing to “.ca”.
after every episode when it tries to switch to the next episode, gets redirected to “.us” domain and every time i have to fix it manually. the portal refuses to play any content if hotstart is open in any tab on same browser.
i regret buying an yearly subscription after using it for a week.

Worst app ever seen, thay have no technical issues while they have to take money. Once you recharge it they will not send any OTP, and without OTP you can't activate your subscription. I have two accounts, one on which I have recharged the premium membership has stoped receiving OTP and at the same time the other account, in which there is no balance it is recieving otp everytime. So is this technical issue is for some particular accounts. And top of that there is no customer care except and email id , over which no one is responding.

Have they started conning up now?

Hotstar is very quick on customer feedback. I mailed to hotstar on 20th June 2020 to Add Tere liye show. It was added on 21st June 2020. I had a great experiance contacting hotstar. It actually works really fast

Tere liye was best show and was telecasted on starplus ....then why it is not available on hotstar......I m eager to watch tere liye and it is not available on any other website or app.....,please make it available on hotstar

After last update on my tv, I am unable to play any premium content. is says Playback error due to DRM issues. PL-1201. This is very frustrating. Very poor service for a premium customer.

It's very sad to inform you that the telecasting of mounam sammatham 2 in hotstar have been stopped. It is found that some error has been occurred while playing this serial. There are many people watching this serial during this quarantine period. So This makes very difficulty for all of them. So we kindly request you to post mounam sammatham 2 again on hotstar as soon as possible. I hope you'll fix this problem soon.

Thank you all for posting reviews, just saved me money and headaches.

I signup without reading review now I am facing same problem people mention on earlier review and fighting to get refund by cancelling subscription.Everytime you call they give you lollypop to suck.

As there is no cricket for the foreseeable future I informed them that I am canceling and asked for refund for the proportionate amount till Feb 2021. They are trying to tell me that last date for getting refund has passed. Nobody foresaw that Caronavirus will hit all sports worldwide. I agree with earlier posters, this is an unethical company. I will be fighting them to obtain proportionate refund via my credit card company and social media. If others are in the same boat as me, please post to all social media forums.
Jayanth

We got annual membership from Hotstar, as I wanted to cut down on the TV addiction and wanted my kids to focus on studies for their crucial next year on academics. I cancelled my subscription, and was looking for a refund and it didn't happen. I called their customer support but they are reluctant to refund my money for the next 8 months that I'm not intending to watch. He said we can give you a $5 back as there is a promo going on. They just steal money, no easy refund policy and make us feel as if we are cheating them for discontinuing the service. Very poor customer orientation.

Hotstar has no provisions, even as short clips, to view or any free trial period provisioning to experience what the quality of the contents is like before you order the paid service. Your only option is to sign up with the full subscription. I signed up and paid for the subscription. Upon logging-in, none of the contents URL worked. Multiple attempts, even computer restart, did not make any difference. No contact information on website or even in the acknowledgement of paid service. You have to search FAQ to find contact information. Service must be cancelled within 48 hours, that I did as the service was dead on arrival for me and I could not revive, I found our that one loses the privilege of the automated cancellation if you resign with the same email ID. No ifs and buts or no override - no matter what your reasons for cancellation were. Pretty pathetic customer experience for a would be customer!

Pathetic Experience.
I bought VIP plan but being a paid member experience is horrible. So many ads, you can't even see a movie property. You should take user experience seriously man. I'm completely dissatisfied with hotstar. Pathetic way of upselling a product.

0 star for your service. I will never buy hotstar membership again.

Best value for money ,Excellent customer service

Very Bad Service I No Telephone Contact and They take the Monies even though you do want the subscription and do not answer to your emails.
D Patel

I have took hotstar subscription an year ago for watching cricket, because it was on offer. I never used again, later after 1 year they renewed the account and deduted £71 without any notice or reminder about autorenewal. Finally when I saw money deducted from my debit card after 48 hrs, i have emailed customer care about the refund, but they says they cannot refund now as it has to be notified only within 48 hrs. Hotstar is such a bad company eating the hard earned money of the customer, if customer does not want the anuual subscription they should stop the services and refund the money atleast at the beginning of renewal period.

Hotstar is a very worthless app. video stream stuck on loading and cannot watch properly. very irritating.

WORST CUSTOMER CARE, THEY ARE VERY RUDE WHEN I CALLED THEM WITH MY CONCERN

Worst app I’d not see like this app
YouTube is better then you
Please stop app close
In this app only add no other things only add add add.....,

worst experience ever. doesnt show bigboss .waste of my money.deeply disappointed

Don't ever subscribe hotstar UK.

1. They advertised their subscription £59.99. But they took £70+ from account. Only after payment they were telling about VAT price in Bill since almost all UK websites will show the VAT price before payment.

2. Here No Cricket world cup.

3. Not all STAR channel programs are listed. very limited programs.

Avoid wasting your hard earned money.