Household Capital Pty Ltd Opiniones 

240
TrustScore: 1.5 sobre 5

1,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Complete waste of time and energy. We wasted five weeks liaising with this mob. They are the most pedantic and incompetent organization we have ever encountered. For four weeks we gave them everyth... Ver más

Valorada con 1 estrellas sobre 5

We were given a calendly time one week ahead of our first attempt at contact for a telephone call with a sales person called Ryan. It never came. No explanation. No word at all. Not an efficient compa... Ver más

Valorada con 1 estrellas sobre 5

Made their standard online appointment for a phone call. It never came, nor did any message as to why it didn't come. Phoned them - no apology from their staff member. Offered another appointmen... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Total waste of time. The TV presentation is providing false information. The representative (Name withheld) was very rude and obnoxious, had hung up on me when I asked for documentation and the copy o... Ver más

Información sobre la empresa

  1. Prestamista hipotecario

Escrito por la empresa

Household Capital helps Australia's retirees fund a comfortable retirement and maintain the lifestyle they worked hard to enjoy.


Información de contacto

1,7

Muy malo

TrustScore: 1.5 sobre 5

240 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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No ha contestado las opiniones negativas

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1,7

Todas las opiniones

(240)

2 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Our loan account is not complete yet as…

Our loan account is not complete yet as we are are waiting fo conformation that our credit card accounts have been paid out and closed . We are told that the letters are on their way so we just to wait as this was part of the approval of our loan . We have no problem and have been treated with utmost respect and helpful guidance throughout the process with complete understanding by the staff. Thank you .

12 de octubre de 2020
Valorada con 5 estrellas sobre 5

A big thank you to Esther.

I found Esther very helpful with my initial enquiry and throughout the whole procedure.Esther is a very pleasant and very good at her job. Thank you Esther.
Regards, Lynette Dujmovic.

9 de octubre de 2020
Valorada con 5 estrellas sobre 5

Esther guided me through the WHOLE…

Esther guided me through the WHOLE Process. She was most HELPFUL and REASSURING re ALL of my Questions. It's NICE to have that PERSONAL TOUCH for something as DAUNTING as a Reverse Mortgage at this stage of the game but it will alleviate the Financial Stress that I have been under and will put me on my Road to Recovery re my Health. Thanks and cheers to you LOVELY LADY. Your a LEGEND.
Maxine M Parry

7 de octubre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Well I wrote a review today on my phone…

Well I wrote a review today on my phone Esther was just great. Had all the answers to my questions, very well informed and great product knowledge. But the best thing was she really cared, was a good listener and just made it all happen effortlessly. Nothing was too much trouble and she grasped very quickly as to what was required. A very pleasant nature and what an asset to your company. Even on leave we had constant contact and Esther worked on my case to its successful outcome. When I was in business I would have been very happy to have had an Esther on my staff. A rare breed of employee and you are extremely lucky Household Capital to have her as she must surely be a great asset. Hurrah for Esther and thank you from the bottom of my heart. Sincerely Dorothea

10 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Esther Angrisano

Eddie and I would like to sincerely thank Esther Angrisano for her excellent manner in which she handled our case. Her manner and attention to detail was impeckable. She listened to our needs and completed everything in a most efficient time. Esther is a huge asset to your Company so you should look after her.

4 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic people to deal with (in…

Fantastic people to deal with (in particular Esther).
I was a bit dubious about applying for a reverse mortgage but the professional staff explained everything to me in detail and put my mind at ease. The process was seamless. I know I have made the right decision going with Capital Finance

26 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

An efficient and friendly experience.

An efficient and friendly experience.
The entire process from beginning to settlement was very smooth. We were kept informed at every stage , questions answered quickly and fully.
Esther, our main contact, was very professional and approachable. She kept us up to date at each stage and let us know exactly what information we needed to supply. Altogether a very positive experience. Thank you.

19 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I found dealing with Fiona in…

I found dealing with Fiona in particular to be a very satisfying experience. She was patient, always clear about the process . I was anxious but she reassured me evrey step of the the way.

14 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fiona Navarro

Fiona Navarro, my broker, provided an outstanding support ensuring completion of my loan smoothly and ironed last minutes hiccups, I would recommand her anytime to my friends and family

13 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am happy to recommend Household…

I am happy to recommend Household Capital with 5 stars. From the beginning I received good advice, nothing was pushed on to me, and everything has been handled on my behalf efficiently and to my complete satisfaction.
Marian Barnes. Queensland.

12 de agosto de 2020
Opinión espontánea
Valorada con 4 estrellas sobre 5

My experience

My experience was pretty good, but quite a long process! I could have been informed a little more often of when the loan would be finalised, but when I called Chris to ask he was very helpful. Katherine was good too, when I asked a question she got back to me with an answer pretty quickly.

1 de agosto de 2020
Opinión espontánea
Logotipo de Household Capital Pty Ltd

Respuesta de Household Capital Pty Ltd

Hi Brenda, Thank you for your review. Your feedback is very important as we strive for excellence in customer service. You will be please to know that we are developing a solution to provide our customers with more frequent updates particularly at milestones during the application process.

Valorada con 5 estrellas sobre 5

Lockdown Loan

Lockdown Loan! It has been difficult during lockdown to negotiate a loan, but Chris our lender was very helpful. We thought it was going to be hard doing it all online but it worked very well. Everything was explained to us in a very professional and diligent manner.

29 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was very happy with the way my loan…

I was very happy with the way my loan was approved and how fast I received it. And I was also happy with the service I received and every time I needed to talk to Fiona she always returned my call and she was always very friendly and always followed my task when ever I needed something.

29 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I highly commend Household Capital …

I highly commend Household Capital Finance for making the whole process of borrowing money such a pleasent experience. All the administration work was processed very quickly. My scencere thanks to all involved. Easther fully explained every part of the process as we worked our way through the legals. Easther treated me with so much respect and empathy! I am ever so greatfull for what she has done for me. Also my conveyencer commented how easy Easther was to work with. My genuine thanks to all involved.
Shirley Tonks

27 de julio de 2020
Opinión espontánea

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